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What is PadCrypt?
PadCrypt is a ransomware distributed via spam emails. On initial inspection, the attached infected file looks like a PDF, however, it is a zip archive.
Once infiltrated, PadCrypt encrypts various files (photos, videos, etc.) using the AES-256 encryption algorithm. It adds .padcrypt extension to the encrypted files. A .txt file is then created containing a message stating that the victim must pay a ransom, otherwise the files will remain encrypted forever.
It is stated that the user must pay a .8 BitCoin ransom (at time of research, equivalent to $329.19). There are three ways for victims to pay the ransom: BitCoins; Ukash Voucher, and; Paysafecard. If the ransom is not paid within 96 hours, the private key (used to decrypt the files) is destroyed and decryption will become impossible.
PadCrypt is quite unusual ransomware, since it allows users to decrypt files free of charge - they simply have to wait for six months and contact the developers of the ransomware . In addition, PadCrypt provides victims with live support - by answering all questions and guiding victims through the payment process.
Cyber criminals gradually increase the amount of payments required. Finally, the developers allow victims to uninstall this ransomware, however, this does not decrypt the files - it simply removes the malware. Be aware that PadCrypt deletes all shadow volume copies of encrypted files.
At time of research, there were no tools capable of decrypting these files and, therefore, the only solution is to restore your system from a backup.
PadCrypt shares similarities with CryptoWall, TeslaCrypt, DMA-Locker, and a number of other ransomware infections. Its code even has a namespace called 'CryptoWall'. Research shows that all ransomware infections are virtually identical. They only differ in terms of the encryption algorithm used and size of ransom.
There is a high probability that your files will remain encrypted even if you pay the ransom. In doing so, you support the malicious business of cyber criminals. Malware such as PadCrypt is mostly distributed via peer-to-peer (P2P) networks (for example, Torrents), malicious email attachments, fake software updates, and trojans.
For these reasons, you should be attentive when downloading files from untrusted sources and opening attachments sent from suspicious emails. In addition, use a legitimate anti-spyware/anti-virus suite and keep all installed software up-to-date.
Update 13 April, 2017 - An updated variant of PadCrypt ransomware uses “+FILE__RECOVERY.html”, “+FILE__RECOVERY.txt” and “+WANT_YOUR_FILES_BACK.html” files to display ransom demanding message:
Cyber criminals have also updated their Tor website (it now looks similar to Spora ransomware website):
Ransom demanding message now reads like this:
Don't understand this information? use https://translate.google.com
!! Your important files have been encrypted with millitary-level encryption !!
This is an important message you should not ignore.
If you're reading this message all files on your hard drive, and connected drives, were successfully encrypted by PadCrypt ransomware
using millitary-level encryption.
File encryption was produced using a unique 256-bit key generated specifically for this machine. Encryption is a way of securing data and requires a
special key to decipher.
We've encrypted all your files with AES-256 and RSA-1024 ciphers using a secure encryption key. You can personally check every file on your computer and verify this.
Due to the the strength of our encryption keys, not even anti-virus softwares can recover your files. Searching the internet for solutions is a complete waste of time.
We're the people who encrypted your data, it's common sense we're the only people who can decrypt it. Other software will permenantly damage your files and only make
your situation worst.
Our recovery software is a paid product and the only software capable of recovering your files. If we don't receive payment we will destroy it, and your files
will become useless as no one will no longer have the capability to restore them.
We'll destroy the recovery software on 16/04/17 at 10:49
--- Your machine ID: - ---
If you're reading this message, but don't see 'PadCrypt' on your system, you should navigate to one of the links provided below where you'll find
the software needed to restore your files.
For more information you can access your personal page using the URLs below: -
If for some reason these URLs do not work, you will need to install Tor Browser. Follow the instructions below:
1. Download and install Tor Browser: https://www.torproject.org/download/download-easy.html.en
2. Once Tor has installed on your system, initialize 'Tor Browser'
3. In the address bar, enter: -
4. Authenticate using your assigned machine ID: -
Here's how files encrypted by PadCrypt ransomware look like (renamed file names and .padcrypt extension):
Update 7 February, 2017 - Cyber criminals are using the source code of PadCrypt ransomware to offer a new RaaS (ransomware as a service) called NemeS1S:
Update 14 November, 2016 - Cyber criminals have released PadCrypt ransomware version 3.0, here are a couple screenshots of the updated variant:
IMPORTANT READ ME.txt file:
Text presented in the IMPORTANT READ ME.txt file created by PadCrypt ransomware:
+===============++ PadCrypt Decryption Information ++=================+
Your personal files, documents, and videos on this computer have been encrypted with AES encryption. In order to decrypt and repair your files, you will need to pay in Bitcoin or Paysafecard prior to your key destruction data. After that, nobody will ever be able to recover your files, and they are lost forever. If your anti virus has deleted PadCrypt, you can still recover your files. Email our support team providing your unique machine ID in the email and we’ll respond within 24 hours.
*********************
Subject: PAYMENT
Email: [email protected]
Machine ID:
*********************
We advise you not to delete this file. If you delete it, there’s no hope of ever getting your files back! However, if it has been 6 months since your computer was encrypted, send us an email and we’ll decrypt your files for FREE. Don’t play us however, we know the exact data and time your computer was infected!
PadCrypt live chat support:
“PadCrypt file repair tool” - file decrypter created by Cyber criminals, used for decrypting the compromised data after receiving a ransom:
Update 8 July 2016 - Cyber criminals have updated PadCrypt ransomware with a new ransom demanding message. Encrypted files now get the .enc extension. Ransom demanding message is presented in !!recover_files_0!!.html file. Here are screenshots of updated ransom demanding messages:
Text presented in this message:
Your important files on this computer have been securely encrypted.
Your machine ID is:
What has happened to my files?
Your personal files, documents, and videos on this computer have been encrypted by PadCrypt using AES-256 encryption, a strong encryption algorithm.
What does this mean?
File encryption was produced using a unique 256-bit key generated specifically for this machine which was transferred to your computer over the Internet. Encryption is a way of securing data and requires a special key to decipher. The only copy of the encryption key for this machine is stored on a hidden server on the Internet. As it currently stands, your computer will not allow you to open, read, or modify your files as you usually would.
What should I do next?
Especially for you machine, our remote server stores a backup copy of your encryption key which can be used to recover your files and return them to their normal state. You encryption key is paid product; our hidden server will destroy your key after a period of time. No one will ever be able to recover your files once the key is destroyed.
What should I do now?
By now you’re probably searching the word ‘PadCrypt’ on the Internet for help. We can assure you there are no solutions available, and no software can help you but damage or delete vital files making your situation worst. Tampering with this software can ultimately corrupt your files forever and we will no longer help you.
You have two solutions; you can continue searching google for non-existent solutions while you files remain encrypted or you can follow the terms assigned to you below and obtain your encryption key to recover before we destroy it. We suggest you act quickly because the price of file decryption will increase twice after - hours.
We understand your frustration of losing your important files, and even life-long photo memories. But let this be a lesson as to the importance of regular file backups. The value of your important data is up to you, but we suggest you act fast before it’s gone forever. We can help you if you’re willing to help yourself. To proceed with payment for file recovery or to contact us for support, you can access your personal page on our hidden server using any of the gates below. If for some reason you cannot access one of the gates, you will need to install Tor Browser.
PadCrypt ransomware TOR website:
Text presented in the “Payment” page of this website:
Your important files and documents are encrypted
Your important files and documents have been securely encrypted with AES-256 algorithm. To decrypt your files you will need to pay 0.7 BTC before [date]. After that, the price will increase twice and become 1.4 BTC.
PadCrypt Decrypter™
Here we introduce a special software application, PadCrypt Decrypter, which will decrypt your files and allow you to read, open, or modify them like you usually would.
Payment for file decryption
PadCrypt Decrypter can only be purchased using Bitcoin. Bitcoin is a decentralized digital cryptocurrency. Bitcoins are stored in a digital wallet and can be sent over the internet using a smartphone or computer.
Bitcoins are generally hard to obtain. However, there are a number of online vendors providing Bitcoins at affordable costs and offer a number of different payment methods.
1. Getting started with Bitcoin
In order to use Bitcoin you will need to setup your own Bitcoin wallet. We recommend blockchain.info. However, if you already own a Bitcoin wallet you can skip this step.
2. Purchase Bitcoins
There are a number of ways to purchase Bitcoins, whether you're paying by cash, credit/debit card, or direct from your bank account. A range of Bitcoin sellers make Bitcoins easy to obtain.
PadCrypt website support:
PadCrypt website FAQ:
Text presented in PadCrypt website FAQ page:
How does this service work?
The PadCrypt Decryption Service allows you to decrypt and restore your files.
What is Bitcoin?
Bitcoin is a decentralized digital cryptocurrency. Bitcoins are stored in a digital wallet and can be sent over the internet using a smartphone or computer. We only accept payments in Bitcoins so you will need to setup your own digital wallet if you haven't already.
Create a Bitcoin wallet
Is this service monitored?
The PadCrypt Decryption Service is monitored by a number of support staff who are here to help you and answer your questions throughout the day.
How do I know this service really works?
To prove the PadCrypt service really works, we can decrypt one encrypted file for free. Just contact us.
What happens once I pay?
Once you've paid Bitcoins into your assigned wallet and submitted the transaction ID your encryption keys will be delivered. But be aware, due to a large volumes of orders we handle, this can take up to 12-24 hours.
I've paid but my time has ran out?
During payment processing key destruction is suspended. If you made your payment through PadCrypt client then your files will automatically begin decrypting once your payment has been confirmed.
PadCrypt ransomware removal:
Instant automatic malware removal:
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Removal and file recovery procedure
If your files are encrypted with a new extension and a ransom note has appeared, you've been hit by ransomware. Don't pay. The procedure below works in order: contain the infection, identify the variant, remove the ransomware itself (so anything you restore doesn't get re-encrypted), and try to recover files using free decryption tools, Windows Volume Shadow Copies, or backups. Run a full system scan with Combo Cleaner to remove the infection - then move on to file recovery.
Common ransomware behaviors
VisibleEncrypts your files and renames them
The ransomware reads each file, encrypts the contents with the attacker's public key, and writes the encrypted bytes back to disk. Most variants also rename the file by appending a new extension - .net, .locked, .crypt, .lockbit, .djvu, etc. Without the matching private key, the encrypted files cannot be opened normally. Recovery depends on a free decryption tool, a recoverable Volume Shadow Copy, or a clean backup.
VisibleDrops a ransom note in every encrypted folder
A text or HTML file (usually named HOW_TO_DECRYPT.txt, README.txt, _readme.txt, or similar) is placed in every folder that contains encrypted files. The note explains the situation, lists a payment amount in cryptocurrency, gives a deadline, and provides a contact email or .onion site. Save the note - don't delete it. Its exact wording, the email address, and the bitcoin wallet are how you identify the variant in the next phase.
VisibleReplaces the desktop wallpaper
Many ransomware variants change the Windows wallpaper to a black or red image with the ransom message and instructions. The wallpaper is just a visual scare tactic - it doesn't add any actual capability and reverts to normal once the ransomware is removed. Photograph it before removal in case the contact details are useful for variant identification or for reporting to authorities.
HiddenDeletes Volume Shadow Copies
One of the first things modern ransomware does after launching is run vssadmin delete shadows /all /quiet to wipe Windows' built-in Volume Shadow Copies - the snapshots that Previous Versions and System Restore rely on. Some ransomware doesn't fully succeed (especially on systems where the user lacks full admin rights), leaving partial shadow copies recoverable. Phase 4 step 11 covers how to check what survived.
HiddenDisables Windows Defender and other security tools
Before encrypting, the ransomware tries to silence anything that could alert you or block it - Windows Defender real-time protection, third-party antivirus services, backup agents (Veeam, Acronis), and sometimes the Windows Event Log service. It often modifies Group Policy or registry keys to keep these off after reboot. Phase 3 step 9 explicitly turns Tamper Protection back on so the next ransomware attempt can't repeat the trick.
HiddenSpreads laterally to other PCs on the network
Network-aware ransomware (LockBit, Conti, BlackCat, Akira families) doesn't stop at the first machine. It scans for SMB shares, mapped drives, and other PCs on the same network, then encrypts whatever it can reach. On Windows domains, a single compromised user with admin rights can lead to all-domain encryption. This is why Phase 1 step 2 disconnects the network as the very first action - it stops the spread immediately.
HiddenSteals data before encrypting (double extortion)
Modern ransomware (LockBit, BlackCat / ALPHV, Akira, Cl0p, Royal) almost always exfiltrates data before encrypting. The attacker then runs a "double extortion" play: pay the ransom for decryption, plus pay again to prevent the stolen data from being leaked on the group's leak site. Paying the first ransom does not get the leaked data back - assume that anything the ransomware could read was uploaded. This is one more reason not to pay: the data is already out.
Don't pay the ransom
Paying the ransom does not guarantee you'll get your files back. Major ransomware response studies consistently show that a meaningful percentage of paying victims either receive a non-working decryptor, only partial decryption, or no decryptor at all. Beyond that:
- Paying confirms you as a willing target - re-attack rates within 12 months are high
- Several ransomware groups have been sanctioned (US OFAC, UK OFSI). Paying these groups may be illegal under sanctions law in your country
- The ransom funds the next attack - on you or someone else
- Modern ransomware almost always exfiltrates data first, so paying doesn't get the leaked data back. Assume anything the malware could read was uploaded
- Decryptors, even when they work, often leave files corrupted because the encryption itself was buggy or rushed
The path below tries every legal, free recovery option first. Pay only as an absolute last resort, after consulting a lawyer and your country's cyber crime authority.
Disconnect from the network and log out of cloud storage
Pull the Ethernet cable and turn off Wi-Fi on the affected PC. If multiple computers share the network, do the same on every machine you suspect could be affected, including any servers and NAS units.
Then sign out of cloud storage clients (OneDrive, Dropbox, Google Drive, iCloud) from their app settings. If you can, pause the sync. Some ransomware uses the running sync client to push encrypted versions over your clean cloud copies.
Modern ransomware spreads laterally across SMB shares, mapped drives, RDP, and reachable network neighbors. Disconnecting stops the spread the moment you do it. Logging out of cloud sync clients prevents the ransomware from encrypting the cloud copies of your files via the sync API.
Unplug external drives and USB storage
Safely eject any external drives, USB sticks, SD cards, and network-attached storage shares - then unplug them. If a drive was connected when the ransomware ran, the files on it may already be encrypted, but unplugging stops further damage.
Critically: don't reconnect any drive (including your most recent backup) to this PC until the ransomware is removed in Phase 3. Reconnecting an external backup to an actively-infected PC is the most common way that backup gets encrypted too.
Save the ransom note and a sample encrypted file
Copy the ransom note and one small encrypted file (under 1 MB) to a USB stick, or photograph the note with your phone. You'll need both for the variant identification step.
The ransom note is usually one of:
- A
.txtfile in every encrypted folder (typicallyHOW_TO_DECRYPT.txt,README.txt, or_readme.txt) - An
.htmlfile with the same purpose - A changed desktop wallpaper - photograph it
- A lock-screen interrupt that runs at startup - rarer
Don't delete the note. Variant identification depends on its exact wording, the contact email, and the bitcoin wallet address. The note is also evidence if you report to authorities.
