TopShape Unwanted Application

Also Known As: TopShape potentially unwanted application
Distribution: Low
Damage level: Medium

TopShape removal instructions

What is TopShape?

According to developers, the TopShape (or TopShape-B4) program notifies users of outdated applications installed on their computers. Many people download and install TopShape inadvertently, and thus it is categorized as a potentially unwanted application (PUA), an adware-type app. TopShape displays pop-up ads by opening them in new windows or tabs.

TopShape unwanted application

PUAs such as TopShape serve users with various ads, including coupons, banners, surveys, pop-ups, etc. When displayed/enabled, these conceal underlying content of visited websites or are opened in new browser windows/tabs. If clicked they generally open untrustworthy websites or execute scripts designed to download and install other potentially unwanted apps. Some might be malicious. Furthermore, many PUAs gather browsing related information such as geolocations, entered search queries, URLs of visited websites, IP addresses, and other data of this kind. Developers use the details to generate revenue. In addition, they share the information with other parties (potentially, cyber criminals) who also misuse it to generate revenue. Therefore, having apps such as TopShape installed can lead to installation of even more unwanted applications, issues with privacy and browsing safety, and other problems. We recommend that you uninstall this PUA immediately.

Threat Summary:
Name TopShape potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application).
Supposed Functionality Easy software updating.
Detection Names (topshape_setup.exe) Avast (Win32:Adware-gen [Adw]), AVG (Win32:Adware-gen [Adw]), ESET-NOD32 (Win32/XDiscCorp.A potentially unwanted), Kaspersky (not-a-virus:HEUR:Downloader.Win32.Snojan.gen), Full List Of Detections (VirusTotal)
Malicious Process Name Updater
Symptoms A program that you do not recall installing suddenly appeared on your computer. New application is performing computer scans and displaying warning messages about found issues. Asks for payment to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Removal

To eliminate TopShape potentially unwanted application our malware researchers recommend scanning your computer with Spyhunter.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Other examples of PUAs are Nero TuneItUp, G-Cleaner, and MatchPop. Typically, developers present these as legitimate programs, however, most people do not download and install them intentionally. When installed, rather than working as described, these apps simply cause problems.

How did potentially unwanted applications install on my computer?

These apps are commonly downloaded and installed unintentionally. This usually happens when users download and install other regular software with additional (unwanted) bundled apps. Bundling is a deceptive marketing method that developers use to trick people into downloading/installing PUAs with their chosen software. They achieve this by hiding PUAs in "Custom", "Advanced" and other similar options or settings of software set-ups, however, they can succeed only if people skip steps and do not check/change included settings. Clicking intrusive ads can also lead to download/installation of PUAs.

How to avoid installation of potentially unwanted applications?

To avoid from having PUAs installed on your system, download software using trustworthy, official websites and using direct links. Torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages, third party software downloaders and other channels of this kind should not be used or trusted. Handle software setups with care and check all available options/settings and deselect unwanted apps. Be careful when visiting untrustworthy websites, especially clicking ads displayed on them. Intrusive ads often redirect to untrustworthy websites (relating to gambling, adult dating, pornography, and so on). If a default browser causes unwanted redirects or displays intrusive ads, check the list of installed applications (extensions, add-ons, and plug-ins) on your browser and remove all unwanted entries immediately. Also open the list of installed programs on the computer and uninstall unwanted entries (such as TopShape). If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Screenshot of TopShape folder and files:

topshape files in folder

Pop-up ad displayed by TopShape:

pop-up ad displayed by topshape

Screenshot of TopShape unwanted application's process ("Updater") in Windows Task Manager:

TopShape Unwanted Application in Windows Task Manager

Instant automatic removal of TopShape potentially unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of TopShape potentially unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

TopShape adware uninstall via Control Panel

In the uninstall programs window, look for "TopShape" (or "TopShape-B4") and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, TopShape did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the topshape potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the topshape potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with topshape potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove topshape potentially unwanted application from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on topshape potentially unwanted application or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
TopShape potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of TopShape potentially unwanted application on your mobile device.
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Platform: Windows

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