"International promotion of postal services" pop-up scam removal instructions
What is "International promotion of postal services"?
"International promotion of postal services" is a scam proliferated by deceptive/scam sites. It operates by congratulating visitors that they have been chosen by Company Control Service and "the international share of postal services" as one of several hundred annual "Happy e-mail" winners. Users are notified that their email inboxes were chosen and that they have consequently won a monetary prize. These scams use social engineering tactics to fool users into revealing their personal and banking information. Rather than receiving any prizes, users experience financial loss. Typically, web pages hosting these scams are accessed via redirects caused by intrusive advertisements or Potentially Unwanted Applications (PUAs) already infiltrated into the device.
The "International promotion of postal services" scheme claims that users can win up to twenty thousand euros by devoting a mere five minutes to answering several questions. Further into the message, it is stated that the sum can range anywhere between ten and twenty thousand euros. Users are urged to click the button 'displayed below' and answer a few questions, prior to their winning amount being determined. This button leads to a quick multi-choice survey, involving various email-related queries. Users are then led to an online chat, allegedly with the "Golden Email" stock manager. In this "conversation", users are thanked for answering the questions. They are asked whether they are ready to find out the size of their winnings and have it transferred to their banking account/card. The chat provides more information about the "International promotion of postal services" - supposedly, the largest postal services have merged and promotion has begun in United States, Europe, Asia and other, unspecified countries. This "promotion" has a budget of two million euros, which is to be distributed between different counties and randomly selected users. After a button is clicked, which determines the prize sum, users are presented with the figure and urged to click "Go to payment". This web page informs users that, to transfer the prize, it is necessary to pay a 'confirmation fee' in order to verify payment details. This fee is twenty-five euros and, once paid, users are assured that it will be returned within twelve hours. It is claimed that, with this payment, the user's identity will be confirmed and stored for the purpose of future transfers. Additionally, whether the bank account card supports euros or not is irrelevant, as any currency will be automatically converted (and this process is allegedly free). This procedure is stated to be mandatory for all participants. If users are tricked into complying to these conditions, they are redirected to a different website from where the transaction (the "confirmation payment") can be made. After this fee is paid, however, users do not receive the promised prize. They are scammed: lose their money and receive nothing in return. "International promotion of postal services" and other, similar prize announcements (which seem too good to be true) are scams. Trusting them is a certain way to financial loss and infringement of personal privacy.
PUAs are one of the primary causes of access to deceptive websites. These rogue applications can force-open sale-oriented, untrustworthy, compromised, deceptive/scam and even malicious web pages. Some of these apps can run intrusive advertisement campaigns. I.e. deliver various undesirable and harmful ads. The delivered ads are not only responsible for diminished browsing experience, but they can also cause redirects to dangerous sites and stealthily download/install content (e.g. PUAs). Other unwanted applications can hijack browsers (make unauthorized changes to settings) and promote fake search engines. Commonly, PUAs have data tracking abilities. They record users' browsing history (URLs visited, search queries typed, etc.) and gather personal information (IP addresses, geolocations and other details). Therefore, PUAs can lead to browser/system infiltration and infections, financial loss, serious privacy issues, and even identity theft. To protect your devices and privacy, remove all dubious apps and browser extensions/plug-ins immediately.
|Name||possible malware infections|
|Threat Type||Phishing, Scam, Social Engineering, Fraud.|
|Fake Claim||Scam claims users have won an award, due to their email inbox being randomly chosen.|
|Detection Names||Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal).|
|Serving IP Address||188.8.131.52|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
"Like Of The Year", "You Are Our Winner Today!", "Attention Your Computer Has Been Infected", and Adobe Flash Player Update are just some examples of other scams amongst thousands present on the internet. Typical scam methods include social engineering and scare tactics. For example, users might be congratulated for winning a prize, receive 'incredible' offers, or be warned of threats/issues present on the system. Note that the latter is impossible, as no website can detect problems within devices. The only purpose of deceptive/scam sites is to generate revenue for their developers. This can be done various ways, such as by tricking users into making monetary transactions, or downloading, installing, or purchasing untrustworthy software or updaters, and other means. You are expressly advised against trusting these web pages or following their recommendations.