Identify the variant with ID Ransomware
From a clean device (your phone is fine, or another PC that wasn't on the affected network), visit id-ransomware.malwarehunterteam.com. Upload the ransom note and the sample encrypted file. The site identifies the variant family and tells you whether a free decryptor exists.
ID Ransomware is run by the Malware Hunter Team. Files you upload are kept private - they're used for analysis, not published. If you're concerned about uploading data anyway, you can paste the contact email and bitcoin wallet from the note - those are often enough for identification.
The ransomware itself must be removed before any file recovery. If it's still active, anything you restore in Phase 4 gets re-encrypted within minutes.
Boot to Safe Mode with Networking and download the scanners
Safe Mode loads only the minimal Windows drivers, which prevents most ransomware from auto-running while you set up the scanners.
Windows 11: open , click Restart now next to Advanced startup. After the restart, click , then press 5 or F5.
Windows 10: click the Windows logo, hold Shift, click the Power icon and choose Restart. From the Choose-an-option screen, click , then press F5.
Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in step 8) and Microsoft Safety Scanner (used in step 9). Save both installers to your Desktop, then disconnect Wi-Fi again before scanning.
Run Microsoft Defender Offline
Reboot to normal Windows. Open . Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads.
Some ransomware variants drop bootkit components or kernel hooks that hide from any scanner running on the same Windows session that's already infected. A pre-boot offline scan sees the disk before the malware can load itself.
VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.
Download Combo CleanerRun a full Combo Cleaner scan
Run the installer you downloaded in step 6 and start a full system scan (not the quick scan). Let it complete, review what it detected, and apply the recommended actions. Combo Cleaner quarantines the ransomware executable and the registry / scheduled-task entries that re-launch it on reboot.
Run Microsoft Safety Scanner and re-enable Defender
Run Microsoft Safety Scanner (MSERT.exe) as a second-opinion full scan. The binary expires every 10 days so the copy you downloaded has the latest signatures.
Once it finishes, open and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Many ransomware variants disable Defender during the attack - this is where you switch it back on so the next attempt can't repeat the trick.
Different scanning engines catch different threats. Running an additional Microsoft scan after Combo Cleaner is the most underused verification step in malware removal - and free.
Try the steps in order. The first decryptor that works ends the recovery process - no need to do all four.
Check the No More Ransom Project for a free decryptor
Visit nomoreransom.org and search the Decryption Tools list for the variant name returned by ID Ransomware. The project is run by Europol, the Dutch Police, and security vendors - everything listed is legitimate and free.
If a decryptor exists, download it onto a clean PC, copy it across, and follow its instructions exactly. Decryptors usually want you to point them at a sample encrypted file plus its known unencrypted version (sometimes any image you previously had a backup of works).
Free decryptors exist for parts of the STOP/Djvu, GandCrab, REvil, Avaddon, Conti and Hive families, among others. Most modern variants don't have public decryptors - if yours isn't listed, that's expected; move to the next step.
Try Windows Volume Shadow Copies
Windows automatically creates Volume Shadow Copies of files when System Restore points are made or scheduled backups run. Most ransomware tries to wipe these (vssadmin delete shadows /all /quiet), but the deletion sometimes fails partially - especially if the running user doesn't have full admin rights. When it does fail, snapshots survive that contain pre-encryption versions of your files.
First, check what's there. Open Command Prompt as Administrator and run:
vssadmin list shadows
If you see entries listed, shadow copies survived. To restore from them:
- Built-in: right-click any folder → Properties → Previous Versions tab. Pick a snapshot dated before the infection and restore.
- Better tool for browsing: install Shadow Explorer (free). It shows all snapshots as a normal file tree and lets you copy out only the files you want.
Shadow Copies recover the original files exactly, with no risk of decryption errors. If they survived, this is faster and cleaner than running a decryptor on the encrypted set.
Restore from cloud or external backup
If you have a backup that pre-dates the infection, this is the cleanest recovery available. Important precautions:
- Don't reconnect a backup drive until Phase 3 is complete. If the ransomware is still active, plugging in the backup encrypts it too.
