Paradise Ransomware

Also Known As: Paradise virus
Distribution: Low
Damage level: Severe

Paradise ransomware removal instructions

What is Paradise?

Paradise is a ransomware-type virus promoted as RAAS (Ransomware As A Service). Developers allow affiliates to perform minor changes (for example, change the contact email address and size of ransom) and, in doing so, avoid the task of malware distribution - they use affiliates to proliferate the software. Developers generate revenue by taking a percentage of ransom payments. Following infiltration, Paradise encrypts stored data using RSA-1024 cryptography and appends names of encrypted files with the "id-[affiliate_id].[affiliate_email].paradise" extension. For example, "sample.jpg" might be renamed to a filename such as "sample.jpgid-3VwVCmhU.[info@decrypt.ws].paradise". Following successful encryption, Paradise creates three text files ("PARADISE_README_paradise@all-ransomware.info.txt", "Files.txt", "Failed.txt", and "#DECRYPT MY FILES#.txt") placing them on the desktop. Updated variants of this ransomware use: .[blackblackra@tuta.io].b1, .sambo, __{babyfromparadise666@gmail.com}.p3rf0rm4, .[yourencrypter@protonmail.ch].b29, _V.0.0.0.1{paradise@all-ransomware.info}.prt, id-[affiliate_id].[affiliate_email].sell, id-[affiliate_id].[affiliate_email].ransom, id-[affiliate_id].[affiliate_email].logger , {help@badfail.info}.paradise, .CORP and .VACv2 extensions for encrypted files.

The "Files.txt" text file contains a list of successfully encrypted files, whilst "Failed.txt" contains a list of files that have not been encrypted (for some reason, encryption failed). "#DECRYPT MY FILES#.txt" is the most important - it contains a ransom-demand message stating that files are encrypted and that victims must contact cyber criminals (via an email address provided) to restore them. As mentioned above, Paradise employs RSA-1024 - an asymmetric encryption algorithm. Thus, two keys (public [encryption] and private [decryption]) are generated. Restoring files without the private key is impossible. Cyber criminals store this key on a remote server and make ransom demands (which must be paid in Bitcoins) to receive it. The cost is not specified, but supposedly depends on how quickly victims make contact. Each affiliate may demand a different ransom and, thus, the cost will vary. This, however, usually fluctuates between the equivalent of $500 and $1500. Victims are also permitted to attach three selected files (up to 1 MB in total), which are decrypted free of charge and returned as a 'guarantee' that files can actually be restored. Despite this, cyber criminals should not be trusted. Research shows that they often ignore victims once payments are submitted. Paying does not guarantee that your files will ever be restored - you will simply lose your money and support cyber criminals' malicious businesses. Therefore, ignore all requests to pay or contact these people. Unfortunately, there are currently no tools capable of cracking RSA cryptography and restoring files compromised by Paradise ransomware. The only solution is to restore your files/system from a backup.

Screenshot of a pop-up message encouraging users to pay a ransom to decrypt their compromised data:

paradise ransomware pop-up message

The Internet is full of ransomware-type viruses similar to Paradise. The list of examples includes (but is not limited to) Locked_file, Jigsaw, GRYPHON, ApolloLocker, and GlobeImposter. Although these viruses are developed by different cyber criminals, they have identical behavior - they encrypt files and make ransom demands. There are just two major differences: 1) size of ransom, and; 2) type of encryption algorithm used. Research shows that most use symmetric/asymmetric algorithms (for example, AES, RSA, etc.) that generate unique decryption keys. Therefore, restoring files manually without involvement of developers (contacting these people is not recommended) is impossible, unless the malware is not fully developed (i.e. contains bugs/flaws). Therefore, ransomware-type viruses present a strong case for keeping regular data backups.

Updated variant of this ransomware calls itself "Paradise Ransomware Team" and uses "..paradise" extension for encrypted files (cyber criminals asks to contact them through paradise@all-ransomware.info email address):

paradise ransomware team variant

Newer variants of this ransomware use [support@all-ransomware.info].sell extensions for encrypted files and present their ransom demanding notes in #DECRYPT MY FILES# .html files.

Ransom demanding message of Paradise Ransomware Team variant:

Your files are encrypted!
Paradise Ransomware Team!

