TopShape Unwanted Application

Also Known As: TopShape potentially unwanted application
Distribution: Low
Damage level: Medium

TopShape removal instructions

What is TopShape?

According to developers, TopShape (or TopShape-B4) is a program that is designed to notify its users about outdated applications installed on a computer. The problem is that there is a high chance that most people download and install TopShape unwillingly (accidentally). That is the main reason why it is categorized as a potentially unwanted application (PUA), an adware-type app. It is known that TopShape displays pop-up ads by opening them in new windows or tabs.

TopShape unwanted application

PUAs like TopShape usually serve their users with various ads, including coupons, banners, surveys, pop-ups and etc. When displayed/enabled, these either conceal contents of visited websites or get opened in new browser windows/tabs. As a rule, if clicked they open various untrustworthy websites or execute scripts designed to download and install other potentially unwanted apps. Some of them might be malicious. Furthermore, there are many PUAs that gather various browsing related information such as geolocations, entered search queries, URLs of visited websites, IP addresses and other data of this kind. Their developers use it for one purpose - to generate revenue. Besides, they share it with other parties (potentially, cyber criminals) who misuse it to generate revenue too. Having apps like TopShape installed might lead to installations of even more unwanted applications, issues with privacy, browsing safety and other problems. We recommend to uninstall it as soon as possible.

Threat Summary:
Name TopShape potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application)
Supposed Functionality Easy software updating.
Detection Names (topshape_setup.exe) Avast (Win32:Adware-gen [Adw]), AVG (Win32:Adware-gen [Adw]), ESET-NOD32 (Win32/XDiscCorp.A potentially unwanted), Kaspersky (not-a-virus:HEUR:Downloader.Win32.Snojan.gen), Full List Of Detections (VirusTotal)
Malicious Process Name Updater
Symptoms A program that you don't recall installing suddenly appeared on your computer. New application is performing computer scans and displays warning messages about found issues. Asks for payment in order to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Removal

To eliminate TopShape potentially unwanted application our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Other examples of PUAs are Nero TuneItUp, G-Cleaner and MatchPop. Typically, developers present as completely legitimate programs. However, most people do not download and install them intentionally. Besides, when installed, instead of working as they supposed to, these apps cause only problems.

How did potentially unwanted applications install on my computer?

As we mentioned above, it is very common for such apps to be downloaded and installed unintentionally. It usually happens when users carelessly download and install some other software that has additional (unwanted) apps bundled in it. Bundling is a deceptive marketing method that developers use to trick users into downloading/installing PUAs together with the desired software. They achieve it by hiding them in "Custom", "Advanced" and other similar options or settings of software setups. However, they can succeed only if people skip setup's steps and do not check/change any includes settings. Another way to unintentionally download/install PUAs is by clicking intrusive ads that we mentioned above.

How to avoid installation of potentially unwanted applications?

To avoid from having various PUAs installed, we recommend to download software using only trustworthy, official websites and using direct links. Torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages, third party software downloaders and other channels of this kind should not be used or trusted. Handle software setup's with care, do not complete them without checking out all the available options and settings and deselecting unwanted apps first. Be careful when visiting untrustworthy websites, especially when it comes to clicking ads displayed on them. Intrusive ads usually redirect people to various untrustworthy websites (related to gambling, adult dating, pornography and so on). If a default browser causes unwanted redirects and/or displays various intrusive ads, then check the list of installed applications (extensions, add-ons or plug-ins) on your web browser and remove all unwanted entries immediately. Open the list of installed programs on a computer and uninstall unwanted entries (such as TopShape) from there too. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Screenshot of TopShape's folder and files:

topshape files in folder

Pop-up ad displayed by TopShape:

pop-up ad displayed by topshape

Screenshot of TopShape unwanted application's process ("Updater") in Windows Task Manager:

TopShape Unwanted Application in Windows Task Manager

Instant automatic removal of TopShape potentially unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of TopShape potentially unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

TopShape adware uninstall via Control Panel

In the uninstall programs window, look for "TopShape" (or "TopShape-B4") and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At the time of research TopShape did not install any unwanted browser extensions. However note that some unwanted applications can be installed together with adware and browser hijackers. If you see unwanted ads or get unwanted redirects when browsing the Internet continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the topshape potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the topshape potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with topshape potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove topshape potentially unwanted application from your computer, please ask for assistance in our malware support forum.

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