Ads by window web

Also Known As: Window web Adware
Type: Adware
Distribution: Low
Damage level: Medium

Window web removal instructions

What is window web?

Created by SuperWeb LLC, Window web is a rogue browser plug-in claiming to enhance users' Internet browsing experience by enabling coupons, comparison shopping, and other similar functions. Although this may seem a legitimate and useful browser add-on, be aware that window web is considered to be adware or a potentially unwanted program (PUP). These associations are made due to a deceptive software marketing method called 'bundling' employed by window web use to install on Internet browsers without users' permission. After successful infiltration on Internet Explorer, Google Chrome, and Mozilla Firefox, window web generates various intrusive online advertisements including search, in-text, transitional, banner, interstitial, and full-page ads. There is a high probability that clicking these advertisements will cause high-risk adware or malware infections.

window web Ads

Furthermore, this potentially unwanted program continually monitors users' Internet browsing activity by recording various software and hardware information such as IP addresses, unique identifier numbers, search queries entered, website URLs visited, pages viewed, and other similar details that are likely to be personally identifiable. SuperWeb LLC has released over two hundred rogue browser add-ons identical to window web (including, for example, SmarterPower, Dolphin Deals, and Krab Web). Neither window web, nor any of these other browser plug-ins provide any real value for the user. This company intentionally releases identical browser extensions under different names to avoid detection by legitimate anti-virus and anti-spyware software. The purpose of this software is to generate revenue by the display of intrusive online ads. Furthermore, the behavior of these rogue browser add-ons may lead to serious privacy issues or identity theft, and therefore, you are strongly advised to eliminate window web from your Internet browsers.

Research shows that most users infect their computers with adware such as window web during download of free software via small programs called 'download clients' on freeware download websites (for example: download.com, soft32.com, softonic.com, etc.) Download clients are used to monetize these websites' free services and traffic by offering installation of promoted '100% virus-free' browser add-ons together with the chosen free software. Thus, reckless download and installation of freeware often results in adware or malware infections. This can be prevented by closely inspecting each step of the free software download procedure and declining any offers to install additional applications. Furthermore, software downloaded from the Internet should be installed using the 'Custom' or 'Advanced' installation settings, rather than 'Quick' or 'Regular' - this will reveal any bundled applications listed for installation and allow you to opt-out. If you have already installed window web, and observe 'Powered by window web', 'window web Deals', and 'Ads by window web' advertisements when surfing the Internet, read the following removal guide and uninstall this adware from your Internet browsers.

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Quick menu:

Window web adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Uninstalling window web via control panel

In the uninstall programs window, look for "window web", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program (which causes window web ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove window web adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logo Remove malicious add-ons from Internet Explorer:

Removing window web from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "window web", select this entry and click "Remove".

Removing window web from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the window web adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logo Remove malicious extensions from Google Chrome:

Removing window web from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate: "window web", select this entry and click the trash can icon.

Removing window web from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the window web adware, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logo Remove malicious plugins from Mozilla Firefox:

Removing window web from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window remove "window web".

Removing window web from Mozilla Firefox step 2

Optional method:

Computer users who have problems with window web adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove window web adware from your computer, please ask for assistance in our malware support forum.

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