StevenSeagal Ransomware

Also Known As: StevenSeagal virus
Distribution: Low
Damage level: Severe

StevenSeagal ransomware removal instructions

What is StevenSeagal?

StevenSeagal is a computer infection, a ransomware-type virus that belongs to the Scarab ransomware family. It was discovered by Emmanuel_ADC-Soft and is designed to block users from accessing their files by encrypting data (making it unusable). It also blocks Task Manager to prevent victims from terminating the StevenSeagal ransomware process and renames each encrypted file using the "[random_string].stevenseagal@airmail.cc" pattern. For example, "sample.jpg" might be renamed to a filename such as "9d5sn++1ZgKVqQ.stevenseagal@airmail.cc". It also changes the desktop wallpaper using a photo of Steven Seagal (the actor), however, he obviously has nothing do to with this infection. More details are given in the "HOW TO RECOVER ENCRYPTED FILES.TXT" ransom message that is placed in each folder containing encrypted files.

The "HOW TO RECOVER ENCRYPTED FILES.TXT" text file states that StevenSeagal ransomware victims have had their files encrypted due to 'security problems' with their computers. The next step, according to these cyber criminals, is to send an email to stevenseagal@airmail.cc and provide a unique ID as 'confirmation' that you are ready to pay a ransom in return for a decryption tool. They go on to state that the cost of this tool depends on how quickly victims make contact with cyber criminals (the cost will increase three days after encryption) and the ransom must be paid in Bitcoins. If there is no response by email, StevenSeagal ransomware developers suggest that victims contact them using the Jabber app and other tools. They also offer free decryption of up to three files (no more than 10MB in total) as a 'guarantee' that they can be trusted. They will supposedly provide a decryption tool once payment is made, however, they urge victims not to try to decrypt files using third party tools. They state that these actions might lead to increased cost of the decryption tool or permanent data loss. Note that cyber criminals cannot be trusted. StevenSeagal ransomware developers will not provide any decryption tool, even if their ransom demands are met. Victims of these infections are usually scammed. Unfortunately, most cyber criminals use algorithms that generate unique keys. These are stored on remote servers controlled by particular ransomware developers. Furthermore, no tools are currently capable of cracking StevenSeagal encryption. Therefore, decryption without involvement of cyber criminals is impossible. If you have a data backup created, this is the best way to restore your files.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

seagal-homepage

StevenSeagal is just one of the many ransomware-type viruses. Other similar viruses of this type are CmdRansomware, Risk, and Bip. These infections are often developed by different cyber criminals, but most have similar behavior. Generally, cyber criminals use them to encrypt files and make ransom demands. The only differences are cryptography algorithms used and cost of decryption/size of ransom. Most cyber criminals use cryptographies that generate unique keys and store them on remote servers. Therefore, only they can provide victims with a decryption tool or key, thus making it impossible to decrypt files manually. Decryption might only be possible if the virus is not fully developed or contains bugs/flaws. Therefore, we recommend that you maintain data regular backups and keep them stored on unplugged storage devices or remote servers.

How did ransomware infect my computer?

It is not known exactly how StevenSeagal developers proliferate this infection, however, common methods include spam email campaigns, trojans, P2P (peer-to-peer) networks, untrustworthy software download sources, and fake software updating tools. Spam campaigns proliferate infections though malicious attachments that once opened, download and install viruses, malware, or other infections. Trojans are malicious programs that cause chain infections. Once installed, they proliferate even more viruses. Untrustworthy software download sources such as freeware download websites, free file hosting sites, various peer-to-peer networks (such as eMule, torrents, etc.) can be used to present infected software as legitimate. In this way, users often install viruses rather than their chosen software. Fake software update tools infect systems by exploiting outdated software (with bugs, flaws) or by downloading and installing infections such as StevenSeagal ransomware rather than the updates.

Threat Summary:
NameStevenSeagal virus
Threat TypeRansomware, Crypto Virus, Files locker
SymptomsCan't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.
Distribution methodsInfected email attachments (macros), torrent websites, malicious ads.
DamageAll files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.
Removal

To eliminate StevenSeagal virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

How to protect yourself from ransomware infections?

Browse the internet, download, install, and update software carefully. Do not open emails that include attachments and are received from unknown/suspicious addresses. If the email contains an attachment or link and seems irrelevant, ignore it. Do not download or install software using third party downloaders/installers or other untrustworthy tools. These are often monetized by promoting untrustworthy/rogue applications using the "bundling" method. Download software using official and trustworthy sources only. Update installed software correctly - use tools that are provided by official software developers only, and not third party updaters. Have reputable anti-virus/anti-spyware software installed and enabled at all times. If your computer is already infected with StevenSeagal, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.

Text presented in StevenSeagal ransomware text file "HOW TO RECOVER ENCRYPTED FILES.TXT":

Your files are now encrypted!

Your personal identifier:
-

All your files have been encrypted due to a security problem with your PC.

Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

Contact us using this email address: stevenseagal@airmail.cc
If you don't get a reply for 12 hours or if the email dies, then contact us using jabber(XMPP).
Download it form here: https://www.pidgin.im/ install it
Next daownload https://otr.cypherpunks.ca/ install it
Register here - https://www.xmpp.jp/signup?lang=en
In pidgin turn on module OTR
After write us in pidgin - helpersmasters@xmpp.jp (It is not a mail,xmpp)

Free decryption as guarantee!
Before paying you can send us up to 3 files for free decryption.
The total size of files must be less than 10Mb (non archived), and files should not contain
valuable information (databases, backups, large excel sheets, etc.).

How to obtain Bitcoins?
* We recommend - https://staff-obmen.com/en/ It is easy and secured payment with liquid pay
* Another good way - use https://www.coinmama.com
* You can try to buy bitcoins is LocalBitcoins site. You have to register, click
'Buy bitcoins', and select the seller by payment method and price:
https://localbitcoins.com/buy_bitcoins
* Another way - https://buy.bitcoin.com/
* Also you can find other places to buy Bitcoins and beginners guide here:
http://www.coindesk.com/information/how-can-i-buy-bitcoins

Attention!
* If you write us later then 3 days after encrypting price will be higher
* Do not rename encrypted files.
* Do not try to decrypt your data using third party software, it may cause permanent data loss.
* Decryption of your files with the help of third parties may cause increased price
(they add their fee to our) or you can become a victim of a scam.

StevenSeagal ransomware assigning a photo of Steven Seagal (actor) as desktop wallpaper:

StevenSeagal ransomware wallpaper

Screenshot of files encrypted by StevenSeagal ("[random_string].stevenseagal@airmail.cc" filename pattern):

Files encrypted by StevenSeagal

StevenSeagal ransomware removal:

Instant automatic removal of StevenSeagal virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of StevenSeagal virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the StevenSeagal virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the StevenSeagal ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining StevenSeagal ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of StevenSeagal are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by StevenSeagal, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as StevenSeagal ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove StevenSeagal ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
StevenSeagal virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of StevenSeagal virus on your mobile device.
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Platform: Windows

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