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How to remove RequestTop adware

Also Known As: Ads by RequestTop
Type: Mac Virus
Damage level: Medium

What is RequestTop?

RequestTop is an adware-type application that has browser hijacker characteristics. It operates by delivering intrusive advertisement campaigns, making modifications to browsers, and promoting fake search engines. RequestTop promotes Safe Finder (via akamaihd.net) in this manner.

Additionally, most apps of this kind possess data tracking capabilities, which are used to track users' browsing habits. It is highly likely that RequestTop has this functionality as well. Due to the dubious tactics used to spread RequestTop, it is classified as a Potentially Unwanted Application (PUA).

RequestTop adware

Software classified as adware operates by enabling the placement of pop-ups, banners, coupons, surveys and other intrusive advertisements, typically on any visited website. These ads significantly diminish the browsing experience, as they limit browsing speed and website visibility (they overlay page content).

When clicked, they can cause redirects to various untrusted/malicious web pages and some can even stealthily install rogue software (e.g. PUAs). Browser hijackers assign the addresses of bogus search engines as the homepage, default search engine and new tab/window URLs.

Therefore, new browser tabs/windows opened and each search query typed into the URL bar will redirect to the address of the fake search engine. RequestTop promotes Safe Finder through akamaihd.net in this manner.

These bogus search engines are typically unable to provide unique results, and so they redirect to (or cause redirection chains ending with) Google, Yahoo, Bing and other genuine search engines.

Furthermore, recovering an affected browser is impossible without removing the browser hijacker, since they can restrict/deny access to the settings and/or reset any permitted changes made. Most adware infections and browser hijackers can track data.

They can monitor browsing activity (URLs visited, pages viewed, search queries, etc.) and gather personal information extracted from it (IP addresses, geolocations and other details). This sensitive information is often shared with and/or sold to third parties (potentially, cyber criminals).

Therefore, the presence of unwanted software on devices can lead to system infections, financial loss, serious privacy issues and even identity theft. To ensure device integrity and user safety, remove all suspect applications and browser extensions/plug-ins without delay.

Threat Summary:
Name Ads by RequestTop
Threat Type Adware, Mac malware, Mac virus.
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

OdysseusLookupSearchRange and BasicDesktop are some examples of other adware-type applications. They may seem legitimate and harmless, and users are often tempted into download/installation with a wide variety of "useful" functionalities. Despite how good these features may sound, they are usually nonoperational.

In fact, this applies to most PUAs. These unwanted applications have just one purpose: to generate revenue for the developers. Rather than delivering any real value, PUAs run intrusive ad campaigns, force-open dubious and malicious sites, hijack browsers and collect private data.

How did RequestTop install on my computer?

PUAs are often downloaded/installed with other products. This deceptive marketing technique of packing regular software with unwanted or malicious additions is called "bundling". Rushing download/installation processes (e.g. ignoring terms, skipping steps and sections, etc.) increases the risk of inadvertently allowing bundled content into the device.

Some PUAs have "official" download web pages. Intrusive ads also proliferate these applications. Once clicked, they can execute scripts to download/install PUAs without users' consent.

How to avoid installation of potentially unwanted applications

You are advised to research all software before download/installation. Use only official and verified download channels. Untrusted sources such as unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders commonly offer deceptive and bundled content, and should therefore be avoided.

When downloading/installing, it is important to read the terms, explore all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features, etc. Intrusive ads usually seem normal, however, they can redirect to highly dubious sites (e.g. pornography, gambling, adult-dating, and so on).

If you experience these advertisements/redirects, inspect the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with RequestTop, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once RequestTop installation is complete:

pop-up displayed once RequestTop installation is done

RequestTop redirecting users to Safe Finder website via akamaihd.net:

RequestTop redirecting users to Safe Finder website via akamaihd.net

RequestTop adware installation folder:

RequestTop adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove RequestTop adware using Combo Cleaner:

RequestTop adware removal:

Remove RequestTop-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by RequestTop QR code
Scan this QR code to have an easy access removal guide of Ads by RequestTop on your mobile device.
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