Uninstall apps that change browser's settings to protectionapps.live

Also Known As: protectionapps.live browser hijacker
Distribution: Moderate
Damage level: Medium

Protectionapps.live redirect removal instructions

What is protectionapps.live?

The protectionapps.live is an address of a fake search engine, it appears in browser's settings when it is hijacked by some browser hijacker. Apps of this type often are designed not only to change settings but also to gather information related to user's browsing activities. Browser hijackers are categorized as potentially unwanted applications (PUAs), it is because most of the times users download and install them unknowingly.

protectionapps.live browser hijacker

Typically, browser hijackers promote fake search engines by changing settings such as address of a default search engine, homepage and new tab. In this case installed browser hijacker changes those settings to protectionapps.live. Simply said, apps of this type are designed to force users to visit a certain address when they open a browser, new tab and/or search the web by entering search queries into URL bar. Most fake search engines do not generate unique, individual results, they display results generated by some other, often legitimate search engine instead. Protectionapps.live is designed to display results generated by Yahoo (it redirects users to search.yahoo.com). Typically, addresses assigned by browser hijackers can be removed from browser's setting only when these apps are no longer installed. Furthermore, apps of this type often are designed to collect various browsing data and/or other information as well. Usually they collect IP addresses, geolocations, addresses of visited websites, entered search queries, and/or other browsing data. Although, there are browser hijackers are capable of accessing sensitive details. It is not safe to have apps of this type installed because information that was collected by them may be sold to third parties (potentially cyber criminals) or misused to generate revenue in other ways. This could lead to problems related to browsing safety, online privacy, or even identity theft. For these reasons it is recommended not to download and installed any browser hijackers.

Threat Summary:
Name protectionapps.live browser hijacker
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab
Supposed Functionality This fake search engine supposed to generate unique results
Affected Browser Settings Homepage, new tab URL, default search engine
Serving IP Address 96.45.83.113
Symptoms Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

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There is a great number of PUAs that are classified as browser hijackers, some examples are My Horoscope Tab, Maps N' Direction Hub and Manuals Directory Search. In most cases these apps generate revenue for developers by promoting fake search engines and collecting various data. More often than not they do not improve browsing experience, deliver any features or other value. Simply said, browser hijackers tend to be useless and can be the culprit behind a variety of problems.

How did protectionapps.live install on my computer?

In some cases users download, install PUAs through deceptive ads that they click, to be more precise, through ads that are designed to execute certain scripts. However, in most cases it happens when developers distribute PUAs by using a deceptive marketing method called "bundling". When they distribute such apps by including them in download and/or installation setups of other programs as additional offers. Users download and/or install those apps when they complete downloads and/or installations of other programs without checking setup's settings like "Custom", "Advanced". As a rule, offers to download and/or install included apps can be declined through those settings.

How to avoid installation of potentially unwanted applications?

Software should not be downloaded (and installed) through third party downloaders, installers, eMule, torrent clients (and other Peer-to-Peer networks), unofficial websites, and so on. The safest way to download files and programs is to use official websites and direct links for that. Furthermore, download and/or installation setups that contain "Custom", "Advanced" and other similar settings should be always checked for offers to download or install unwanted software. Ads that appear on shady pages tend to open untrustworthy pages or even cause downloads, installations of unwanted applications. Therefore, those ads should not be clicked. Also, there should not be any suspicious, unknown or unwanted extensions, plug-ins or add-ons installed on a browser and/or programs of this kind installed on a computer. If your computer is already infected with browser hijackers, we recommend running a scan with Malwarebytes for Windows to automatically eliminate it.

Protectionapps.live redirects to search.yahoo.com (GIF):

protectionapps.live redirects to search.yahoo.com

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Quick menu:

protectionapps.live redirect removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

protectionapps.live browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications (which cause browser redirects to the protectionapps.live website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

protectionapps.live redirect removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing protectionapps.live related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Removing protectionapps.live from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://protectionapps.live and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing protectionapps.live from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "protectionapps.live".

Optional method:

If you continue to have problems with removal of the protectionapps.live browser hijacker, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing protectionapps.live related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Change your homepage:

Removing protectionapps.live from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, look for a browser hijacker URL (hxxp://www.protectionapps.live) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing protectionapps.live from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "protectionapps.live" when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the protectionapps.live browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing protectionapps.live related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove all recently installed browser plug-ins.

Change your homepage:

Removing protectionapps.live from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window remove hxxp://protectionapps.live and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing protectionapps.live from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with protectionapps.live browser hijacker removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the protectionapps.live browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

Removal assistance:
If you are experiencing problems while trying to remove protectionapps.live browser hijacker from your Internet browsers, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on protectionapps.live browser hijacker or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
protectionapps.live browser hijacker QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of protectionapps.live browser hijacker on your mobile device.
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