Do not trust fake "T-Mobile Network Global Funds Relief" emails

Also Known As: "T-Mobile Network Global Funds Relief" phishing email
Damage level: Medium

What kind of email is "T-Mobile Network Global Funds Relief"?

Upon inspection, we determined that the "T-Mobile Network Global Funds Relief" email is spam. This fake letter proclaims that the recipient has won an exorbitant amount of money from a global relief fund.

The goal of this phishing mail is to deceive recipients into disclosing their personally identifiable and banking information. While the email namedrops several legitimate companies – it is not associated with them or any other genuine entities.

T-Mobile Network Global Funds Relief email spam campaign

"T-Mobile Network Global Funds Relief" email scam overview

The spam email with the subject "Congratulations! YOUR EMAIL, HAVE WON (?1000,000.00.)" (may vary) states that the recipient has won one million (currency unspecified). Their email address was selected as a winner in a global relief program with aims to alleviate and eradicate poverty; this program is allegedly held by the T-Mobile company.

The email gives time estimates for the two fund reception options – a banking transfer or a debit ATM card (delivered). Choosing either necessitates providing certain information.

It must be reiterated that all the claims made by this email are false, and this mail is in no way associated with T-Mobile or any other companies and entities.

This spam campaign targets the following personally identifiable information: full name, ID or passport copy, residential and work addresses, country and city/province of residence, occupation, and telephone number. The scammers also seek victims' banking data, such as bank name, banking account number and code, branch code, and SWIFT code.

With this information in their possession, cyber criminals may be able to steal victims' identities, carry out unauthorized transactions, or perform other nefarious activities. Therefore, victims of scam mail like "T-Mobile Network Global Funds Relief" can experience severe privacy issues, significant financial losses, and identity theft.

If you have already disclosed the information sought by this spam campaign – immediately contact the appropriate authorities.

Threat Summary:
Name "T-Mobile Network Global Funds Relief" phishing email
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Recipient has won one million from a global relief fund.
Disguise T-Mobile
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Phishing spam campaign examples

"EUROJACKPOT email scam", "Remittance Note", "SKY LOTTO email scam", and "Last Day To Update Your Password" are merely a few of our newest articles on phishing campaigns.

These emails predominantly target personally identifiable information, finance-related data, and log-in credentials (e.g., emails, social networking, online stores, money transferring, banking, digital wallets, etc.). However, spam is used to promote other types of scams and to distribute malware.

Due to how widespread spam mail is and how well-made it can be – we strongly advise exercising caution with incoming emails, DMs/PMs, SMSes, and other messages.

How do spam campaigns infect computers?

Spam campaigns proliferate malware by distributing virulent files as attachments or download links. These files come in various formats, e.g., documents (Microsoft Office, Microsoft OneNote, PDF, etc.), archives (ZIP, RAR, etc.), executables (.exe, .run, etc.), JavaScript, and so on.

Once such a file is executed, run, or otherwise opened – the infection chain is initiated. However, some formats need additional user interaction to jumpstart system infection processes. For example, Microsoft Office files require users to enable macro commands (i.e., editing/content), while OneNote documents need them to click embedded links or files.

How to avoid installation of malware?

Incoming emails and other messages must be treated with care. Attachments or links present in dubious mail must not be opened, as they can be harmful or infectious.

It must be mentioned that malware is not spread exclusively via spam mail. Therefore, we advise vigilance while browsing, as fraudulent and malicious online content usually appears genuine and harmless.

Additionally, all downloads must be performed from official and verified sources. Another recommendation is to activate and update programs using legitimate functions/tools, as illegal activation tools ("cracks") and third-party updaters may contain malware.

We must emphasize that having a dependable anti-virus installed and kept updated is paramount to device and user safety. This software must be used to run regular system scans and to remove threats/issues. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "T-Mobile Network Global Funds Relief" spam email letter:

Subject: Congratulations! YOUR EMAIL, HAVE WON (?1000,000.00.)

