New sign-in on email scam removal guide
What is New sign-in on email scam?
Phishing emails are used with a purpose to trick recipients into clicking on a website link or attachment that either install malware on the operating system or opens a page that cybercriminals use to steal sensitive, private information (e.g., login credentials, credit card details, telephone numbers, names, surnames, and so on). This email is used to trick recipients into providing email account credentials.
Email service providers send emails saying that a suspicious sign-in was prevented (or similar notifications) when they block attempts to access email accounts from different locations, devices, etc. In other words, email providers notify users about unusual sign-in activities. Scammers behind this phishing email attempt to trick recipients into believing that this is a legitimate email regarding a sign in on MailApp. It encourages users to reset their password via the provided website link if it was not them who signed into the MailApp. The link in this email opens a fake MailApp sign-in page asking to enter email account login credentials (email address and password) to access the account. To summarize, cybercriminals attempt to deceive recipients into thinking that they need to change their MailApp password to prevent the account from being stolen when in reality, they would use the provided login credentials to steal those accounts by themselves.
Typically, cybercriminals use stolen email accounts to spread phishing emails, trick other people into providing personal information, making money transactions, etc. It is also common for stolen accounts to be sold on the darknet or their login credentials to be used to perform brute-force attacks (to steal other accounts using the same or similar login credentials). In one way or another, all this can be avoided by not clicking links in suspicious emails or providing personal information on unofficial, dubious websites.
|Name||New Sign-In On Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Email account was used to sign into MailApp|
|Disguise||A letter from email service provider|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More examples of phishing emails used to trick recipients into clicking on a link or attachment that either infects the operating system with malware or opens deceptive page are "Banco De Espana", "Email Disabling Service", "Budapest Bank Email Virus", "Ministero Dello Sviluppo Economico Email Virus". It is important to know that such emails usually are disguised as important, official letters from legitimate companies, organizations that have nothing with them. A couple of examples of malware that cybercriminals spread via emails are TrickBot, Ursnif, LokiBot, and Emotet.
How do spam campaigns infect computers?
How to avoid installation of malware?
Emails that are received from unknown senders, are not relevant and contain some attachment or a link are not trustworthy. It is very common that emails of this kind are used by cybercriminals as tools to spread various malware. Any software, files should be downloaded from official web pages and via direct download links only. It is not safe to use unreliable sources for downloading files or programs, such as Peer-to-Peer networks, third-party downloaders, unofficial websites, free file hosting sites, etc., or use third party installers. Installed programs must to be updated or activated with implemented functions or tools that are designed by official software developers only. Other (unofficial, third party) tools can be bundled with malware. Also, it is illegal to activate licensed software with such tools. And finally, it is important to scan the operating system for threats regularly and to it using a reputable antivirus or anti-spyware suite and remove them once the scan is completed. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the new sign-in on email scam:
Subject: New sign-in on Email
Your email account ******** was just used to sign in on MailApp.
If you did this, you're all set.
If not, please use this link to stop sharing, and then create a new password.
Replies sent to this email cannot be answered.
Screenshot of the deceptive sing-in page:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is New sign-in on email scam?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.