Lollipop Ads

Also Known As: Lollipop Shopping Assistant
Type: Adware
Distribution: Low
Damage level: Medium

Lollipop ads removal instructions

What is Lollipop?

The Lollipop program enhances users' Internet browsing experience by displaying notifications of available deals, enabling product and price comparisons, etc. This plugin is not related to malware or virus infections, however, some Internet users report that it was installed on their computers without consent and noticed unwanted ads when browsing the Internet (using Internet Explorer, Google Chrome, or Mozilla Firefox). Unwilling installation of the Lollipop application can be caused by deceptive free software 'download clients', which offer installation of free browser plugins together with the chosen freeware.

lollipop coupon ads

Note that some freeware download clients under investigation employ dubious tactics to trick users into installing various adware, such as hiding the 'decline' button, which can otherwise be used to opt-out of installation of promoted plugins. Another trick prevents users from downloading free software unless they accept installation of promoted browser extensions. In most cases, the safest free software download sources are directly from developers' websites. Lollipop is categorized as a potentially unwanted program (PUP), since it is promoted using a deceptive software marketing method called 'bundling'. This add-on is also known to diminish browser performance, and therefore, you are advised to uninstall this adware from your computer.

Lollipop is similar to other potentially unwanted applications, which install together with free software and cause unwanted online advertisements. Examples include Coupon Champion, DropIntoDeals, and Cant Miss Coupons, amongst many others. To avoid installation of adware such as this, be attentive when downloading free software since, today, most freeware download websites employ download clients (which advertise potentially unwanted applications), and thus, reckless free software installation can result in redirects, unwanted ads, and privacy issues. If your download is managed by a download client, decline any offers to install additional browser add-ons. If you feel that Lollipop was installed on your computer without your consent, use the removal guide provided to eliminate it.

Deceptive free software installer used in Lollipop adware installer:

lollipop adware installer

Lollipop shopping assistant installer:

lollipop adware installer

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Quick menu:

Lollipop ads removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

lollipop uninstall via Control Panel

In the uninstall programs window, look for "Lollipop", select this entry and click "Uninstall" or "Remove".

At time of research, this adware installed together with the following potentially unwanted programs: Coupon Server, Fortunitas, Freeven Pro, M6 Processing, Mario Forever Toolbar, Plus-HD1.9vi, PricePeep, Search Protect, SmartSaver+ 8, TuneUp Utilities 2014, and Wajam. You are advised to uninstall all of these programs.

After uninstalling the potentially unwanted programs (which cause Lollipop ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Optional method:

If you cannot find the Lollipop entry in the Control Panel "uninstall programs" window:

End the process of Lollipop:

killing the lollipop process

Windows XP users: Press “Alt+Ctrl+Delete”, click on “Task Manager“. Select the "Lollipop.exe" process, then click on “End Task“.

Windows 7 users: Right click on the taskbar, choose "Start Task Manager". Select the "Lollipop.exe" process, right click on it and select "End Process".

Windows 8 users: Right click on the taskbar, choose "Task Manager". Select the Lollipop process, right click on it and select "End task".

Remove the program files of Lollipop adware:

Navigate to the AppData\Local folder. You can access your AppData directory by typing %USERPROFILE% (Windows XP) or %localappdata% (Windows 7 and Windows 8), in the Run dialog box. When in the "Appdata\Local" folder, locate the "Lollipop" directory and remove it.

lollipop folder

Remove Lollipop ads from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

At time of research, Lollipop did not install its browser plugins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. You are advised to eliminate these potentially unwanted applications from your Internet browsers.

Internet Explorer logo Remove malicious add-ons from Internet Explorer:

Removing lollipop ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "SmartSaver+ 8", "Coupon Server BHO", "PricePeep", "Fortunitas", "Plus-HD1.9vi", and "Freeven pro 1.2", select these entries and click "Remove".

Removing lollipop ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the lollipop shopping assistant, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logo Remove malicious extensions from Google Chrome:

Removing lollipop ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate: "Freeven Pro", "Plus-HD1.9vi", "PricePeep", and "SmartSaver+ 8", select these entries and click the trash can icon.

Removing lollipop ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the lollipop shopping assistant, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logo Remove malicious plugins from Mozilla Firefox:

Removing lollipop ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove "Coupon Server", "Fortunitas", "Freeven Pro", "Plus-HD1.9vi", "PricePeep", and "SmartSaver+ 8".

Removing lollipop ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with lollipop shopping assistant removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the lollipop shopping assistant, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove lollipop shopping assistant from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on lollipop shopping assistant or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Lollipop Shopping Assistant QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Lollipop Shopping Assistant on your mobile device.
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