CyberSCCP ransomware removal instructions
What is CyberSCCP?
CyberSCCP is a ransomware-type virus discovered by malware security researcher, A Shadow. Once infiltrated, CyberSCCP encrypts most stored files, thereby making them unusable. In addition, CyberSCCP renames them by appending the ".CyberSCCP" extension or prepending "Lock." For example, "sample.jpg" is renamed to "sample.jpg.CyberSCCP" or "Lock.sample.jpg". Once data is encrypted, CyberSCCP generates a text file ("READ_IT.txt") and places a copy in virtually all existing folders.
The new text file contains a short message informing victims of the encryption and encouraging them to contact CyberSCCP's developers if they want to restore their files. No additional information is provided. Therefore, it is currently unknown which type of cryptography (symmetric or asymmetric) CyberSCCP uses. In any case, a unique decryption key (generated individually for each victim) is necessary to restore data. All keys are stored on a remote server controlled by cyber criminals. To receive the key, victims must pay a ransom. The cost is also unknown - all details are provided via email. Generally, the size of ransoms typically fluctuates between $500 and $1500. Regardless of the cost, do not pay. Research shows that cyber criminals often ignore victims, once payments are submitted. Therefore, paying typically gives no positive result and you will be scammed. We strongly advise you to ignore all requests to contact these people or submit payments. Unfortunately, there are no tools capable of cracking CyberSCCP encryption and restoring data free of charge. The only solution is to restore everything from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
CyberSCCP is virtually identical to Qnbqw, Leen, DBGer, Donut, and dozens of other ransomware-type viruses. Research shows that although all are developed by different cyber criminals, their behavior is identical - all encrypt data and make ransom demands. The only major differences are size of ransom and type of encryption algorithm used. Unfortunately, most employ cryptographies that generate unique decryption keys. Therefore, unless the virus is not fully developed or has certain bugs/flaws (e.g., the key is hard-coded, stored locally or similar), restoring data manually without involvement of developers (contacting these people is not recommended) is impossible. Ransomware is one of the main reasons why you should maintain regular data backups, however, it is very important to store them on a remote server (e.g., Cloud) or unplugged storage device (external hard drive, Flash drive or similar). If not, malware encrypts backups together with regular data.
How did ransomware infect my computer?
How to protect yourself from ransomware infections?
Lack of knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing/updating software. Carefully analyze all email attachments. If the file seems irrelevant or has been received from a suspicious/unrecognizable email address, delete the email immediately and certainly do not open any attachment. Furthermore, we strongly advise you to avoid using third party download/installation tools, since they often include rogue programs. Software should be downloaded from official sources only, using direct download links. The same rule should be followed when updating software. Keep installed apps updated, however, use implemented functions or tools provided by the official developer only. Having a repuptable anti-virus/anti-spyware suite installed and running is also paramount.
Text presented in CyberSCCP ransomware text file :
Files have been encrypted by CyberSCCP
Send me some bitcoin or COOOOOOKIEEEEESSS
And I also hate night clubs, desserts, being drunk. send email to me CyberSCCP@protonmail.com
Screenshots of files encrypted by CyberSCCP:
Malware appends ".CyberSCCP" extension:
Malware prepends "Lock." text:
CyberSCCP ransomware removal:
Instant automatic removal of CyberSCCP virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Reimage Repair is a professional automatic malware removal tool that is recommended to get rid of CyberSCCP virus. Download it by clicking the button below:
- What is CyberSCCP?
- STEP 1. CyberSCCP virus removal using safe mode with networking.
- STEP 2. CyberSCCP ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the CyberSCCP virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the CyberSCCP ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining CyberSCCP ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of CyberSCCP are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as CyberSCCP ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove CyberSCCP ransomware: