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Error Code - 022-100-006 Scam

Also Known As: "Error Code - 022-100-006" virus
Type: Adware
Damage level: Medium

What is Error Code - 022-100-006?

Similar to Call Microsoft Support, CRITICAL ALERT FROM MICROSOFT, Windows Firewall Warning Alert, and many others, "Error Code - 022-100-006" is a fake error message claiming that the system is infected. This error is displayed by a malicious website that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs).

In most cases, these programs infiltrate systems without permission. As well as causing redirects, potentially unwanted programs deliver intrusive advertisements, gather sensitive information, and misuse system resources to run unwanted background processes.

Error Code - 022-100-006 adware

As mentioned above, "Error Code - 022-100-006" claims that the system has detected a number of infections and, in addition, confidential information (logins/passwords, banking information, etc.) is at risk. These statements are followed by requests to contact 'Microsoft tech support' via a toll-free telephone number ("1-800-957-031").

"Certified technicians" then supposedly help victims to remove the infections and return systems to their previous states. In fact, the "Error Code - 022-100-006" error is fake and has nothing to do with Microsoft. Cyber criminals merely attempt to scare and trick victims into calling the telephone number.

They claim to be technicians and demand payment in exchange for tech support that is not needed - all claims regarding the infection are false. Research shows that some criminals often demand remote access to callers' computers. They do this to install malware and change system settings. They then claim to "detect" additional issues and offer further help for extra fees.

For these reasons, ignore "Error Code - 022-100-006" and never attempt to call the telephone number. This error can be removed by closing the web browser (preferably, using Task Manager) or rebooting the system (some rogue sites are known to use scripts that prevent users from closing the browser).

Note that after re-running the web browser, you should not restore previous session/closed tabs, otherwise you will return to the malicious website.

PUPs deliver intrusive advertisements (coupons, banners, pop-ups, and others) by employing various tools that enable placement of third party graphical content on any site. The ads often conceal underlying website content, diminishing the web browsing experience.

Intrusive ads can also redirect to malicious websites and even run scripts that download/install malware (or other potentially unwanted programs). Even a single click might result in high-risk computer infections.

Be aware also that potentially unwanted programs record information (e.g., keystrokes, search queries, URLs visited, pages viewed, etc.) that often contains personal details.

Collected data is typically sold to third parties (potentially, cyber criminals) who generate revenue by misusing users' confidential details, Therefore, information tracking might lead to serious privacy issues or even identity theft. Furthermore, potentially unwanted programs mine cryptocurrencies or run other unwanted processes in the background.

By stealthily misusing resources, PUPs significantly diminish overall system performance. For these reasons, these programs must be uninstalled immediately.

Threat Summary:
Name "Error Code - 022-100-006" virus
Threat Type Adware, Unwanted ads, Pop-up Virus
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

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"Error Code - 022-100-006" is virtually identical to dozens of other fake errors. All claim that the system is infected, missing files or damaged/corrupted in other similar ways. In fact, errors such as "Error Code - 022-100-006" are designed only to extort money from unsuspecting users. All potentially unwanted programs are very similar.

Most claim to enable various useful features (anti-virus, system optimization, download performance increase, etc.) PUPs are designed only to generate revenue for the developers. Rather than enabling the functionality promised, these rogue programs pose a direct threat to your privacy and Internet browsing safety.

How did potentially unwanted programs install on my computer?

Some PUPs have official download websites, however, most are proliferated using 'malvertising' (intrusive ads) and a deceptive marketing method called "bundling" - stealth installation of third party applications together with regular software/apps. These apps typically infiltrate systems without permission.

Developers are aware that many users rush when downloading and installing software. Therefore, they hide bundled applications within "Custom/Advanced" settings of the download or installation processes. Many users rush and skip download/installation steps, and click various advertisements - this often leads to inadvertent installation of rogue software.

How to avoid installation of potentially unwanted applications?

The main reasons for computer infections are poor knowledge and careless behavior. Pay close attention when downloading/installing software and browsing the Internet. Select "Custom/Advanced" settings and closely observe each step of the download/installation processes.

Decline offers to download/install third party applications and opt-out of those already included. Download your applications from official sources only, using a direct download link. Third party downloaders/installers are monetized by promoting ("bundling") rogue apps, and thus, such tools should not be used.

Intrusive ads typically look legitimate but are easy to distinguish, since most redirect to dubious websites (e.g., pornography, adult dating, gambling, etc.) If you see these ads, immediately eliminate all suspicious applications and browser plug-ins. Using anti-virus/anti-spyware suite is also paramount. The key to computer safety is caution.

Text presented in "Error Code - 022-100-006" pop-up:

The problem is caused by an unusual activity performed on this machine. Error code - 022-100-006. Call customer support number 1-800-957-031 and share this code with the agent.

Text presented on the malicious website:

ERROR CODE: -22-100-006
WARNING: Your system has critical security vulnerabilities. Attention [ISP name]: Your personal emails, bank and other personal passwords, as well as credit card information are at risk!
Multiple high risk infections detected, call Windows Certified Support right away: 1-800-957-031 (Toll-FREE, High priority Call Line)

The appearance of "Error Code - 022-100-006" pop-up (GIF):

Error Code - 022-100-006 scam gif

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Quick menu:

Removal of potentially unwanted programs:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Error Code - 022-100-006 adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Error Code - 022-100-006 ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Error Code - 022-100-006 ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "error code - 022-100-006" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Error Code - 022-100-006  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Error Code - 022-100-006 ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "error code - 022-100-006" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Error Code - 022-100-006 ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Error Code - 022-100-006 ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "error code - 022-100-006" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "error code - 022-100-006" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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