How to remove apps downloaded via sites like veniamad.com?

Also Known As: veniamad.com pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove apps that promote pages like veniamad[.]com?

What is veniamad[.]com?

Veniamad[.]com is one of the many websites that promote some application using a deceptive method: it uses a scare tactic to trick visitors into believing their device is infected with viruses and claims that visitors need to download and install the app that will remove those viruses. Deceptive web pages like veniamad[.]com cannot be trusted, even if the software that they advertise is legitimate. It is important to mention that pages like this one get opened after clicking on some shady ads, while visiting dubious websites, or by installed potentially unwanted applications. In other words, it is uncommon for sites like veniamad[.]com to be visited by users intentionally.

veniamad[.]com scam

Research shows that veniamad[.]com is used to scare visitors into downloading and installing an application called Combat Shield - Force Field App. This page has both mobile and desktop versions. It displays fake virus notifications (pop-ups) claiming that a device got infected with eight viruses through some adult website and encouraging to remove those viruses immediately. Those notifications also claim that if those viruses are not removed right away, then they may cause further damage (lock the device, damage data). To prevent any further damage, pop-ups on veniamad[.]com encourage visitors to tap the "Remove all Viruses" to download (and then install) the Combat Shield - Force Field App. It is strongly advisable not to download any apps from or through sites like veniamad[.]com, even if the offered apps are legitimate. If a browser opens pages like this one (or other dubious pages), it is likely that it has some PUA installed on it, or there is some PUA installed on the operating system.

The thing that PUAs force users to visit pages like veniamad[.]com is not the only problem with them. Quite often, apps of this type generate advertisements, collect information relating to Internet browsing activity as well. Examples of details that PUAs target are entered search queries, geolocations, addresses of visited pages, Internet Protocol addresses. Nevertheless, sometimes apps of this type are capable of accessing personal details too, for instance, credit card details, passwords, telephone numbers. Furthermore, PUAs can be designed to display pop-up ads, coupons, banners, surveys, or other ads. Usually, users who click those ads end up on shady pages. Sometimes they start unwanted downloads, installations.

Threat Summary:
Name veniamad.com pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim Device is infected with eight viruses
Detection Names Fortinet (Phishing), Forcepoint ThreatSeeker (Suspicious), Full List (VirusTotal)
Serving IP Address 167.71.88.176
Promoted Unwanted Application Combat Shield - Force Field App
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

As mentioned in the first paragraph, there are many websites like veniamad[.]com. Some examples are protected-connect[.]com, support-notify[.]space, and wcsoft[.]link. Typically, they claim that a device is either infected or may be infected. In one way or another, the main purpose of pages of this type is to trick unsuspecting users into installing some application. It is worthwhile to mention that pages like veniamad[.]com can be used to promote adware, browser hijackers, or even malicious apps.

How did potentially unwanted applications install on my computer?

It is common for various potentially unwanted applications to be distributed/promoted by bundling them together with other applications. Typically, unwanted applications are included in downloaders, installers as additional offers. Such offers can be declined before finishing download, installation processes. It can be done by opting out unwanted offers via "Custom", "Advanced", and other similar settings or by unticking certain checkboxes that certain downloaders, installers have. Users agree with extra offers when they leave those settings unchanged (or leave checkboxes ticked). In some cases, to trick users into unwanted downloads, installations developers distribute PUAs through deceptive advertisements: they design ads to run certain scripts.

How to avoid installation of potentially unwanted applications?

Unofficial web pages, Peer-to-Peer networks like eMule, torrent clients, third-party downloaders, free file hosting sites, third-party installers, etc., should not be used as tools to download or install any applications. Users are advised to download apps from official websites and via direct links only. Downloaders and installers with settings like "Custom", "Advanced" should be checked for options to decline unwanted offers. It should always be done before finishing downloads, installations. Advertisements on shady pages should not be clicked. Quite often, those ads are designed to open untrustworthy websites or even to cause downloads, installations of unwanted applications. If there are any unwanted, suspicious extensions, add-ons, and plug-ins installed on a browser, then they should be removed. Apps that are installed on the operating system should be uninstalled too. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the mobile veniamad[.]com version:

Apple Security
Your iPhone was infected with 8 viruses after visiting an adult site. Now the iOS is damaged by 74%. Further damage to the system may result in device lockup and loss of all data.
1 minute 52 seconds
How to remove all viruses:
Step 1: Click "Remove all Viruses" button below;
Step 2: You will be redirected to the App Store;
Step 3: Install Combat Shield app, open it and run cleaning procedure

Remove all Viruses

Screenshot of the first pop-up on the desktop veniamad[.]com version:

veniamad.com pop-up scam desktop varant 1

Text in this pop-up:

Apple Security Alert

8 viruses have been detected on your iPhone.

Now iOS is damaged by 72%. Further damage to the system will result in device lockup and loss of all data.

To prevent further damage to the system, click the button below and follow the instructions to remove viruses.

Screenshot of the second pop-up on the desktop veniamad[.]com version (text in this pop-up is the same as in the mobile version):

veniamad.com pop-up scam desktop variant 2

Screenshot of the third pop-up on the desktop veniamad[.]com version:

veniamad.com pop-up scam desktop variant 3

Text in this pop-up:

You will now be directed to the App Store in order to install the Antivirus Combat Shield - Force Field App.

After installation, start the Combat Shield - Force Field App to remove the viruses.

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove veniamad.com pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

veniamad.com pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove veniamad.com pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove veniamad.com pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove veniamad.com pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
veniamad.com pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of veniamad.com pop-up on your mobile device.
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