How to remove Velar ransomware from the operating system

Also Known As: Velar virus
Distribution: Low
Damage level: Severe

Velar ransomware removal instructions

What is Velar?

Discovered by S!Ri, Velar is malicious software categorized as ransomware. It is designed to encrypt data and demand payment for decryption. When this ransomware encrypts, all affected files are appended with the ".Velar" extension. Therefore, following encryption, a file such as "1.jpg" would appear as "1.jpg.Velar", and so on. A ransom message ("readme.txt") is then dropped onto the victim's desktop.

The message in the "readme.txt" file informs victims that a large proportion of the data on their systems has been encrypted using strong cryptographic algorithms. The only method to recover the data is with the legitimate decryption program. To obtain this, users are instructed to contact the cyber criminals behind Velar malware, via email. The subject/title of victims' messages must contain the IDs assigned to them. Unfortunately, in many cases of ransomware infections, decryption is impossible without the involvement of the criminals responsible, unless the malicious software has bugs/flaws or is still in development. Whatever the case, you are strongly advised against communicating with and/or paying cyber criminals. Despite meeting the ransom demands, victims do not receive the promised decryption tools/software. Therefore, their files remain encrypted and beyond repair, and users experience significant financial loss. Removing Velar ransomware from the operating system will prevent it from further data encryption, however, removal will not restore already compromised files. The only viable solution is to recover files from a backup, if one was created prior to the infection and was stored separately (so as not to have been affected by Velar).

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

Velar decrypt instructions (readme.txt)

GateLXTongda2000 and DECP are some examples of other ransomware infections. Malicious programs within this category operate by encrypting files on infected systems and demanding ransom payments for decryption tools/software. There are two main differences: the cryptographic algorithm (symmetric or asymmetric) they use and the ransom size. The ransoms range between three and four digit sums (in USD). Digital currencies (primarily, cryptocurrencies) are typically used for these payments, since these transactions are difficult/impossible to trace. To protect data integrity, you are advised to keep backups on remote severs and/or unplugged storage devices, preferably, in several different locations.

How did ransomware infect my computer?

The most common ransomware and other malware proliferation methods are via Trojans, spam campaigns, software "cracking" (activation) tools, fake updates and untrusted download channels. Trojans are a type of malware capable of causing chain infections (i.e., they download/install additional malicious programs). The term "spam campaign" defines large scale operations, during which thousands of deceptive/scam emails are sent. This mail has infectious files attached or has download links of malicious content. Infectious files can be in various formats such as archive (ZIP, RAR) and executable (.exe, .run) files, PDF and Microsoft Office documents, JavaScript, etc. When these files are executed, run or otherwise opened, the infection process is triggered. Rather than activating licensed products, "cracking" tools can download/install malicious software. Rogue updaters infect systems by exploiting weaknesses of outdated products and/or simply by installing malware rather than the promised updates. Malicious content is often downloaded unintentionally from untrusted download sources such as unofficial and free file-hosting websites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders.

Threat Summary:
Name Velar virus
Threat Type Ransomware, Crypto Virus, Files locker.
Encrypted Files Extension .Velar
Ransom Demand Message readme.txt
Cyber Criminal Contact and
Detection Names Avast (Win32:Malware-gen), BitDefender (Gen:Heur.Ransom.REntS.Gen.1), ESET-NOD32 (A Variant Of Win32/Filecoder.NSF), Kaspersky (Trojan.Win32.DelShad.cvf), Full List Of Detections (VirusTotal)
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing Trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

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How to protect yourself from ransomware infections

You are advised against opening suspicious or irrelevant emails, especially those received from unknown/suspect senders. Any attachments or links present in this mail must never be opened, as doing so can result in high-risk infection. Use only official and verified download channels. All products should be activated and updated with tools/functions provided by legitimate developers. Do not use illegal activation tools ("cracks") or third party updaters, since they are often used to proliferate malware. To ensure device and user safety, it is paramount to have a reputable anti-virus/anti-spyware suite installed and kept up to date. Use this software to perform regular system scans and for the removal of detected/potential threats. If your computer is already infected with Velar, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.

Text presented in Velar ransomware text file ("readme.txt"):

Unfortunately a malware has infected your computer and a large number of your files has been encrypted using a hybrid encryption scheme!
Contact us:
In subject: ID-bca247a321
There is no possibility to decrypt these files without a special decrypt program!

Screenshot of files encrypted by Velar (".Velar" extension):

Files encrypted by Velar ransomware (.Velar extension)

Velar ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the Velar virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Velar ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Velar ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Velar are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by Velar, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Velar ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove Velar ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Velar virus QR code
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