Apple.com-speed-macos.live POP-UP Redirect (Mac)

Also Known As: "Apple.com-speed-macos.live" pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove apple.com-speed-macos.live from Mac?

What is apple.com-speed-macos.live?

apple.com-speed-macos.live is a deceptive, untrustworthy website (almost identical to apple.com-clean-os.live and apple.com-cleaning-os.live) designed to trick visitors into believing that their computers are infected with viruses. This website displays a fake virus alert pop-up window encouraging users to take immediate action "to begin the repair process", which will supposedly resolve the problem and remove infections. In fact, this process downloads and installs a potentially unwanted application (PUA). Generally, people are forced to visit this website unintentionally. This usually happens when they have PUAs already installed on their systems. These unwanted apps open deceptive websites (in this case, apple.com-performance-macos.live). Furthermore, when installed, PUAs often deliver intrusive advertisements and gather various information.

apple.com-speed-macos.live scam

When opened, apple.com-performance-macos.live displays a pop-up window encouraging users to take immediate action, since the website has supposedly detected a trojan virus (e.tre456_worm_osx). It informs people that their computers are infected and they need to resolve the problem immediately. When this pop-up window is closed, apple.com-performance-macos.live offers to scan the computer for viruses. It also states that the system is infected with three viruses: two malware-type infections and one phishing/spyware infection. According to this website, detected viruses might cause data loss and banking information might be at risk. To prevent this, visitors are urged to click the "Scan Now" button. When clicked, it performs a fake scan. In our case, the scan results were Tapsnake, CronDNS, and Dubfishicv infections. To remove them, apple.com-performance-macos.live offers download and installation of a potentially unwanted application called Mac-Tweak-Pro. Note, programs promoted through deceptive, dubious websites should not be trusted or downloaded. PUAs that open these deceptive websites usually deliver intrusive ads, mostly coupons, banners, surveys, pop-ups, and others. These are annoying and conceal underlying content of visited websites. Furthermore, if clicked they open dubious websites that might contain malicious content, or they execute scripts designed to download/install other PUAs. Furthermore, they often operate as information/data tracking apps - they collect various user-system information and share it with third parties (potentially, cyber criminals) who misuse the details to generate revenue. Gathered data usually includes search queries, IP addresses, URLs of visited websites, geo-locations, and so on. These apps also target personal, sensitive information. We strongly recommend that you check for PUAs installed on the browser or computer, and remove them immediately.

Threat Summary:
Name"Apple.com-speed-macos.live" pop-up
Threat TypeMac malware, Mac virus
SymptomsYour Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
DamageInternet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate Apple.com-speed-macos.live pop-up our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

PUAs are promoted by developers as useful, legitimate tools, however, these are simply attempts to encourage users to download and install. Once downloaded and installed, they provide none of the functions promised - on the contrary, many are designed only to generate revenue.

How did potentially unwanted applications install on my computer?

PUAs are promoted in various ways, however, people usually install them unintentionally though intrusive advertisements that can execute scripts designed to download/install PUAs, or when software developers use "bundling, a deceptive marketing method used to trick people into downloading/installing unwanted apps together with other software that they download from the internet. Generally, this happens when downloaded software is free. Developers hide unwanted apps in settings such as "Custom", "Advanced" (and other parts of installation/download set-ups). Therefore, users who skip software installation/download steps often cause unintentional, unwanted downloads and installations.

How to avoid installation of potentially unwanted applications?

To prevent download/installation of PUAs, do not download software using third party downloaders, torrent cients, eMule (or other Peer-to-Peer networks), unofficial websites, and so on. The best, safe way is to use official and trustworthy websites/sources and direct links. Check all available options (such as "Custom", "Advanced", "Manual" etc.) when installing or downloading software. Opt-out of offers to install additional software/applications. Avoid clicking intrusive ads (especially if they are displayed on untrustworthy websites). They may seem legitimate, however, many are dubious. If you click an intrusive ad and are redirected to a gambling, pornography, adult dating, or other similar website, close it and uninstall/remove any unwanted extensions, plug-ins, and add-ons from your browser, and programs from your computer. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of apple.com-speed-macos.live scam (GIF):

Appearance of apple.com-speed-macos.live scam (GIF)

Screenshot of a potentially unwanted app promoted via apple.com-speed-macos.live:

unwanted app that is promoted on apple.com-speed-macos.live

Instant automatic removal of Apple.com-speed-macos.live pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Apple.com-speed-macos.live pop-up. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove browser redirects to apple.com-speed-macos.live using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "apple.com-speed-macos.live" pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Apple.com-speed-macos.live" pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "apple.com-speed-macos.live" pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "apple.com-speed-macos.live" pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "apple.com-speed-macos.live" pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.