How to remove the UpgradeCommand adware?

Also Known As: Ad by UpgradeCommand
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove UpgradeCommand from Mac?

What is UpgradeCommand?

UpgradeCommand is designed not only to serve ads (like most adware-type apps), but also to promote a fake search engine (its address). Therefore, UpgradeCommand functions both as adware and a browser hijacker. Also, it is likely that it is designed to gather information related to user's browsing habits and/or other data. It is common that users download and install apps like UpgradeCommand inadvertently, therefore, such apps are called potentially unwanted applications (PUAs).

UpgradeCommand adware

Usually the main purpose of adware-type apps is to serve advertisements (e.g., banners, pop-up ads, coupons, surveys). Quite often their ads are designed to promote dubious websites. In some cases they are designed to download and/or install PUAs by running certain scripts. Therefore, ads adware-type apps serve cannot be trusted/should not be clicked. It is known that UpgradeCommand is designed not only to serve ads but also to change certain browser's settings. It changes the address of a default search engine, homepage and/or new tab to an address of some fake search engine. Simply said, it is designed to force users to visit a certain address when they open a browser, new tab and enter search queries into URL bar. In most cases adware-type apps and browser hijackers promote search engines that are useless and/or cannot be trusted. They do not generate their own results and/or display include links to questionable pages in their results. Additionally, it is likely that UpgradeCommand is designed to collect browsing-related information as well. For example, IP addresses, entered search queries, addresses of opened pages, geolocations, etc. Although, it may be designed to target sensitive, personal details as well. What is worse, its developers could misuse that data by selling it to third parties (potentially cyber criminals) or in other ways. It means that users who have apps like UpgradeCommand installed on a browser and/or the operating system risk to encounter issues related to online privacy, web browsing safety, or even become victims of identity theft.

Threat Summary:
Name Ad by UpgradeCommand
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), AVG (MacOS:AdAgent-L [Adw]), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

In conclusion, apps like UpgradeCommand generate revenue for their developers by serving ads, forcing users to visit various websites and/or gathering certain data. They are useless to their users and be the reason behind various problems. Therefore, apps of this type should never be trusted. Some examples of apps that are more or less similar to UpgradeCommand are InitialMachine, ChannelSystem, CoordinatorData.

How did UpgradeCommand install on my computer?

In some cases users download and/or install potentially unwanted apps like UpgradeCommand through deceptive ads that are designed to execute certain scripts. Although, only when they click those advertisements. Also, it is common that users download and/or install PUAs together with other programs - when PUAs are included in their download and/or installation setups as additional offers. This distribution method for PUAs is known as "bundling". Usually offers to download and/or install PUAs can be declined through "Custom", "Advanced" or other settings, or by unticking certain checkboxes that can be found in setups that are used to distribute PUAs. If users download and/or install programs without changing those settings, then they downloaded and/or install PUAs as well.

How to avoid installation of potentially unwanted applications?

It is advised to download software from official, legitimate websites, via direct download links. Third party downloaders, installers, Peer-to-Peer networks like torrent clients, eMule and other similar download sources can be used to distribute, promote unwanted, potentially malicious apps. Also, it is recommended to always check what are the "Custom", "Advanced" and other options/settings of any download or installation setup, or if a setup contains any checkboxes. To be more precise, to check download and/or installation setups for offers to download and/or install potentially unwanted applications. Ads on pages related to adult dating, gambling, pornography, etc., should not be clicked - they can be designed to promote shady websites or cause unwanted downloads or even installations. If some unwanted, suspicious extensions, add-ons and plugins are already installed on a web browser, then they should be removed. The same should be done with programs of this kind that are installed on the operating system. If your computer is already infected with UpgradeCommand, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up displayed once installation of the UpgradeCommand app is finished:

upgradecommand adware pop-up displayed once installation is done

UpgradeCommand's installation folder:

upgradecommand adware contents folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove UpgradeCommand adware using Combo Cleaner:

UpgradeCommand adware removal:

Remove UpgradeCommand-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ad by upgradecommand related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ad by UpgradeCommand removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ad by upgradecommand related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ad by upgradecommand related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ad by upgradecommand related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Click to post a comment

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ad by UpgradeCommand QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ad by UpgradeCommand on your mobile device.
We Recommend:

Get rid of Mac malware infections today:

▼ REMOVE IT NOW
Download Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.