"GoDaddy email scam" removal guide
What is the fake "GoDaddy" email?
"GoDaddy email scam" refers to a spam campaign - a mass-scale operation during which deceptive emails are sent by the thousand. The emails distributed through this campaign - are presented as notifications from GoDaddy - publicly traded Internet domain registrar and web hosting company. These scam letters inform of an upcoming upgrade to the recipients' emails and request to verify their email accounts. This mail promotes a phishing website designed to record entered account log-in credentials (i.e., passwords). It must be emphasized that all of the information provided by these emails is false, and they are in no way associated with the genuine GoDaddy, Inc.
The fake "GoDaddy" emails (subject/title "Attention Dear User"; may vary) claim that recipients' mail accounts will be upgraded from "Workspace" to "Microsoft 365 Email". To initiate the upgrade and gain access to new improved features, recipients are asked to validate their email accounts. The scam letters warn that should they be ignored - it will result in the accounts being closed/blocked. When "UPGRADE STORAGE" is clicked, recipients are redirected to a phishing site. The website is disguised as a sign-in page. Hence, email addresses and passwords entered into this site - are recorded and sent to the scammers, thereby allowing them to steal the corresponding mail accounts.
Email accounts are especially targeted by scammers, due to typically being connected with other platforms and services. Therefore, by hijacking mails - access/control may be gained over accounts associated with them. To elaborate on how this can be used, then via communication platforms (e.g., emails, social networking/media, messengers, etc.), scammers can pretend to be the genuine owner and ask the contacts/friends/followers for loans. Alternatively, such accounts can be used to spread malware - by sharing infectious files and/or links. Finance-related accounts (e.g., banking, online money transferring, digital wallet, e-commerce, etc.) can be used to make fraudulent transactions and/or online purchases. To summarize, by trusting the "GoDaddy" scam emails, users can experience severe privacy issues, financial losses, and even identity theft. If attempts to sign-in via the phishing website have already been made, it is strongly advised to change the log-in credentials of potentially compromised accounts. Furthermore, it is recommended to contact the official supports of the endangered platforms.
|Name||GoDaddy Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scam emails claim recipients need to validate their email accounts - to upgrade them.|
|Disguise||Scam emails are disguised as mail from GoDaddy|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
Phishing scams target not only account log-in credentials but other sensitive/personal as well. "Facebook Lottery", "Banca Popolare di Bari email scam", "BAPATOH OFFSHORE SDN BHD", "PASSWORD EXPIRATION NOTICE", and "Spotify email scam" are some examples of phishing spam campaigns. The deceptive letters are often disguised as "official", "urgent", "important", and similar; they may even be presented as messages from legitimate organizations, institutions, companies, service providers, and other entities. Aside from various scams, these campaigns are also used to proliferate malware (e.g., ransomware, trojans, etc.). Due to how widespread spam mail is, it is highly recommended to exercise caution with incoming emails.
How do spam campaigns infect computers?
How to avoid installation of malware?
Suspicious and/or irrelevant emails must not be opened, especially any attachments or links present in them. Additionally, it is recommended to use Microsoft Office versions released after 2010. Malware is also commonly distributed through untrustworthy download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders), illegal activation tools ("cracks"), and fake updates. Therefore, it is advised to only use official and verified download sources. Furthermore, all programs must be activated and updated with tools/functions provided by legitimate developers. It is paramount to have a dependable anti-virus/anti-spyware suite installed and updated. This software has to be used to perform regular system scans and remove detected/potential threats. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the fake "GoDaddy" email letter:
Subject: Attention Dear User
24/7 Support: (480) 505-8821
WE're dedicated to securing your account and serving you better, Your email will be upgraded from Workspace to Microsoft 365 Email.
Until then, we highly recommend all our active customers to validate their email to enable us serve you better with our new improved features.
Ignoring this will lead to immediate closure and loss of your email.
See the below for your Email upgrade
Copyright © 1999-2021 GoDaddy Operating Company, LLC. 14455 N. Hayden Rd, Ste. 219, Scottsdale, AZ 85260, USA. All Rights Reserved.
Appearance of the "GoDaddy" scam email (GIF):
Screenshot of the phishing website promoted by the "GoDaddy" spam campaign:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "GoDaddy email scam"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.