Maersk Email Virus

Also Known As: Maersk invoice virus
Type: Trojan
Distribution: Low
Damage level: Severe

"Maersk Email Virus" removal guide

What is "Maersk Email Virus"?

"Maersk Email Virus" is categorized as a spam campaign and a scam. Like most spam campaigns of this type, cyber criminals (scammers) use it to infect people's computers. To achieve this, they attach a malicious file (or include a website link leading to it) and hope that someone will open it. In this case, "Maersk Email Virus" is used to distribute a malicious program called Pony. This spam (email) campaign is a typical scam that should not be trusted. More importantly, the included website link should not be opened.

Maersk Email Virus

This scam is presented as an email (invoice) from Maersk, a Danish business conglomerate. It states that an invoice and documents are ready and asks recipients to check them by clicking the "click the attach to View, download and print your invoices and statements" link. Note that Maersk has nothing to do with this. Scammers often disguise themselves by using names of well-known companies. If clicked, the link will trigger download of the "maersk line invoice.ace" compressed file. This file will download and install Pony, a malicious program that steals personal data. It records information such as logins and passwords and then sends the details to a remote server controlled by cyber criminals. They use this information to gain access to bank accounts. Therefore, having this program installed can lead to financial loss. To avoid this, we strongly recommend that you ignore the "Maersk Email Virus" email and other similar emails.

Threat Summary:
NameMaersk invoice virus
Threat TypeTrojan, Password stealing virus, Banking malware, Spyware
SymptomsTrojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine.
Distribution methodsInfected email attachments, malicious online advertisements, social engineering, software cracks.
DamageStolen banking information, passwords, identity theft, victim's computer added to a botnet.
Removal

To eliminate Maersk invoice virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Similar spam campaigns are "Confirm Bank Account Email Virus", "Paychex Email Virus", and "DSKD Email Virus". These are just some examples from many similar scams. All are proliferated to infect computers with malicious programs. Pony is one of many possible infections. These emails can also be used to infect computers with other high-risk viruses such as Adwind, TrickBot, FormBook, LokiBot, and so on. Cyber criminals generally use them to steal sensitive information that can be used to generate revenue. This can cause financial loss and other problems.

How did "Maersk Email Virus" infect my computer?

In this case, Pony infects computers when the "click the attach to View, download and print your invoices and statements" link is clicked and the downloaded "maersk line invoice.ace" file is opened. It cannot be installed without first clicking the aforementioned link. The same applies to other spam campaigns: they contain malicious attachments that must first be opened. Typically, cyber criminals attach Microsoft Office or PDF documents, JavaScript files, executables (.exe files), or archives (ZIP, RAR and so on). They cannot cause infections if they remain opened.

How to avoid installation of malware?

Do not open attachments or links included in irrelevant emails received from suspicious, unknown addresses. These emails are usually presented as legitimate (and official), however, they cannot be trusted. Furthermore, do not download software from unofficial websites or using Peer-to-Peer networks (torrent clients, eMule, or other such tools), third party downloaders, etc. Download from official websites and use direct links. Software (or operating systems) should not be activated using third party "cracking" tools. These allow people to illegally bypass paid activations, however, they are used by cyber criminals to cause computer infections. Have reputable anti-spyware or anti-virus software installed and enabled. These tools prevent computer infections by malware or other threats. If you have already opened "Maersk Email Virus" attachment, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "Maersk Email Virus" email message:

Subject: Maersk line Invoice
Dear Customer,
Original copies of your invoice and documents has been sent through us.
click the attach to View, download and print your invoices and statements
view updates on the status of your shipment
Maersk Line is available online 24/7, offering you the freedom and flexibility to manage your transactions whenever you need to.

Sincerely,
Maersk Line

Malicious attachment distributed via "Maersk Email Virus" spam campaign:

Malicious attachment distributed through Maersk Email Virus spam campaign

Screenshot of a malicious Pony process running in Task Manager under the name "maersk line Invoice.exe (32-bit)":

Pony process running in Task Manager by the name maersk line Invoice.exe (32-bit)

Instant automatic removal of Maersk invoice virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Maersk invoice virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.