Apple.com-fixing.live POP-UP Redirect (Mac)

Also Known As: apple.com-fixing.live pop-up
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove "apple.com-fixing.live" from Mac?

What is "apple.com-fixing.live"?

Virtually identical to apple.com-macos-fast-systems.live, apple.com-speed-macos.live, apple.com-clean-os.live and others, apple.com-fixing.live is a website that, if visited, should be closed/ignored. Generally, it is a deceptive page designed by scammers who attempt to trick people into downloading unwanted software, potentially unwanted application (PUA) called Mac-Tweak-Pro. It displays fake virus alert notifications saying that its visitor's computer is infected and urges to take immediate action (remove infections). It is very likely that most people who visit this website are redirected to it by PUAs that are already installed. In other words, people do not visit websites like apple.com-fixing.live intentionally. Besides, apps of this type display intrusive ads and gather various information.

apple.com-fixing.live scam

When opened, apple.com-fixing.live displays a pop-up window first, saying that this website has detected a trojan virus (e.tre456_worm_osx) and encourages its visitors to take immediate action. When this pop-up is closed, website behind it says that a system is actually infected with three viruses. According to it, Mac computers are infected with 2 malware and 1 phishing/spyware computer infections. This website is designed to encourage its visitors to remove these malicious programs immediately, otherwise banking information and data (apps, photos and so on) stored on a computer will be at risk. To remove detected infections people are urged to click the "Scan Now" button in 5 minutes. When clicked, apple.com-fixing.live starts performing a fake virus scan that, once finished, tells that this website has detected Tapsnake, CronDNS and Dubfishicv viruses. To remove them it is required to download the aforementioned Mac-Tweak-Pro app, its download process can be started by clicking "REMOVE VIRUSES NOW" button. It is not recommended to trust applications that are promoted unofficial, unreliable websites like this one. All these claims that a computer is infected are not true and used only to trick people into downloading potentially unwanted apps. Furthermore, PUAs that open websites like apple.com-fixing.live usually are designed to operate as information tracking apps. They record information about their user's browsing habits: PUAs usually collect data such as entered search queries, URLs of visited websites, IP addresses, geo-locations and so on. Developers continuously share it with third parties who misuse it to generate revenue. Besides, some parties who receive gathered information are quite likely to be cyber criminals. Another issue with having PUAs installed is that they often are designed to display intrusive ads as well. These ads usually are various banners, coupons, surveys, pop-ups and so on. If clicked, they often lead to/open various questionable or even malicious websites. Some of them might be capable or running scripts that can download and install other PUAs. Apps of this type should be uninstalled as soon as possible. They might be the reason behind problems with online privacy, browsing safety and so on. Some of them might cause more serious problems like identity theft.

PUAs developers might be offering users different features and presenting these apps as legitimate and useful tools. However, most PUAs are designed to generate revenue for their developers by collecting data, delivering ads and causing redirects instead of providing their users with promised functionalities (or any other value). Besides, having PUAs installed might cause various browsing safety or privacy problems.

How did potentially unwanted applications install on my computer?

Some potentially unwanted applications are promoted on supposedly official websites and can be downloaded from there. However, as we mentioned in our introduction, majority of people install PUAs unintentionally/accidentally. They usually do it by clicking unreliable (intrusive) advertisements of because software developers are using a deceptive marketing method called "bundling". Bundling is a method that they use to trick people into downloading/installing PUAs together with some regular software that users download/install on purpose (intentionally). They hide PUAs in "Advanced", "Custom" (or similar) settings of the installation dialogs. In other words, information about PUAs being included in setups is not disclosed properly, which makes it easier for developers to trick users into downloading and installing them. However, inadvertent installations usually happen only if people download and install software without dismissing offers to download/install PUAs.

How to avoid installation of potentially unwanted applications?

Download software from trustworthy, official websites. We do not recommend to use third party downloaders, torrent clients, eMule and other Peer-to-Peer networks, unofficial, questionable websites and so on. Moreover, do not forget to check all available "Custom", "Advanced" and other settings when downloading or installing any software. Deselect all offers to install/download additionally included (bundled) applications and only then finish installation or download procedure. It is worth mentioning that most intrusive ads look legitimate (designed to look appropriately) however, they often redirect users to gambling, adult dating, pornography and other dubious websites. If you have encounter unwanted redirects regularly (or various ads appear on any visited website), then it could mean that there are some unwanted apps installed on a browser or operating system. See if there are any suspicious add-ons, extensions or plug-ins installed on a browser and programs on a computer, and remove unwanted, unknown entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Appearance of "apple.com-fixing.live" pop-up redirect (GIF):

Appearance of apple.com-fixing.live scam (GIF)

Screenshot of apple.com-fixing.live website displaying fake scan results:

website displaying fake scan results

Application that is promoted through apple.com-fixing.live website:

mac tweak pro unwanted application

Instant automatic removal of apple.com-fixing.live pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of apple.com-fixing.live pop-up. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Video showing how to remove remove apple.com-fixing.live pop-ups using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove apple.com-fixing.live pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

apple.com-fixing.live pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove apple.com-fixing.live pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove apple.com-fixing.live pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove apple.com-fixing.live pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.