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How to uninstall ConnectedPlatform adware from the operating system?

Also Known As: Ads by ConnectedPlatform
Type: Mac Virus
Damage level: Medium

What is ConnectedPlatform?

ConnectedPlatform is a rogue app classified as adware. It also has browser hijacker qualities. Furthermore, due to the questionable techniques used to distribute products within these classifications, they are also considered to be PUAs (Potentially Unwanted Applications).

ConnectedPlatform adware

ConnectedPlatform adware in detail

Adware delivers various pop-ups, banners, coupons, and other intrusive advertisements. This third-party graphical content can be displayed on any visited website and/or different interfaces. The adverts severely diminish the browsing experience and endanger device/user safety. Once clicked on, intrusive ads redirect to unreliable/malicious websites, and some can stealthily download/install software (e.g., PUAs).

Browser hijackers assign fake web searcher addresses as browsers' homepage, default search engine, and new tab/window URLs. Hence, new browser tabs/windows opened and search queries typed into the URL bar - redirect to the promoted address.

Illegitimate search engines are usually unable to provide search results, so they redirect to Google, Yahoo, Bing, and other genuine ones. Browser hijackers also use persistence-ensuring methods - to prevent users from recovering their browsers.

What is more, most PUAs have data tracking abilities. Information of interest includes: URLs visited, pages viewed, search queries typed, IP addresses, personally identifiable details, etc. The collected data is then shared with and/or sold to third-parties.

In summary, the presence of unwanted software on devices can lead to system infections, severe privacy issues, financial losses, and identity theft.

Threat Summary:
Name Ads by ConnectedPlatform
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.F), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware in general

SuccessAdvancedSmartDivision, FunctionServer, FreshBasic, and AccessibleValue are some examples of adware-type apps. They appear legitimate and offer fake "handy" functionalities. In fact, this applies to nearly all PUAs. Instead of the promised features, unwanted applications can run intrusive ad campaigns, hijack browsers, cause redirects, and gather private data.

How did ConnectedPlatform install on my computer?

PUAs are distributed using the "bundling" marketing tactic - packing regular programs with various additions. Rushed downloads/installations increase the risk of allowing bundled content into the system. Intrusive advertisements proliferate PUAs as well. Once clicked on, the ads can execute scripts to download/install these applications without user permission. PUAs may also have "official" promotional/download sites.

How to avoid installation of potentially unwanted applications?

It is recommended to research software and download it only from official/verified sources. Untrustworthy download channels, e.g., unofficial and freeware websites, Peer-to-Peer sharing networks, etc. - often offer bundled and harmful content.

When downloading/installing, it is advised to read terms, study available options, use the "Custom" or "Advanced" settings, and opt-out from all supplements. Intrusive adverts appear innocuous, yet they redirect to highly questionable webpages (e.g., gambling, adult-dating, pornography, etc.).

In case of encounters with such advertisements and/or redirects, the system must be checked and all suspect applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with ConnectedPlatform, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ConnectedPlatform adware's installation is over:

Pop-up displayed once ConnectedPlatform installation is complete

ConnectedPlatform adware's installation folder:

ConnectedPlatform adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove ConnectedPlatform adware using Combo Cleaner:

ConnectedPlatform adware removal:

Remove ConnectedPlatform-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware can diminish the browsing experience and system performance. What is more, the content promoted through adware-delivered ads can be malicious, thereby leading to a host of potentially severe issues.

What does adware do?

Advertising-supported software (adware) is designed to run intrusive advertisement campaigns. In other words, this type of software feeds users various ads.

How do adware developers generate revenue?

Adware developers generate revenue by promoting a variety of websites and applications. Commission may be gotten from ad clicks, site visits, product purchases, or similar.

Will Combo Cleaner remove ConnectedPlatform adware?

Yes, Combo Cleaner can scan devices and eliminate installed adware-type apps. Note that manual removal may not be an ideal solution, since even after the software is removed - various file leftovers may remain hiding within the system. Hence, such components can continue running and causing issues.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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