Email Pro Hub browser hijacker removal instructions
What is Email Pro Hub?
Email Pro Hub hijacks a browser by changing its certain settings to hemailprohub.com - address of a fake search engine. Also, apps of this type often are designed to collect details related to user's browsing activities (browsing data). Quite often users download and install browser hijackers inadvertently, for this reason they are categorized as potentially unwanted applications (PUAs).
Hemailprohub.com is a fake search engine because it redirects users to bing.com. In other words, it displays results generated by Bing - a legitimate search engine. Email Pro Hub promotes this fake search engine by making its address as an address of a homepage, default search engine and new tab so that users would visit it when they open a browser, enter search queries into URL bar and open new tab. As a rule, browser hijackers are designed to keep their settings unchangeable as long as they are installed. Therefore, hemailprohub.com can be removed from browser settings only when Email Pro Hub is no longer installed on a browser. Since this app gets installed on the operating system too, it should be removed from it as well. Furthermore, it is common that browser hijackers are designed to generate revenue for their developers by collecting various data. For example, geolocations, entered search queries, addresses of visited websites, IP addresses, etc. However, in some cases they record personal, sensitive data too. Gathered information can be misused to generate revenue by selling it to third parties (potentially cyber criminals) or in some other ways. Users who have their browsers hijacked by PUAs like Email Pro Hub may become victims of identity theft, experience issues related to online privacy, browsing safety, and/or other issues. Therefore, if an app of this type is installed on a browser and/or computer, then it should be uninstalled from it as soon as possible.
|Name||Email Pro Hub|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Detection Names||Avast (Win32:Adware-gen [Adw]), AVG (Win32:Adware-gen [Adw]), ESET-NOD32 (A Variant Of Win32/WinWrapper.V Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:Downloader.Win32.WinWrapper.gen), Full List Of Detections (VirusTotal)|
|Browser Extension(s)||Email Pro Hub|
|Supposed Functionality||This app supposed to provide a quick access to an email provider|
|Serving IP Address (hemailprohub.com)||188.8.131.52|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
There are various browser hijackers, although, most of them are designed to change browser settings (promote some fake search engine) and can operate as information tracking tools. Typically, they are advertised as apps that supposed to provide quick links to popular websites, include various features, improve browsing experience and/or be useful in some other way. However, more often than not browser hijackers are worthless to their users and can be the culprit of various issues. More examples of apps like Email Pro Hub are Streaming Lab Tab, Now News Online and MyNewsFree.
How did Email Pro Hub install on my computer?
Very often users download and/or install PUAs together with other programs - when they are included in their download and/or installation setups as extra/additional offers. This potentially unwanted software distribution method is called "bundling". Unwanted downloads and/or installations happen when users download and/or install programs without checking settings that are available in their setups. In other words, when they do not decline offers to download and/or install additionally included apps. As a rule, such offers can be found and declined in "Advanced", "Custom", and other similar settings of setups. Also, in some cases unwanted downloads, installations can be caused by clicking deceptive advertisements. Although, only through ads that are designed to execute certain scripts.
How to avoid installation of potentially unwanted applications?
It is not safe to download software, files from unofficial websites, through torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, and so on. The same applies to installations via third party installers. Software and files should be downloaded only via direct links and from official pages. Furthermore, it is advised not to complete downloads and installations without checking "Custom", "Advanced" and other similar settings that are included in a setups of programs. Especially if those programs are free. The aforementioned settings often include offers to download and/or install unwanted apps. Since intrusive ads can cause unwanted downloads, installations - they should not be clicked as well. Another reason not to click them is that they often are designed to open unreliable pages. If there are any unwanted, suspicious extensions, add-ons, plug-ins installed on a browser, then it is recommended to remove them. The same should be done with programs of this kind that are installed on the operating system. If your computer is already infected with Email Pro Hub, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Email Pro Hub browser hijacker installer set-up:
Notification saying that Email Pro Hub can read and change certain data:
Website promoting Email Pro Hub browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Email Pro Hub?
- STEP 1. Uninstall Email Pro Hub application using Control Panel.
- STEP 2. Remove hemailprohub.com redirect from Internet Explorer.
- STEP 3. Remove Email Pro Hub browser hijacker from Google Chrome.
- STEP 4. Remove hemailprohub.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hemailprohub.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Email Pro Hub browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Email Pro Hub"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the hemailprohub.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Email Pro Hub browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hemailprohub.com (or hxxp://search.hemailprohub.com) and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Email Pro Hub".
If you continue to have problems with removal of the hemailprohub.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Email Pro Hub" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Email Pro Hub", look for a browser hijacker URL (hxxp://www.hemailprohub.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "hemailprohub.com", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the hemailprohub.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Email Pro Hub", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "Email Pro Hub", remove hxxp://hemailprohub.com (or hxxp://hp.hemailprohub.com) and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with hemailprohub.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the hemailprohub.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove hemailprohub.com redirect from your Internet browsers, please ask for assistance in our malware support forum.
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