Maersk Email Virus

Also Known As: Maersk invoice virus
Type: Trojan
Distribution: Low
Damage level: Severe

"Maersk Email Virus" removal guide

What is "Maersk Email Virus"?

"Maersk Email Virus" is categorized as a spam campaign, or, in other words, a scam. Like most spam campaigns of this type, cyber criminals (scammers) use it as a tool to infect people's computers. To achieve it, they attach a malicious file (or include website link leading to it) and hope that someone will open it. In this case "Maersk Email Virus" is used to distribute a malicious program called Pony. This spam campaign (email) is a typical scam that should not be trusted. More importantly, included website link should not be opened.

Maersk Email Virus

This scam is presented as an email (invoice) from Maersk, Danish business conglomerate. It says that some invoice and documents are ready and asks to check them by clicking the "click the attach to View, download and print your invoices and statements" link. Note that the actual Maersk company has nothing to do with it. Scammers often disguise themselves by using names of well known companies. If clicked, that link will trigger a download of the "maersk line invoice.ace" compressed file. This is a file that is designed to download and install Pony, a malicious program that steals personal data. It records information such as various logins and passwords and then sends them to a remote server that is controlled by some cyber criminals. They use such information to gain access to bank accounts. Simply said, having this program installed could lead to financial loss. In order to avoid any of this we strongly recommend ignore "Maersk Email Virus" email or any other emails that are similar to it.

Similar spam campaigns are "Confirm Bank Account Email Virus", "Paychex Email Virus" and "DSKD Email Virus". However, these are just a couple of examples, there are many other similar scams. All of them are used (spread) with a purpose to infect computers with malicious programs. Pony is one of the many possible infections, these emails could be used to infect computers with other high-risk viruses such as Adwind, TrickBot, FormBook, LokiBot and so on as well. Most of the times cyber criminals use them to steal various sensitive information that could be used to generate revenue. In other words, to cause people financial loss (or other problems).

How did "Maersk Email Virus" infect my computer?

In this case Pony infects computers when the "click the attach to View, download and print your invoices and statements" link is clicked and download "maersk line invoice.ace" file is opened. It cannot be installed without clicking the aforementioned link first. Same applies to other spam campaigns: they contain malicious attachments that must be opened first. Typically, cyber criminals attach Microsoft Office or PDF documents, JavaScript files, executables (.exe files) or archives (ZIP, RAR and so on). They cannot cause infections if not opened.

How to avoid installation of malware?

It is important not to open attachments or web links that are included in irrelevant emails received from suspicious, unknown addresses. These emails usually are presented as legitimate (and official), however, it does not mean that they can be trusted. Furthermore, software should not be downloaded from unofficial websites or using tools like Peer-to-Peer networks (torrent clients, eMule or other similar tools), third party downloaders etc. A safe way to do it is to download it from official websites (and to use direct links for that). Moreover, software (or operating system) should not be activated using some third party "cracking" tools. Even though they allow people to illegally bypass paid activations, quite often these tools are used by cyber criminals to cause computer infections as well. Another useful thing is to have a reputable anti-spyware or anti-virus software installed and enabled. These tools usually do a great job while preventing computers from being infected with various malware or other threats. If you've already opened "Maersk Email Virus" attachment, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "Maersk Email Virus" email letter:

Subject: Maersk line Invoice
Dear Customer,
Original copies of your invoice and documents has been sent through us.
click the attach to View, download and print your invoices and statements
view updates on the status of your shipment
Maersk Line is available online 24/7, offering you the freedom and flexibility to manage your transactions whenever you need to.

Sincerely,
Maersk Line

Malicious attachment distributed via "Maersk Email Virus" spam campaign:

Malicious attachment distributed through Maersk Email Virus spam campaign

Screenshot of a malicious Pony process running in Task Manager by the name "maersk line Invoice.exe (32-bit)":

Pony process running in Task Manager by the name maersk line Invoice.exe (32-bit)

Instant automatic removal of Maersk invoice virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Maersk invoice virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using  Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by Autoruns application and locate the malware file that you want to eliminate.

You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.