Apple.com-fixing.live POP-UP Redirect (Mac)

Also Known As: apple.com-fixing.live pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove "apple.com-fixing.live" from Mac?

What is "apple.com-fixing.live"?

apple.com-fixing.live is virtually identical to apple.com-macos-fast-systems.live, apple.com-speed-macos.live, apple.com-clean-os.live, and other sites. If you arrive at this website, immediately close it, since it is deceptive and designed by scammers who attempt to trick people into downloading unwanted software (specifically, a potentially unwanted application [PUA] called Mac-Tweak-Pro). The site displays fake virus alert notifications stating that the computer is infected and urges the visitor to take immediate action (remove infections). Most people who visit this website are generally redirected to it by PUAs already installed on their systems. Therefore, people do not arrive at websites such as apple.com-fixing.live intentionally. Furthermore, PUAs display intrusive ads and gather various information.

apple.com-fixing.live scam

When opened, apple.com-fixing.live first displays a pop-up window stating that the website has detected a trojan virus (e.tre456_worm_osx). It encourages visitors to take immediate action. When this pop-up is closed, an underlying website states that the system is infected with three viruses: Mac computers are infected with two malware infections and one phishing/spyware infection. This website encourages visitors to remove these malicious programs immediately, otherwise banking information and data (apps, photos, and so on) stored on the computer are at risk. To remove detected infections, people are urged to click the "Scan Now" button within five minutes. When clicked, apple.com-fixing.live starts performing a fake virus scan that, once complete, states that the website detected Tapsnake, CronDNS, and Dubfishicv viruses. To remove them, download of the Mac-Tweak-Pro app is required. The download process can be started by clicking the "REMOVE VIRUSES NOW" button. Do not trust applications that are promoted by unofficial, dubious websites such as this. All claims that the computer is infected are false and used only to trick people into downloading potentially unwanted apps. Furthermore, PUAs that open websites such as apple.com-fixing.live usually operate as information tracking apps. They record information regarding users' browsing habits such as entered search queries, URLs of visited websites, IP addresses, geo-locations, and so on. Developers continuously share the data with third parties who misuse it to generate revenue. Furthermore, some of these third parties are often cyber criminals. PUAs commonly display intrusive ads including banners, coupons, surveys, pop-ups, etc. If clicked, they can lead to dubious or even malicious websites. Some might be capable or running scripts that can download and install other PUAs. These apps should be uninstalled immediately. They might be the reason behind problems with online privacy, browsing safety, and so on. Some can lead to more serious problems such as identity theft.

Threat Summary:
Nameapple.com-fixing.live pop-up
Threat TypeMac malware, Mac virus
SymptomsYour Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
DamageInternet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate apple.com-fixing.live pop-up our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

PUAs developers offer various features and present these apps as legitimate and useful tools, however, most are used to generate revenue by collecting data, delivering ads, and causing redirects, rather than providing users with any real value. Furthermore, having PUAs installed might cause browsing safety and privacy-related problems.

How did potentially unwanted applications install on my computer?

Some potentially unwanted applications are promoted on supposedly official websites from which they can be downloaded, however, most people install PUAs unintentionally or accidentally by clicking dubious (intrusive) advertisements due to software developers who use a deceptive marketing method called "bundling". Bundling is used to trick people into downloading/installing PUAs with regular software that users wish to download and install. Developers hide PUAs in "Advanced", "Custom" (or similar) settings of the installation dialogs. Therefore, information about the inclusion of PUAs in the set-ups is not properly disclosed, thus making it easier for developers to trick people into downloading and installing this rogue software. Despite this, these inadvertent installations usually happen when people download and install software without dismissing offers to download/install PUAs.

How to avoid installation of potentially unwanted applications?

Download software from trustworthy, official websites. Do not use third party downloaders, torrent clients, eMule, and other Peer-to-Peer networks, unofficial, dubious websites, and so on. Check all available "Custom", "Advanced", and other settings when downloading and installing software. Deselect offers to install/download additionally-included (bundled) applications and only then finish the installation or download procedure. Most intrusive ads seem legitimate, however, they often redirect to gambling, adult dating, pornography, and other dubious sites. If you encounter unwanted redirects or ads on visited websites, PUAs might be installed on the browser or operating system. Check for suspicious add-ons, extensions, and plug-ins installed on the browser and programs on the computer. Remove unwanted, unknown entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of "apple.com-fixing.live" pop-up redirect (GIF):

Appearance of apple.com-fixing.live scam (GIF)

Screenshot of apple.com-fixing.live website displaying fake scan results:

website displaying fake scan results

Application that is promoted through apple.com-fixing.live website:

mac tweak pro unwanted application

Instant automatic removal of apple.com-fixing.live pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of apple.com-fixing.live pop-up. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove remove apple.com-fixing.live pop-ups using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove apple.com-fixing.live pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

apple.com-fixing.live pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove apple.com-fixing.live pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove apple.com-fixing.live pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove apple.com-fixing.live pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.