How to remove RequestTop adware?

Also Known As: Ads by RequestTop
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove RequestTop adware from Mac?

What is RequestTop?

RequestTop is an adware-type application that has browser hijacker traits. It operates by delivering intrusive advertisement campaigns, making modifications to browsers and promoting fake search engines. RequestTop promotes (via akamaihd.net) Safe Finder. Additionally, most apps of this kind also possess data tracking abilities, which are used to track users' browsing habits. It is highly likely that RequestTop has such functionality as well. Due to the questionable distribution tactics of RequestTop, it is deemed to be a PUA (Potentially Unwanted Application).

RequestTop adware

Software classified as adware operates by enabling the placement of pop-ups, banners, coupons, surveys and other intrusive advertisements - typically, on any visited website. These ads seriously diminish the browsing activity, as they limit the browsing speed and site visibility (overlay page content). Upon being clicked, they can cause redirects to various untrustworthy/malicious webpages and some can even stealthily install software (e.g. PUAs). Browser hijackers assign the addresses of illegitimate web searchers as browsers' homepage, default search engine and new tab/window URLs. Hence, new browser tabs/windows opened and every single search query typed into the URL bar - redirect to the address of the fake search engine. RequestTop promotes to Safe Finder through akamaihd.net in this manner. These illegitimate web searchers are typically unable to provide search results, so they redirect to (or cause redirection chains ending with) Google, Yahoo, Bing and other genuine search engines. Furthermore, recovering an affected browser is impossible without removing the browser hijacker, since they can restrict/deny access to the settings and/or reset any permitted changes made. Most adwares and browser hijackers can track data. They can monitor browsing activity (URLs visited, pages viewed, search queries, etc.) and gather personal information extracted from it (IP addresses, geolocations and other details). This sensitive information is often shared with and/or sold to third parties (potentially, cyber criminals). Therefore, presence of unwanted software on devices can lead to systems infections, financial losses, severe privacy issues and even identity theft. To ensure device integrity and user safety, all suspect applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name Ads by RequestTop
Threat Type Adware, Mac malware, Mac virus
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

OdysseusLookupSearchRange and BasicDesktop are a few examples of other adware-type applications. They appear legitimate and harmless, users are tempted into download/installation with a wide variety of "useful" functionalities. However, despite how good these features may sound - they are usually nonoperational. In fact, this applies to practically all PUAs. Unwanted applications have but one goal - to generate revenue for the developers. Therefore, instead of delivering on any promises, PUAs run intrusive ad campaigns, force-open unreliable and malicious sites, hijack browsers and collect private data.

How did RequestTop install on my computer?

PUAs can be downloaded/installed together with other products. This false marketing technique of packing regular software with unwanted or malicious additions - is called "bundling". Rushed download/installation processes (e.g. ignored terms, skipped steps and sections, etc.) - increase the risk of inadvertently allowing bundled content into the device. Some PUAs have "official" download webpages. Intrusive ads proliferate these applications. Once clicked on, they can execute scripts to download/install PUAs without user consent.

How to avoid installation of potentially unwanted applications?

It is recommended to research software before download/installation. Only official and verified download channels must be used. Untrustworthy sources, like: unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders - commonly offer deceptive and/or bundled content; therefore, they are advised against use. When downloading/installing, it is important to read terms, explore all possible options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, features, etc. Intrusive adverts usually look ordinary, however they redirect to highly questionable sites (e.g. pornography, gambling, adult-dating, and so on). Should users experience such advertisements/redirects, they are to inspect the system and immediately remove all suspicious applications and/or browser extensions/plug-ins from it. If your computer is already infected with RequestTop, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once RequestTop installation is over:

pop-up displayed once RequestTop installation is done

RequestTop redirecting users to Safe Finder website via akamaihd.net:

RequestTop redirecting users to Safe Finder website via akamaihd.net

RequestTop adware's installation folder:

RequestTop adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

RequestTop adware removal:

Remove RequestTop-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by requesttop related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by RequestTop removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by requesttop related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by requesttop related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by requesttop related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by RequestTop QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by RequestTop on your mobile device.
We Recommend:

Get rid of Mac malware infections today:

▼ REMOVE IT NOW
Download Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.