How did potentially unwanted applications install on my computer?
PUAs are primarily spread through download/installation set-ups of other software. This deceptive marketing technique of packing regular programs with unwanted or malicious content is called "bundling". Rushing download/install processes (e.g. skipping steps and sections, etc.) increases the risk of potential system infiltration and infections. Some PUAs have "official" download web pages. When clicked, intrusive ads can execute scripts designed to download/install PUAs, without users' permission.
How to avoid installation of potentially unwanted applications
Users should research content, prior to downloading/installing. Use only official and verified download sources. Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.), free file-hosting websites and other third party downloaders are untrustworthy and should be avoided. Treat download/Installation processes with caution. Read the terms, study all available options, use the "Custom/Advanced" settings, and opt-out of supplementary apps, tools, functions, etc. Intrusive ads usually seem normal and innocuous, however, they can redirect to rogue pages (e.g. gambling, pornography, adult-dating and others). If you encounter ads/redirects of this kind, inspect the device and immediately remove all suspicious applications and/or browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Text initially presented in the "International promotion of postal services" scam:
International promotion of postal services
Get up to 20,000 euro!
devoting just 5 minutes to our questions!
Company Control Service, together with the international share of postal services, conducts an annual share "Happy e-mail"
If you are on this page, then your email inbox was chosen among several hundred lucky people who had a chance to win a cash prize.
The amount of your winnings can be from 10 to 20,000 euro
Before determining the amount of your winnings, you need to answer a few questions. To get started, click on the button below.
Appearance of "International promotion of postal services" scam (GIF):
Screenshots of "International promotion of postal services" scam online chat:
Text presented in this chat:
My name is Sofia, I am a stock manager "Golden Email". Thank you for answering our questions. Tell me are you ready right now to find out the amount of your winnings and go on to pay it to your account or bank card?
I'll tell you a little about the action. Most recently, the largest postal services have merged and started the introduction of this promotion in the United States, Europe, Asia and other countries. The budget of this promotion is 2,000,000 euro, these funds will be distributed between different countries, completely different users, whose mailing address will randomly be included in the lists of participants.
I am sincerely happy for you, and congratulations on participating in our action!
Screenshot of page displayed after the chat:
Text displayed in this page:
International promotion of postal services
Your payout is:
The amount of your winnings was: 12 628 евро
Go to payment
Screenshot of page displayed after the "Go to payment" button is pressed:
Text presented in this page:
International promotion of postal services
Your payout is:
To transfer the winnings to your account, you need to make a payment confirming your payment details. The money transfer system will remove a small amount of € 25 from your card/e-wallet. With this payment, your identity will be confirmed, and your card/e-wallet will be saved for future transfers. The withdrawn amount will be automatically returned to your card/e-wallet within 12 hours.
If your account does not support euro. Then the amount of your fee will be automatically converted into the currency of your account.
Conversion in the transaction process is free.
The cost of the confirmation payment will be - € 25
This procedure is obligatory in our system and all participants pass it.
Pay confirming payment and withdraw funds
Screenshot of website for paying the fake "confirmation payment":
Text presented in this page:
To pay: 25.00 EUR
We only accept payments with 3D Secure!
We are processing only Mastercard.
Go to pay
Second step of the transaction:
Text presented in this page:
Enter payment card information
Card verification code
3 digits on the back of the card
Support for buyers
Payments protected by PCI DSS 3.2
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "International promotion of postal services"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the possible malware infections, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the possible malware infections, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with possible malware infections removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the possible malware infections, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove possible malware infections from your computer, please ask for assistance in our malware support forum.
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too good to be true