Enjey Crypter ransomware removal instructions
What is Enjey Crypter?
Enjey Crypter is a ransomware-type virus discovered by MalwareHunterTeam. This malware is related to the Fs0ci3ty and RemindMe viruses. Once infiltrated, Enjey Crypter encrypts files and appends the ".email@example.com" extension to the name of each encrypted file. For instance, "sample.jpg" is renamed to "firstname.lastname@example.org". Following successful encryption, Enjey Crypter creates a text file ("README_DECRYPT.txt"), placing it on the desktop. Updated variants of this ransomware append .email@example.com to encrypted files and use HOW_YOU_CAN_DECRYPT_YOUR_FILES.TxT file for ransom demanding message.
The text file contains a message informing victims of the encryption. It is stated that files are compromised and that victims must purchase a unique decoder to restore them. To do this, they are encouraged to contact cyber criminals via an email address ("firstname.lastname@example.org") provided. It is currently unknown whether Enjey Crypter uses symmetric or asymmetric cryptography. In any case, decryption without a unique key is impossible. Developers store this key on a remote server and victims are encouraged to pay a ransom to receive it (or, in this case, a decryption tool with an embedded key). The cost is currently unconfirmed, however, criminals usually demand the equivalent of $500 - 1500 in Bitcoins. These criminals should never be trusted - they often ignore victims, despite submitted payments. There is a high probability that paying will not deliver any positive result - you will simply be scammed. Therefore, never attempt to contact these people or pay any ransom. Unfortunately, there are no tools capable of restoring files encrypted by Enjey Crypter. The only solution is to restore files/system from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
There are dozens of ransomware-type viruses that share similarities with Enjey Crypter including FileLocker, Unlock26, and VenusLocker - these are just some examples from many. All encrypt files and make ransom demands. The only major differences between these viruses are size of ransom and type of encryption algorithm (symmetric/asymmetric) used. The distribution methods are also identical. Cyber criminals often proliferate ransomware via spam emails (malicious emails), third party software download sources (freeware download website, free file hosting websites, torrents, etc.), fake software update tools, and trojans. Therefore, never open files received from suspicious email addresses or download applications from unofficial sources. Furthermore, keep your installed software up-to-date and use a legitimate anti-virus/anti-spyware suite. Bear in mind, however, that cyber criminals often employ fake software updaters to spread the malware. Therefore, never use third party update tools. The key to computer safety is caution.
Message presented within Enjey Crypter ransomware text file ("README_DECRYPT.txt"):
//================= [ ENJEY CRYPTER ] ===========================\
Hello, your personal identity : -
All of your documents, photos, databases and other important data has been encrypted.
To get a decoder, please contact me by e-mail: email@example.com
In the message write the following: ‘’ Hey, I need a decoder + your personal identifier ‘’
You will receive Bitcoin wallet, which will need to pay.
If you have no Bitcoin wallet
- Create a Bitcoin wallet hxxps://blockchain.info/wallet/#/signup~~dobj
- Buy cryptocurrency.
- hxxps://en.bitcoin.it/wiki/Help:FAQ (for beginners),
- Do not try to do something on their own, you can lose all your data!
- Do not rename all files are encrypted!
\================= [ ENJEY CRYPTER ] ========================//
Screenshot of files encrypted by Enjey Crypter ("firstname.lastname@example.org" extension):
Enjey Crypter ransomware removal:
- What is Enjey Crypter?
- STEP 1. Enjey Crypter virus removal using safe mode with networking.
- STEP 2. Enjey Crypter ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Enjey Crypter virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Enjey Crypter ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Enjey Crypter ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Enjey Crypter are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Enjey Crypter ransomware.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Enjey Crypter ransomware: