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How to uninstall ProductUpgrade adware from your operating system?

Also Known As: Ads by ProductUpgrade
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove ProductUpgrade adware from Mac?

What is ProductUpgrade?

ProductUpgrade is a rogue application classified as adware. It also has browser hijacker qualities. Following successful infiltration, this app runs intrusive advertisement campaigns and modifies browsers - in order to promote fake search engines. Due to the dubious methods employed to distribute ProductUpgrade, it is deemed to be a PUA (Potentially Unwanted Application) as well. Most PUAs have data tracking abilities and use them to collect browsing-related information.

ProductUpgrade adware

Adware enables the placement of third party graphical content - typically, on any visited website. The delivered ads (e.g. pop-ups, banners, coupons, etc.) seriously diminish the browsing experience by limiting website visibility and browsing speed. Furthermore, intrusive adverts are considered to be dangerous. Since upon being clicked, the advertisements redirect to untrustworthy/malicious sites and some can even stealthily download/install software (e.g. PUAs).

Browser hijackers reassign browsers' homepage, default search engine, and new tab/window URLs - to the addresses of fake web searchers. Hence, with such a piece of software installed: every new browser tab/window opened and search query typed in the URL bar - redirect to the promoted address. Illegitimate search engines are usually unable to generate search results, so they redirect (or cause redirection chains leading) to Google, Bing, Yahoo, and other genuine ones. Browser hijackers can also reset any changes users attempt to make to their browsers and/or restrict/deny access to the browser settings outright. Therefore, recovering a hijacked browser is impossible without eliminating the software affecting it.

As mentioned in the introduction, most PUAs can track data. They record browsing activity (URLs visited, pages viewed, search queries typed, etc.) and collect personal information inferred from it (IP addresses, geolocations, and other details). The gathered data is then shared with and/or sold to third parties (potentially, cyber criminals). In summary, presence of unwanted software on devices can lead to system infections, financial losses, severe privacy issues, and even identity theft. To protect device integrity and user safety, all suspect applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name Ads by ProductUpgrade
Threat Type Adware, Mac malware, Mac virus
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

DominantPartitionProductChannelInitialProgram - are a couple examples of other adware-type apps. They appear ordinary and offer a broad range of "useful" functionalities. However, the promised functions are seldom operational. This applies to practically all PUAs. The only goal of unwanted applications is to generate revenue for the developers; hence, functionality and user privacy are irrelevant. PUAs are designed to deliver intrusive advert campaigns, hijack browsers, cause redirects, and gather vulnerable information.

How did ProductUpgrade install on my computer?

PUAs can be downloaded/installed together with other programs. "Bundling" is the name of this deceptive marketing technique of packing regular software with unwanted or malicious additions. Rushed download/installation processes (e.g. skipped steps and sections, etc.) increase the risk of inadvertently allowing bundled content into the system. Intrusive advertisements spread PUAs as well. Once clicked on, the ads can execute scripts to download/install these applications without user permission. Select PUAs have "official" download webpages.

How to avoid installation of potentially unwanted applications?

All software products must be researched prior to download/installation and/or purchase. It is recommended to always download from official and verified sources. Since untrustworthy download channels, e.g. unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third party downloaders - commonly offer harmful and/or bundled content. When downloading/installing, it is advised to read terms, explore all available options, use the "Custom/Advanced" settings and opt-out from supplementary apps, tools, functions, and so on. Intrusive adverts appear legitimate; however, they redirect to unreliable and questionable sites (e.g. gambling, adult-dating, pornography, etc.). In case of encounters with such ads and/or redirects, the system must be inspected and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with ProductUpgrade, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ProductUpgrade adware's installation is over:

Pop-up displayed once ProductUpgrade installation is complete

ProductUpgrade adware's installation folder:

ProductUpgrade adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove ProductUpgrade adware using Combo Cleaner:

ProductUpgrade adware removal:

Remove ProductUpgrade-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by productupgrade related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by ProductUpgrade removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by productupgrade related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by productupgrade related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by productupgrade related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ProductUpgrade QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by ProductUpgrade on your mobile device.
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Platform: macOS

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