How to remove Vfcfocxph ransomware from your operating system?

Also Known As: Vfcfocxph virus
Distribution: Low
Damage level: Severe

Vfcfocxp ransomware removal instructions

What is Vfcfocxp?

Vfcfocxph is the name of a malicious program that is part of the Snatch ransomware family. This malware's discovery is credited to GrujaRS. Vfcfocxp ransomware operates by encrypting data and demanding payment for the decryption. During the encryption process, all compromised files are appended with the ".vfcfocxph extension. For example, a file originally named something like "1.jpg" would appear as "1.jpg.vfcfocxph" - following encryption. Once this process is complete, a ransom note - "HOW TO RESTORE YOUR FILES.TXT" - is dropped into every affected folder.

The text presented in the "HOW TO RESTORE YOUR FILES.TXT" informs victims that their data has been encrypted and only the cyber criminals behind the attack can restore it. Users are instructed to write to the provided email addresses. The letters must contain the extension added to the encrypted files - as the header/title. The criminals will respond within 24 hours. Should no reply arrive within a day, victims are told to check their "Junk/Spam" email folders, resend the letters and/or do so from a different email service provider (the note recommends ProtonMail). As proof that recovery is possible, users can attach up to three encrypted files to their emails. The files will be decrypted free of charge, if the files are less than 1 Mb and are not databases, Excel sheets or backups. The message warns that renaming or otherwise modifying the compromised files - may damage them and render decryption impossible. The note ends with a warning, stating that if contact with the cyber criminals is not established within 48 hours - users will experience permanent data loss. In many cases of ransomware infections, decryption is impossible without interference of the individuals responsible. It might be, if the malicious program is still in development and/or has bugs (flaws). Regardless of the circumstances, it is expressly advised against communicating with and/or meeting the demands of criminals. Since, often despite paying - victims do not receive the promised decryption tools/software. Hence, they experience financial loss and their data remains worthless. Removing Vfcfocxp ransomware from the operating system will prevent it from further encryptions. Unfortunately, removal will not restore already encrypted files. The sole solution is recovering them from a backup, if one was created before the infection and was stored in a separate location.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

Vfcfocxp decrypt instructions (HOW TO RESTORE YOUR FILES.TXT)

UnicornpayBCovidWorldCry and Covm are a few examples of other ransomware-type programs. They are designed to encrypt data and demand ransoms for the decryption tools. There are two main differences between them: the cryptographic algorithms they use (symmetric or asymmetric) and size of the demanded payment. The latter range from three to four digit sums (in USD). Digital currencies (primarily, cryptocurrencies) are used for the ransoms, due to transactions of such being difficult/impossible to trace. To avoid data loss, it is advised to keep backups in remote servers and/or unplugged storage devices (preferably, in multiple different locations).

How did ransomware infect my computer?

Ransomware and other malware are commonly distributed through spam campaigns, trojans, illegal activation ("cracking") tools, illegitimate updates and dubious download channels. The term "spam campaign" defines a large scale operation, during which thousands of deceptive/scam emails are sent. They have infectious files attached to them or contain download links of malicious content. Virulent files come in variety of formats (e.g. archives, executables, PDF and Microsoft Office documents, JavaScript, etc.) and when they are opened - it triggers the infection process (i.e. download/installation of malware). Trojans are malicious programs, some types of which are capable of causing chain infections. Rather than activate licensed product, illegal activation tools ("cracks") can download/install malware. Fake updaters infect systems by exploiting weaknesses of outdated products and/or install malicious software, instead of the updates. Malware (disguised as and/or bundled with ordinary content) can be inadvertently downloaded from untrustworthy sources (e.g. unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders).

Threat Summary:
Name Vfcfocxph virus
Threat Type Ransomware, Crypto Virus, Files locker
Encrypted Files Extension .vfcfocxph
Ransom Demanding Message HOW TO RESTORE YOUR FILES.TXT
Cyber Criminal Contact l.archibald.68@chewiemail.com and daniel_arnold_61@powdermail.com
Detection Names Avast (Win64:RansomX-gen [Ransom]), BitDefender (Gen:Variant.Ransom.Snatch.1), ESET-NOD32 (A Variant Of Win64/Filecoder.BL), Kaspersky (HEUR:Trojan-Ransom.Win32.Gen.vho), Full List Of Detections (VirusTotal)
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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How to protect yourself from ransomware infections?

It is recommended not to open suspect and/or irrelevant emails, especially any attachments or links present in them - due to risk of potential system infections. All downloads must be done from official and trustworthy channels. It is advised to always activate and update products with tools/functions provided by legitimate developers. Illegal activation ("cracking") tools and third party updaters must not be used, as they are commonly employed in malware proliferation. It is paramount to have a reputable anti-virus/anti-spyware suite installed and kept up-to-date. Furthermore, this software is to be used for regular system scans and to remove detected threats and issues. If your computer is already infected with Vfcfocxp, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.

Text presented in Vfcfocxp ransomware's text file ("HOW TO RESTORE YOUR FILES.TXT"):

Hello! All your files are encrypted and only I can decrypt them.
Contact me:

 

l.archibald.68@chewiemail.com
daniel_arnold_61@powdermail.com

 

Write me if you want to return your files - I can do it very quickly!
The header of letter must contain extension of encrypted files.
I'm always reply within 24 hours. If not - check spam folder, resend your letter or try send letter from another email service (like protonmail.com).

 

Attention!!!
Do not rename or edit encrypted files: you may have permanent data loss.

 

To prove that I can recover your files, I am ready to decrypt any three files (less than 1Mb) for free (except databases, Excel and backups)

 

HURRY UP!
! ! ! If you do not email me in the next 48 hours then your data may be lost permanently ! ! !

Screenshot of files encrypted by Vfcfocxp (".vfcfocxph" extension):

Files encrypted by Vfcfocxp ransomware (.vfcfocxph extension)

Vfcfocxp ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the Vfcfocxp virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Vfcfocxp ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Vfcfocxp ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Vfcfocxp are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by Vfcfocxp, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Vfcfocxp ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove Vfcfocxp ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Vfcfocxph virus QR code
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