How to remove MySearch Search unwanted app?

Also Known As: mysearch-app.xyz redirect
Distribution: Low
Damage level: Medium

MySearch Search browser hijacker removal instructions

What is MySearch Search?

MySearch Search is a browser hijacker which is designed to promote a fake search engine - change certain browser's settings to mysearch-app.xyz. Although, it is advertised as an app which supposed to improve browsing experience. Quite often browser hijackers are designed not only to modify settings but to collect various data as well. More often than not users download and install such apps inadvertently, for this reason they are categorized as potentially unwanted applications (PUAs).

mysearch-app.xyz redirects to bing.com

MySearch Search is designed to set mysearch-app.xyz as an address of a homepage, new tab and default search engine. It means that users who have MySearch Search installed on a browser are forced to visit mysearch-app.xyz every time they open a browser, new tab and enter search queries into URL. If used to search the web, mysearch-app.xyz displays results generated by Bing/redirects users to bing.com. It is possible to modify the aforementioned settings (change mysearch-app.xyz to a preferred address) only when MySearch Search browser hijacker is no longer installed. It is because most apps of this type are designed to reassign their settings after every attempt to modify them. Additionally, apps of this type often are designed operate as information tracking tools: they collect browsing data like IP addresses, entered search queries, addresses of visited pages, geolocations, and/or other details. However, in some cases browser hijackers can access sensitive details as well. The problem with it is that gathered information could be sold to third parties (potentially cyber criminals) or misused to generate revenue in other ways. Installed bowser hijackers can cause problems related to browsing safety, online privacy or even identity theft. Therefore, it recommended not to trust apps of this type and remove any installed ones right away.

Threat Summary:
Name MySearch Search
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab
Browser Extension(s) MySearch Search
Supposed Functionality This browser hijacker supposed to improve web browsing experience
Promoted URL mysearch-app.xyz
Serving IP Address (mysearch-app.xyz) 104.24.118.218
Affected Browser Settings Homepage, new tab URL, default search engine
Symptoms Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

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More examples of browser hijackers are SearchConverterHD, MyShortcutTab and Mountains. Typically, such apps supposed to include some features that would improve browsing experience, etc. Nevertheless, most of them are useless (do not operate as developers advertise them) and can cause certain issues.

How did MySearch Search install on my computer?

Typically, users download and/or install potentially unwanted apps unknowingly. It is common that apps of this kind are distributed through download and/or installation setups of other programs. To be more precise, by including them in setups as additional offers. As a rule, such offers are mentioned and can be declined in their settings like "Custom", "Advanced", etc. When users download and install programs without checking and changing the aforementioned settings, they allow for included PUAs to be downloaded or/and installed as well. This potentially unwanted software distribution method is known as "bundling". Sometimes unwanted downloads, installations can be caused by clicking deceptive advertisements that are designed to execute certain scripts.

How to avoid installation of potentially unwanted applications?

It is recommended not to use third party downloaders, installers, torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages and other channels, sources as tools to download or install files or programs. It should be done by using only official pages and direct links. Also, it is important to check download and/or installation setups for offers to download and/or install additionally included apps and decline them. As mentioned in the previous paragraph, those offers can be found in "Advanced", "Custom" and other similar settings of setups. Furthermore, it is not safe to click intrusive ads that appear on questionable websites. When clicked, they can either open various untrustworthy websites or even cause download (and/or installation) of some unwanted software. If there are any suspicious, unwanted extensions, add-ons or plug-ins installed on a browser, then they should be removed from it as soon as possible. Programs of this kind that are installed on the operating system should be uninstalled too. If your computer is already infected with MySearch Search, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.

Website promoting MySearch Search:

mysearch search browser hijacker promoter

Another variant of a website promoting MySearch Search:

Website used to promote MySearch Search browser hijacker

Notification saying that MySearch Search can read and change certain data:

browser notifies that mysearch search can read and change data

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Quick menu:

MySearch Search browser hijacker removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

mysearch-app.xyz browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "MySearch Search"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications (which cause browser redirects to the mysearch-app.xyz website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

MySearch Search browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing mysearch-app.xyz related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Removing mysearch-app.xyz from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://mysearch-app.xyz and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing mysearch-app.xyz from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "MySearch Search".

Optional method:

If you continue to have problems with removal of the mysearch-app.xyz redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing mysearch-app.xyz related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "MySearch Search" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Removing mysearch-app.xyz from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "MySearch Search", look for a browser hijacker URL (hxxp://www.mysearch-app.xyz) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing mysearch-app.xyz from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "mysearch-app.xyz", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the mysearch-app.xyz redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing mysearch-app.xyz related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "MySearch Search", as well as all other recently installed browser plug-ins.

Change your homepage:

Removing mysearch-app.xyz from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window disable "MySearch Search", remove hxxp://mysearch-app.xyz and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing mysearch-app.xyz from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with mysearch-app.xyz redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the mysearch-app.xyz redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

Removal assistance:
If you are experiencing problems while trying to remove mysearch-app.xyz redirect from your Internet browsers, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
mysearch-app.xyz redirect QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of mysearch-app.xyz redirect on your mobile device.
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