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How to uninstall the ProManagerRecord adware from your device?

Also Known As: Ads by ProManagerRecord
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove ProManagerRecord adware from Mac?

What is ProManagerRecord?

ProManagerRecord is a rogue application classified as adware. Additionally, it has browser hijacker traits. Hence, following successful installation, this piece of software delivers intrusive advertisement campaigns and promotes fake search engines - by making alterations to browser settings. Most adware and browser hijackers collect browsing-related information, and ProManagerRecord likely has such data tracking abilities as well. Due to the questionable methods used to proliferate ProManagerRecord, it is categorized as a PUA (Potentially Unwanted Application). This app has been noted being spread via fake Adobe Flash Player updates.

ProManagerRecord adware distributed via fake Flash Player updater

Adware enables the placement of third-party graphical content on any visited website and/or other interfaces. This software delivers various intrusive advertisements (e.g., pop-ups, banners, surveys, coupons, etc.). They seriously diminish the browsing activity by overlaying webpage content and slowing down the browsing speed. Furthermore, intrusive adverts endanger device and user safety. Once clicked on, these ads redirect to unreliable/malicious sites, and some can stealthily download/install software (e.g., PUAs).

Browser hijackers assign the addresses of fake web searchers as browsers' homepage, new tab/window, and default search engine. Therefore, every new browser tab/window opened and search query typed into the URL bar - redirect to the promoted search engine's address. Illegitimate web searchers are rarely able to provide search results - so they redirect to (or cause redirection chains ending with) Google, Bing, Yahoo, and other genuine search engines. Browser hijackers can undo any changes users try to make to their browsers and/or restrict/deny access to the browser settings outright. Hence, recovering a hijacked browser is impossible without removing the software affecting it.

What is more, most PUAs (adware and browser hijackers included) can track data. This software records browsing activity (URLs visited, webpages viewed, search queries typed, etc.) and gathers vulnerable information extracted from it (IP addresses, geolocations, personally identifiable details, etc.). PUA developers monetize the collected data by sharing it with and/or selling it to third-parties (potentially, cyber criminals). In summary, the presence of unwanted apps on devices - can result in system infections, severe privacy issues, financial losses, and even identity theft. To ensure device integrity and user privacy, all suspicious applications and browser extensions/plug-ins must be eliminated immediately upon detection.

Threat Summary:
Name Ads by ProManagerRecord
Threat Type Adware, Mac malware, Mac virus
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

PublicToolboxLookupSectionChannel, and ExtendedField are a couple examples of adware-type apps. They appear ordinary and harmless. Users are lured into downloading/installing this software with a wide variety of "useful" functions. However, the advertised features are usually nonoperational. In fact, this is true of nearly all PUAs. The sole aim of unwanted applications is to generate profit at user expense. Therefore, rather than operate as promised, PUAs can deliver intrusive advertisement campaigns, hijack browsers, cause redirects, and collect private information.

How did ProManagerRecord install on my computer?

PUAs are distributed through download/installation setups of other products. "Bundling" is the name of this deceptive marketing technique - packing regular software with unwanted or malicious additions. Rushed download/installation processes (e.g., skipped steps, used pre-set options, etc.) increase the risk of unintentionally allowing bundled content into the system. When clicked on, intrusive advertisements can execute scripts to download/install PUAs without user permission. This software may also have "official" promotional/download webpages.

How to avoid installation of potentially unwanted applications?

It is important to research software before download/installation and/or purchase. Furthermore, it is recommended to download only from official and verified sources. Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - commonly offer dangerous and bundled content. Download and installation processes must be approached with care. Therefore, it is advised to read terms, explore all possible options, use the "Custom/Advanced" settings, and opt-out from additional apps, tools, features, etc. Intrusive adverts appear legitimate and innocuous; however, they redirect to questionable sites (e.g., gambling, adult-dating, pornography, and so on). In case of encounters with ads and/or redirects of this kind, the system must be checked and all suspect applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with ProManagerRecord, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Files related to the ProManagerRecord adware that need to be removed:

  • ~/Library/Application Support/com.ProManagerRecord/ProManagerRecord
  • ~/Library/Application Support/com.ProManagerRecordDaemon/ProManagerRecord
  • ~/Library/LaunchAgents/com.ProManagerRecord.plist
  • ~/Library/LaunchDaemons/com.ProManagerRecordDaemon.plist

IMPORTANT NOTE! Rogue setups/apps that promote ProManagerRecord adware are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:
1) Click the "Preferences" icon in the menu bar and select "Profiles"

Remove rogue profiles designed to promote ProManagerRecord (Step 1)

2) Select the "ProManagerRecord" profile and delete it.

Remove rogue profiles designed to promote ProManagerRecord (Step 2)

3) Perform a full system scan with Combo Cleaner anti-virus suite.

After performing these actions, you can proceed with further removal steps for this adware.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove ProManagerRecord adware using Combo Cleaner:

ProManagerRecord adware removal:

Remove ProManagerRecord-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by promanagerrecord related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by ProManagerRecord removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by promanagerrecord related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by promanagerrecord related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by promanagerrecord related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ProManagerRecord QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by ProManagerRecord on your mobile device.
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