TopShape removal instructions
What is TopShape?
According to developers, TopShape (or TopShape-B4) is a program that is designed to notify its users about outdated applications installed on a computer. The problem is that there is a high chance that most people download and install TopShape unwillingly (accidentally). That is the main reason why it is categorized as a potentially unwanted application (PUA), an adware-type app. It is known that TopShape displays pop-up ads by opening them in new windows or tabs.
PUAs like TopShape usually serve their users with various ads, including coupons, banners, surveys, pop-ups and etc. When displayed/enabled, these either conceal contents of visited websites or get opened in new browser windows/tabs. As a rule, if clicked they open various untrustworthy websites or execute scripts designed to download and install other potentially unwanted apps. Some of them might be malicious. Furthermore, there are many PUAs that gather various browsing related information such as geolocations, entered search queries, URLs of visited websites, IP addresses and other data of this kind. Their developers use it for one purpose - to generate revenue. Besides, they share it with other parties (potentially, cyber criminals) who misuse it to generate revenue too. Having apps like TopShape installed might lead to installations of even more unwanted applications, issues with privacy, browsing safety and other problems. We recommend to uninstall it as soon as possible.
|Name||TopShape potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application)|
|Supposed Functionality||Easy software updating.|
|Detection Names (topshape_setup.exe)||Avast (Win32:Adware-gen [Adw]), AVG (Win32:Adware-gen [Adw]), ESET-NOD32 (Win32/XDiscCorp.A potentially unwanted), Kaspersky (not-a-virus:HEUR:Downloader.Win32.Snojan.gen), Full List Of Detections (VirusTotal)|
|Malicious Process Name||Updater|
|Symptoms||A program that you don't recall installing suddenly appeared on your computer. New application is performing computer scans and displays warning messages about found issues. Asks for payment in order to eliminate the supposedly found errors.|
|Distribution Methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
To eliminate TopShape potentially unwanted application our malware researchers recommend scanning your computer with Spyhunter.
Other examples of PUAs are Nero TuneItUp, G-Cleaner and MatchPop. Typically, developers present as completely legitimate programs. However, most people do not download and install them intentionally. Besides, when installed, instead of working as they supposed to, these apps cause only problems.
How did potentially unwanted applications install on my computer?
As we mentioned above, it is very common for such apps to be downloaded and installed unintentionally. It usually happens when users carelessly download and install some other software that has additional (unwanted) apps bundled in it. Bundling is a deceptive marketing method that developers use to trick users into downloading/installing PUAs together with the desired software. They achieve it by hiding them in "Custom", "Advanced" and other similar options or settings of software setups. However, they can succeed only if people skip setup's steps and do not check/change any includes settings. Another way to unintentionally download/install PUAs is by clicking intrusive ads that we mentioned above.
How to avoid installation of potentially unwanted applications?
To avoid from having various PUAs installed, we recommend to download software using only trustworthy, official websites and using direct links. Torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages, third party software downloaders and other channels of this kind should not be used or trusted. Handle software setup's with care, do not complete them without checking out all the available options and settings and deselecting unwanted apps first. Be careful when visiting untrustworthy websites, especially when it comes to clicking ads displayed on them. Intrusive ads usually redirect people to various untrustworthy websites (related to gambling, adult dating, pornography and so on). If a default browser causes unwanted redirects and/or displays various intrusive ads, then check the list of installed applications (extensions, add-ons or plug-ins) on your web browser and remove all unwanted entries immediately. Open the list of installed programs on a computer and uninstall unwanted entries (such as TopShape) from there too. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.
Screenshot of TopShape's folder and files:
Pop-up ad displayed by TopShape:
Screenshot of TopShape unwanted application's process ("Updater") in Windows Task Manager:
Instant automatic removal of TopShape potentially unwanted application:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of TopShape potentially unwanted application. Download it by clicking the button below:
- What is TopShape?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove malicious plug-ins from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "TopShape" (or "TopShape-B4") and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At the time of research TopShape did not install any unwanted browser extensions. However note that some unwanted applications can be installed together with adware and browser hijackers. If you see unwanted ads or get unwanted redirects when browsing the Internet continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the topshape potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the topshape potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with topshape potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove topshape potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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