MySearch Search browser hijacker removal instructions
What is MySearch Search?
MySearch Search is a browser hijacker which is designed to promote a fake search engine - change certain browser's settings to mysearch-app.xyz. Although, it is advertised as an app which supposed to improve browsing experience. Quite often browser hijackers are designed not only to modify settings but to collect various data as well. More often than not users download and install such apps inadvertently, for this reason they are categorized as potentially unwanted applications (PUAs).
MySearch Search is designed to set mysearch-app.xyz as an address of a homepage, new tab and default search engine. It means that users who have MySearch Search installed on a browser are forced to visit mysearch-app.xyz every time they open a browser, new tab and enter search queries into URL. If used to search the web, mysearch-app.xyz displays results generated by Bing/redirects users to bing.com. It is possible to modify the aforementioned settings (change mysearch-app.xyz to a preferred address) only when MySearch Search browser hijacker is no longer installed. It is because most apps of this type are designed to reassign their settings after every attempt to modify them. Additionally, apps of this type often are designed operate as information tracking tools: they collect browsing data like IP addresses, entered search queries, addresses of visited pages, geolocations, and/or other details. However, in some cases browser hijackers can access sensitive details as well. The problem with it is that gathered information could be sold to third parties (potentially cyber criminals) or misused to generate revenue in other ways. Installed bowser hijackers can cause problems related to browsing safety, online privacy or even identity theft. Therefore, it recommended not to trust apps of this type and remove any installed ones right away.
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Browser Extension(s)||MySearch Search|
|Supposed Functionality||This browser hijacker supposed to improve web browsing experience|
|Serving IP Address (mysearch-app.xyz)||220.127.116.11|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More examples of browser hijackers are SearchConverterHD, MyShortcutTab and Mountains. Typically, such apps supposed to include some features that would improve browsing experience, etc. Nevertheless, most of them are useless (do not operate as developers advertise them) and can cause certain issues.
How did MySearch Search install on my computer?
Typically, users download and/or install potentially unwanted apps unknowingly. It is common that apps of this kind are distributed through download and/or installation setups of other programs. To be more precise, by including them in setups as additional offers. As a rule, such offers are mentioned and can be declined in their settings like "Custom", "Advanced", etc. When users download and install programs without checking and changing the aforementioned settings, they allow for included PUAs to be downloaded or/and installed as well. This potentially unwanted software distribution method is known as "bundling". Sometimes unwanted downloads, installations can be caused by clicking deceptive advertisements that are designed to execute certain scripts.
How to avoid installation of potentially unwanted applications?
It is recommended not to use third party downloaders, installers, torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages and other channels, sources as tools to download or install files or programs. It should be done by using only official pages and direct links. Also, it is important to check download and/or installation setups for offers to download and/or install additionally included apps and decline them. As mentioned in the previous paragraph, those offers can be found in "Advanced", "Custom" and other similar settings of setups. Furthermore, it is not safe to click intrusive ads that appear on questionable websites. When clicked, they can either open various untrustworthy websites or even cause download (and/or installation) of some unwanted software. If there are any suspicious, unwanted extensions, add-ons or plug-ins installed on a browser, then they should be removed from it as soon as possible. Programs of this kind that are installed on the operating system should be uninstalled too. If your computer is already infected with MySearch Search, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Website promoting MySearch Search:
Another variant of a website promoting MySearch Search:
Notification saying that MySearch Search can read and change certain data:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is MySearch Search?
- STEP 1. Uninstall MySearch Search application using Control Panel.
- STEP 2. Remove mysearch-app.xyz redirect from Internet Explorer.
- STEP 3. Remove MySearch Search browser hijacker from Google Chrome.
- STEP 4. Remove mysearch-app.xyz homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove mysearch-app.xyz redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
MySearch Search browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "MySearch Search"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the mysearch-app.xyz website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
MySearch Search browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://mysearch-app.xyz and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "MySearch Search".
If you continue to have problems with removal of the mysearch-app.xyz redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "MySearch Search" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "MySearch Search", look for a browser hijacker URL (hxxp://www.mysearch-app.xyz) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "mysearch-app.xyz", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the mysearch-app.xyz redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "MySearch Search", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "MySearch Search", remove hxxp://mysearch-app.xyz and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with mysearch-app.xyz redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the mysearch-app.xyz redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove mysearch-app.xyz redirect from your Internet browsers, please ask for assistance in our malware support forum.
Post a comment:
If you have additional information on mysearch-app.xyz redirect or it's removal please share your knowledge in the comments section below.