Electronic Intuit Email Virus

Also Known As: Electronic Intuit virus
Type: Trojan
Distribution: Low
Damage level: Severe

Electronic Intuit Email Virus removal guide

What is Electronic Intuit Email Virus?

"Electronic Intuit Email Virus" is an email spam campaign used to distribute the Zeus Panda (and in some cases, TrickBot) trojan. Cyber criminals send thousands of deceptive emails stating that recipients must pay a type of bill/invoice. These emails are also delivered with an attached MS Office document, which is presented as the bills/invoices. Be aware, however, that these attachments are malicious - once opened, they stealthily inject the system with the Zeus Panda or TrickBot trojan.

Electronic Intuit Email Virus malware

The "Electronic Intuit Email Virus" emails state that users have not paid various bills and encourages them to open attachments for detailed information. Furthermore, cyber criminals hide behind the names of legitimate companies (in this case, Intuit). Criminals register various domains/email addresses by including names of legitimate companies. They do this, since it is much simpler to trick people into opening attachments received from names that seem familiar. Zeus Panda is an extremely high-risk trojan that gathers various financial information. This malware hijacks web browsers and collects information (logins/passwords, credit card numbers, personal details, etc.) from bank websites, online shops, and other finance-related websites. TrickBot is also designed to gather similar data by also hijacking the web browsers (you can read more here). This information can be misused to generate revenue (via online purchases, money transfers, etc.) Therefore, the presence of trojans such as Zeus Panda, TrickBot, and similar can lead to significant financial loss and even identity theft. If you have opened any attachment distributed via the "Electronic Intuit Email Virus" spam campaign, you should immediately scan the system with a legitimate anti-virus/anti-spyware suite and eliminate all detected threats.

Threat Summary:
Name Electronic Intuit virus
Threat Type Trojan, Password stealing virus, Banking malware, Spyware
Symptoms Trojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software cracks.
Damage Stolen banking information, passwords, identity theft, victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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There are many trojans similar to Zeus Panda and TrickBot. The list of example includes (but it is not limited to) Adwind, FormBook, Pony, Emotet, and LokiBot. Most are also distributed using email spam campaigns and their behavior is also similar. Some trojans are designed to inject the system with other viruses (in most cases, ransomware). In any case, all poses a direct threat to your privacy and Internet browsing safety.

How did Electronic Intuit Email Virus infect my computer?

"Electronic Intuit Email Virus" proliferates malicious MS Office documents. After opening these files, users are asked to enable macro commands. Once macros are enabled, attachments execute scripts that stealthily download and install malware. Note, however, that this will only work if files are opened using MS Office tools. Therefore, if the file is opened using other programs capable of reading MS Office formats, the macros will not be opened. Furthermore, trojans target the Microsoft Windows Operating System only and, thus, users of other platforms are safe.

How to avoid installation of malware?

Poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet. Think twice before opening email attachments. If the file seems irrelevant or has been received from a suspicious/unrecognizable email address, it should not be opened. In addition, 2010 and newer versions of MS Office open newly-downloaded documents in "Protected View" mode, thus preventing execution of malicious commands. We strongly advise you to avoid using old versions of this suite. Be aware that, in some cases, trojans are distributed using fake updaters and third party download/installation tools. Therefore, it is important to update software using implemented features or tools provided by the official developer only. In addition, we strongly advise you to download your programs from official sources only, using direct download links. Having a reputable anti-virus/anti-spyware suite installed and running is also paramount. If you have already opened a "Electronic Intuit Email Virus" attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.

Text presented in the "Electronic Intuit Email Virus" email letter:

Subject: Electronic Intuit Notification
Greetings, This bill notification is mailed to you by Intuit Invoice Services from Weitman Weinberg & Reis Co. Click the link above to view the invoice.
#1687 Payment Due Date DUE BALANCE $3.550.00


Subject: Unpaid invoice

Intuit
Unpaid Invoice
Our records indicate that payment on your account is overdue in the amount of $23,389,41 if the amount has already been paid, please disregard this notice. For your convenience, a copy of your invoice have been attached below, please save it for future reference.
If you have any query regarding your account or disagree that this invoice is overdue, please email accounts@intuit.com Note that if we do not hear from your or receive the payment in the nearest future, your account will be suspended.

Sincerely,
Account Department
Gary Terry
Level 3 Officer, Intuit
Email: Gary.Terry@intuit.com
Tel. 713 912 9921

Screenshot of "Electronic Intuit Email Virus" malware process in Windows Task Manager:

Electronic Intuit spam campaign malware in Task Manager

Sample of "Electronic Intuit Email Virus" campaign that distributes TrickBot:

Electronic Intuit spam campaign distributing TrickBot

Example of the Intuit company-themed scam email which promotes "muvitomatic[.]com" phishing site:

Intuit email phishing scam

Text presented within:

Here's a copy your invoice! We appreciate your prompt payment.

Thanks for your business!

INVOICE 0526
DUE 05/21/2020
$1,030.00
Print or save
Powered by QuickBooks
If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.Privacy | Security | Terms of Service

Example of yet another Intuit company-themed spam email which spreads a malicious MS Excel document as an attachment:

Intuit-themed spam email spreading a malicious MS Excel document

Text presented within:

Subject: Invoice  216283

Your invoice is attached. Please remit payment at your earliest convenience.

Thanks for your business!

INVOICE 216283
DUE 06/01/2020
$1,590.00
Print or save
Powered by QuickBooks
If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.Privacy | Security | Terms of Service

Screenshot of the malicious attachment ("Invoice_216283_.xlsm"):

Malicious MS Excel document (Invoice_216283_.xlsm) distributed via Intuit-themed spam email

 

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Malwarebytes for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Electronic Intuit virus QR code
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