How to remove Velar ransomware from the operating system?

Also Known As: Velar virus
Distribution: Low
Damage level: Severe

Velar ransomware removal instructions

What is Velar?

Velar is a piece of malicious software, categorized as ransomware. Credit for its discovery belongs to S!Ri. It is designed to encrypt data and demand payment for the decryption. As this ransomware encrypts, all affected files are appended with the ".Velar" extension. Therefore, following encryption, a file like "1.jpg" would appear as "1.jpg.Velar", and so on. Afterwards, a ransom note - "readme.txt" is dropped onto the victim's desktop.

The message in the "readme.txt" informs victims that a large portion of the data on their systems has been encrypted, using strong cryptographic algorithms. The only method of recovering the data is with the appropriate decryption program. To get it, users are instructed to contact the cyber criminals' behind Velar malware, via email. The subject/title of victims' letters must contain the ID assigned to them. Unfortunately, in many cases of ransomware infections, without the involvement of the criminals responsible - decryption is impossible. It might be, if the malicious software has bugs (flaws) and/or is still in development. Whatever the case, it is strongly advised against communicating with and/or paying cyber criminals. Since often, despite meeting the ransom demands - victims do not receive the promised decryption tools/software. Therefore, their files remain encrypted and beyond repair, and users experience significant financial losses. Removing Velar ransomware from the operating system will prevent it from further encrypting data. However, removal will not restore already compromised files. The sole viable solution is recovering them from a backup. Provided, if one was created prior to the infection and was stored separately (so as not to have been affected by Velar).

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

Velar decrypt instructions (readme.txt)

GateLXTongda2000 and DECP are a few examples of other ransomware. Malicious programs within this category operate by encrypting files on infected systems and demanding a ransom to be paid for the decryption tools/software. There are two main differences in-between: the cryptographic algorithm (symmetric or asymmetric) they use and the demanded payment size. The ransoms range between three and four digit sums (in USD). Digital currencies (primarily, cryptocurrencies) are typically used for these payments, due to transactions of them being difficult/impossible to trace. To protect data integrity, it is recommended to keep backups in remote severs and/or unplugged storage devices. Preferably, in several different locations.

How did ransomware infect my computer?

The most common ransomware and other malware proliferation methods are via trojans, spam campaigns, software "cracking" (activation) tools, fake updates and untrustworthy download channels. Trojans are a type of malware, capable of causing chain infections (i.e. download/install additional malicious programs). The term "spam campaign" defines large scale operations, during which thousands of deceptive/scam emails are sent. This mail has infectious files attached to it and/or has download links of malicious content. Virulent files can be in various formats, such as: archive (ZIP, RAR) and executable (.exe, .run) files, PDF and Microsoft Office documents, JavaScript, etc. When these files are executed, run or otherwise opened - it triggers the infection process. Rather than activate licensed product, "cracking" tools can download/install malicious software. Illegitimate updaters infect systems by exploiting weaknesses of outdated products and/or by simply installing malware instead of the promised updates. Malicious content can be unintentionally downloaded from untrustworthy download sources, e.g. unofficial and free file-hosting websites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders.

Threat Summary:
Name Velar virus
Threat Type Ransomware, Crypto Virus, Files locker
Encrypted Files Extension .Velar
Ransom Demanding Message readme.txt
Cyber Criminal Contact lanthanumRosaKiddgentile@cock.li and affrontUmerSummers@tutanota.com
Detection Names Avast (Win32:Malware-gen), BitDefender (Gen:Heur.Ransom.REntS.Gen.1), ESET-NOD32 (A Variant Of Win32/Filecoder.NSF), Kaspersky (Trojan.Win32.DelShad.cvf), Full List Of Detections (VirusTotal)
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.
Removal

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How to protect yourself from ransomware infections?

It is recommended not to open suspicious and/or irrelevant emails, especially ones received from unknown/suspect senders. Any attachments or links present in this mail - must never be opened, as doing so can result in a high-risk infection. Only official and verified download channels should be used. Additionally, all products should always be activated and updated with tools/functions, provided by legitimate developers. It is ill-advised to use illegal activation tools ("cracks") and third party updaters, since they are often used to proliferate malware. To ensure device and user safety, it is paramount to have a dependable anti-virus/anti-spyware installed and kept up-to-date. Furthermore, this software is to be used to perform regular system scans and to remove detected/potential threats. If your computer is already infected with Velar, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.

Text presented in Velar ransomware's text file ("readme.txt"):

Hello
Unfortunately a malware has infected your computer and a large number of your files has been encrypted using a hybrid encryption scheme!
Contact us:
1. lanthanumRosaKiddgentile@cock.li
2. affrontUmerSummers@tutanota.com
In subject: ID-bca247a321
There is no possibility to decrypt these files without a special decrypt program!

Screenshot of files encrypted by Velar (".Velar" extension):

Files encrypted by Velar ransomware (.Velar extension)

Velar ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the Velar virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Velar ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Velar ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Velar are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by Velar, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Velar ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove Velar ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Velar virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Velar virus on your mobile device.
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