- For cloud backups (OneDrive, Dropbox, Google Drive, iCloud), use the Version History feature to roll individual files back to pre-encryption versions.
- OneDrive specifically has a "Restore your OneDrive" feature: if it detected mass file changes, you can roll back the entire account up to 30 days. Sign in at OneDrive on the web, click the Settings gear, and choose Restore your OneDrive. Microsoft 365 subscribers also get ransomware detection alerts; non-subscribers get one free recovery.
- Verify the restored files open correctly before you delete the encrypted set. Test a few documents, photos, and any database / project files.
Try Recuva as a last-resort recovery
Recuva is a long shot, not a primary recovery tool. Most modern ransomware encrypts files in place - it reads the original, encrypts the data, and writes the encrypted bytes back to the same disk location. In that case, the original isn't deleted, just rewritten - and Recuva has nothing to find.
But for older or simpler variants that deleted originals before creating encrypted copies (rather than encrypting in place), Recuva can sometimes pull the originals from unallocated disk space. Worth trying as a last resort, especially before you use the disk much further.
If you try it:
- Stop using the disk as much as possible - every disk write reduces recovery odds
- Run Recuva from a USB stick, not from the affected disk
- Use Deep Scan mode (slower but the only mode worth running for this scenario)
Don't skip the steps above expecting Recuva to bail you out. It works in maybe 5-20% of cases, depending on the variant and how soon you try.
Report the attack to authorities
Even if your files aren't recovered, your report helps authorities track variants, attribute groups, and warn future victims. In some jurisdictions (especially the US and UK) early reporting can sometimes help recall a wired ransom payment via banking partners.
Save the report number - banks, insurers, and credit bureaus will ask for it. If you operate a business, you may also have legal disclosure obligations (GDPR in the EU, state breach laws in the US) that run on a 72-hour clock.
Plan 3-2-1 backups going forward
The single best defense against ransomware is a tested backup. Use the 3-2-1 rule:
- 3 copies of your data
- 2 different storage media (e.g., internal drive + external drive)
- 1 offline / air-gapped copy (an external drive that isn't always connected)
Recommended cadence:
- Daily: cloud sync (OneDrive, Dropbox, Google Drive) - convenient, but vulnerable if the ransomware reaches the sync folder. The Version History feature is what saves you
- Weekly: external drive that you connect briefly, then disconnect - the air-gap is what protects against ransomware
- Monthly: a second external drive stored off-site (different physical location) - protects against fire, theft, flood
Test the backup at least once. Open a few files from it, check sizes match, restore one to a different folder. An untested backup isn't a backup - it's a hope.
Patch the entry point and monitor for 30 days
Most reinfections happen via the same vector that worked the first time. Until you've patched the entry point, watch for:
- Unusual disk activity, unexpected file modifications, or unfamiliar processes in Task Manager
- Unexpected reboots or new accounts you didn't create
- Defender or your antivirus turning itself off again
Common entry vectors and what to do about each:
- Phishing email with a malicious attachment - review email filters and train yourself / staff to recognise the patterns - see pcrisk's Phishing/Scam reference
- Exposed RDP with weak passwords - disable Remote Desktop from if you don't need it. If you do, put it behind a VPN and require a long password plus MFA
- Unpatched VPN appliances or public-facing apps - check the vendor's advisories page and apply the latest firmware
- Cracked / pirated software - was the most common vector for STOP/Djvu in particular. Don't run software from torrent sites
Run a Combo Cleaner scan weekly for the first month. Update Windows, browsers, and applications aggressively.
Important: Removing a ransomware infection requires a full system scan, not a manual file delete. If you're not confident with the manual procedure, run an automated scan with Combo Cleaner and Windows Defender and stop there - that combination removes the vast majority of consumer ransomware variants. Then move to Phase 4 for file recovery, or to Phase 5 if your files are unrecoverable and you need to start fresh from a clean Windows install.
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Tomas Meskauskas
Expert security researcher, professional malware analyst
I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.
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