Headquarters T/Mobile (U.K) Ltd
Mosquito Way Hatfield Business Park
Hatfield Hertfordshire AL 10 -9BW
Headquarters U.K: + 44-795-3966-150
U.S.A Regional Office: +1-84442 89675
Email:- tmobileukfundrelief@yandex.com
Website: www.t/mobile.com


Admin Head Office winning Notification!
Your email, Address was automatically generated randomly among other lucky winners, therefore you have won the Sum of (Ѓ’1000,000.00.) in T-Mobile Network, Global funds Relief, Held in UK through the Computer Ballots program, your fund remains unclaimed. This program is to eradicate and to alleviate poverty, (Worldwide.) Payment reference number is (BTA/05RSA) kindly contact your payment Unit for pay-out, Mrs. Mary or Mr. Brown your claim agent in South Africa: Tel: +27(0) 655-654-154
You are advice tofollow the instruction below to enable us affect your immediate transfer, we have two options of pay-out, (EFT Bank to Bank Transfer and Prepaid Master Debit ATM Card) which can be issued out in your Name, and be posted directly to your address via DHL or any order courier service, indicate your preferable option below. Bank to Bank Transfer takes 48 to 72 working hours while Debit Master ATM Card Delivery takes 5 to 6 working days. Endeavour to keep your payment reference number very confidential. Provide the following to your representative agent.

EFT Bank Transfer Details! Master Debit ATM Card Details.
Your Name and Surname: --------- C, -- Your Name and Surname: ----------
Contact Phone Number: ----------- H, --Residential Address: ------------------
Your Bank Name: -------------------- E, -- Or Office Address: ---------------------
Account Number: ------------------- Q, - Country City/Province Code: --------
Branch Code: ------------------------- U, - Contact Phone Number: -------------
Swift; Code: -------------------------- E, - I.D or Passport Copy: ------------------
Your Occupation: ------------------- S - youre Occupation: ---------------------

T/Mobile Team
Tel: +27(0) 655-654-154
Fax: +27(0) 864-749-207
Email: tmobileukfundrelief@yandex.com

Appearance of the "T-Mobile Network Global Funds Relief" spam email (GIF):

T-Mobile Network Global Funds Relief scam email (GIF)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Types of malicious emails:

Phishing email icon Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Email-virus icon Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion email icon Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

  • Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
  • Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
  • Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
  • Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows

Example of a spam email:

Example of an email spam

What to do if you fell for an email scam?

  • If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
  • If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
  • If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
  • If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
  • Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Regardless of any relevant information that they may include, spam emails are not personal. Cyber criminals distribute these messages in large-scale campaigns with the hopes that at least some of the recipients will fall for their scams.

I have provided my personal information when tricked by this spam email, what should I do?

If you have provided personally identifiable or finance-related information (e.g., passport scans/photos, ID card details, credit/debit card numbers, etc.) – contact the appropriate authorities without delay. And if you've disclosed your log-in credentials – immediately change the passwords of all potentially exposed accounts and inform their official support.

I have read a spam email but didn't open the attachment, is my computer infected?

No, reading an email poses no infection threat. Systems are compromised when malicious attachments or links are opened/clicked.

I have downloaded and opened a file attached to a spam email, is my computer infected?

Whether your device was infected might depend on the format of the opened file. If it was an executable (.exe, .run, etc.) – most likely – since these formats cause infections almost without fail. However, you could have avoided this if it was a document (.doc, .xls, .pdf, .one, etc.). These files may need additional user interaction to begin downloading/installing malware (e.g., enabling macros, clicking embedded content, etc.).

Will Combo Cleaner remove malware infections present in email attachments?

Yes, Combo Cleaner is designed to scan systems and eliminate all kinds of threats. It can detect and remove most of the known malware infections. Keep in mind that performing a full system scan is crucial since sophisticated malicious programs tend to hide deep within systems.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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