METZA email virus removal guide
What is METZA email virus?
Malspam emails like this one usually contain a download link or a malicious attachment. Such emails can be used to deliver ransomware, Trojans, crypto miners, spyware and keyloggers, and other malware. This particular malspam is used to deliver Agent Tesla, a Remote Administration Tool (RAT).
Agent Tesla can be used to record keyboard input (log keystrokes), steal login credentials, data from email, messaging clients, particular FTP, VPN clients, and download managers. Also, it can be used to prevent users from accessing Task Manager, Registry, executing commands via the Command Prompt. Therefore, Agent Tesla could be misused to steal usernames, email addresses, passwords, credit card details, and other information that could be used to steal identities, make fraudulent purchases, transactions, send malspam, trick other users into making money transactions. Therefore, the contents of the archive file that is attached to this email must not be opened.
|Name||Agent Tesla RAT|
|Threat Type||Trojan, password-stealing virus, banking malware, spyware.|
|Hoax||Attached file is a request for a proposal document|
|Detection Names||Ikarus (Win32.SuspectCrc), Microsoft (Trojan:JS/Vigorf.A), Symantec (CL.Downloader!gen96), Full List Of Detections (VirusTotal)|
|Symptoms||Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.|
|Damage||Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More malspam examples are "Cobra Industrial Machines Email Virus", "Payment Schedule Email Virus", "Burofax Online Email Virus". It is important to mention that in most cases malspam emails are disguised as official, important letters from legitimate, well-known companies, organizations or other entities. In one way or another, files or links in such emails should never be opened.
How did "METZA email virus" infect my computer?
How to avoid installation of malware?
Files and programs should be download from official websites and via direct download links. Examples of unreliable sources, tools for downloading or installing software are unofficial pages, third party downloaders and installers, Peer-to-Peer networks. Files in irrelevant emails that are received from unknown, suspicious addresses should not be opened. Any installed software has to be activated or updated using tools, implemented functions from its official developers. Third party tools tend to be designed to infect computers with malware, and it is not legal to use such tools for licensed software activation. The operating system should be scanned for malware regularly. If you've already opened "METZA email virus" attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text in the email letter:
Subject: RICHIESTA DI OFFERTA
Troverai the richieste of the offer allegate and a list of articles for the quali vogliamo fare offer
Fornire the ripartizione delle quantità and the corrispondente per quantità diverse.
Ci piacerebbe ricevere il tuo nuovo listino prezzi per il 2021.
I impatiently attempt the tua risposta
Grazie e distinti saluti.
Bostancı Oto San. Siediti.
Değirmenyolu Doğanbey Cad.
Irem è Mrk. No: 38/14
İçerenköy / Atasehir / IST
TEL: 0216 469 10 51
FAX: 0216 469 10 55
The file delivered via this malspam detected as a threat:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is METZA email virus?
- STEP 1. Manual removal of Agent Tesla.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.