WHAT HAPPENED!
Your important files produced on this computer have been encrypted due a security problem.
If you want to restore them, write to us by email.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.
FREE DECRYPTION AS GUARANTEE!
Before payment you can send us 1-3 files for free decryption.
Please note that files must NOT contain valuable information.
The file size should not exceed 1MB.
As evidence, we can decrypt one file
HOW TO OBTAIN BITCOINS!
The easiest way to buy bitcoin is LocalBitcoins site.
You have to register, click Buy bitcoins and select the seller by payment method and price
https://localbitcoins.com/buy_bitcoins/
Also you can find other places to buy Bitcoins and beginners guide here:
http://www.coindesk.com/information/how-can-i-buy-bitcoins/
write to Google how to buy Bitcoin in your country?
Contact!
e-mail:
paradise@all-ransomware.info
or
e-mail:
paradise@all-ransomware.info
Attention!
Do not rename encrypted files
Do not try to decrypt your data using third party software, it may cause permanent data loss
You are guaranteed to get the decryptor after payment
As evidence, we can decrypt one file
Do not attempt to use the antivirus or uninstall the program
This will lead to your data loss and unrecoverable
Decoders of other users is not suitable to decrypt your files - encryption key is unique

How did ransomware infect my computer?

Ransomware-type viruses are distributed in various ways, however, the most popular are fake software updaters, trojans, spam emails (infectious attachments), and unofficial software download sources (freeware download websites, free file hosting websites, peer-to-peer networks, etc.) Fake software updaters exploit bugs/flaws of old software versions to infect the system. Trojans open "doors" for other malware to install. Spam emails often contain malicious attachments (for example, JavaScript files, MS Office documents with macros, and so on) designed to download and install malware. Third party download sources can also proliferate malware by presenting it as legitimate software. In doing so, cyber criminals attempt to trick users into running malicious files.

Threat Summary:
Name Paradise virus
Threat Type Ransomware, Crypto Virus, Files locker
Symptoms Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
▼ Download Malwarebytes
To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

How to protect yourself from ransomware infections?

The main reasons for computer infections are poor knowledge and careless behavior. Therefore, be cautious when browsing the Internet. Never open files received from suspicious emails or download software from unofficial sources. If possible, select the direct download URL, rather than using third party downloaders, since these tools often bundle malicious/potentially unwanted apps. Furthermore, keep installed applications up-to-date and use a legitimate anti-virus/anti-spyware suite. The key to computer safety is caution.

#DECRYPT MY FILES#.txt file containing a ransom demanding message (created on victims desktop):

Paradise decrypt instructions

Message presented within Paradise ransomware text file ("#DECRYPT MY FILES#.txt"):

[WHAT HAPPENED]
Your important files produced on this computer have been encrypted due a security problem
If you want to restore them, write us to the e-mail: info@decrypt.ws
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

[FREE DECRYPTION AS GUARANTEE]
Before paying you can send to us up to 3 files for free decryption.
Please note that files must NOT contain valuable information
and their total size must be less than 1Mb

[HOW TO OBTAIN BITCOINS]
The easiest way to buy bitcoin is LocalBitcoins site.
You have to register, click Buy bitcoins and select the seller by payment method and price
hxxps://localbitcoins.com/buy_bitcoins

[ATTENTION]
Do not rename encrypted files
Do not try to decrypt your data using third party software, it may cause permanent data loss
If you not write on e-mail in 36 hours - your key has been deleted and you cant decrypt your files

Screenshot of Paradise desktop wallpaper:

Paradise wallpaper

Screenshot of files encrypted by Paradise ("id-[affiliate_id].[affiliate_email].paradise" extension):

Files encrypted by Paradise

Update October 31, 2019 - Emsisoft cyber security company has recently released a decryption tool capable of restoring data encrypted by some variants of Paradise ransomware. The tool supports ".paradise", ".2k19sys", ".FC", ".Recognizer", ".exploit", ".immortal", ".p3rf0rm4", ".prt", ".sambo", ".sev", ".stub", ".corp", ".vacv2", ".bitcore" extensions and the user manual, as well as download link can be found in this page.

Screenshot of Emsisoft's Paradise decryption tool:

Paradise ransomware decrypter by Emsisoft

Update March 13, 2020 - Cyber criminals have recently started spreading Paradise ransomware via various email spam campaigns. In order to inject ransomware into the system crooks use IQY (Excel Web Query) files which, once opened, inform Microsoft Excel software what actions to perform (commands to execute). In order to trick recipients into opening these files crooks present them as various software activation keys, offers, and so on so forth.

Paradise ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the Paradise virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Paradise ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Paradise ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Paradise are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by Paradise, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Paradise ransomware.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove Paradise ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Paradise virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Paradise virus on your mobile device.
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