Your Mac Is Infected With Popup Adware Virus Scam (Mac)

Also Known As: "Your Mac Is Infected With Popup Adware Virus" virus
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove Your Mac Is Infected With Popup Adware Virus from Mac?

What is Your Mac Is Infected With Popup Adware Virus?

"Your Mac Is Infected With Popup Adware Virus" is another fake error similar to AppleCare And Warranty, WARNING! MAC OS Is Infected, Apple Support Center - Attention!!, and many others. This error message targets MacOS users and is displayed by a malicious website that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs). Research shows that these programs infiltrate systems without users' consent, misuse system resources, deliver malicious ads, and record various user-system information.

Your Mac Is Infected With Popup Adware Virus scam

This error claims to detect an excessive number of ads due to a possible computer infection: the malware must be eliminated immediately and, for this reason, users should contact Apple Technical Support via a telephone number ("1-844-406-0388") provided. Victims are then supposedly guided through the malware removal process. Note is that this malicious website also contains a fake 'live chat', which supposedly allows users to access the same technical support service. In fact, "Your Mac Is Infected With Popup Adware Virus" is a scam. This error is fake and has nothing to do with Apple. Cyber criminals aim to generate revenue by selling their services (that are not even needed, since the malware does not exist) to unsuspecting users. Furthermore, cyber criminals attempt to gain remote access to users' computers to change system settings and/or install malware. Criminals then claim to "detect" further issues and offer their help for an additional fee. For these reasons, ignore the "Your Mac Is Infected With Popup Adware Virus" error and never attempt to call the aforementioned telephone number. This error can be removed simply by closing the web browser or restarting the system.

Be aware that some potentially unwanted programs and malicious websites significantly diminish system performance by misusing resources to mine cryptocurrency or run other unwanted processes without permission. With regard to potentially unwanted programs, they are likely to generate various 'malvertising' ads such as banners, pop-ups, coupons, and so on. These are displayed using various tools that enable placement of third party graphical content on any site. Therefore, the displayed ads often conceal underlying website content, thereby significantly diminishing the web browsing experience. In addition, 'malvertising' ads typically lead to malicious websites and, in some cases, execute scripts that download and install malware or other potentially unwanted programs. Thus, clicking them can cause high-risk computer infections. In addition, potentially unwanted programs continually record information that often includes private details. This information is sold to third parties (mostly, for marketing purposes). These actions are performed only to generate revenue. For these reasons, potentially unwanted programs must be uninstalled immediately.

Threat Summary:
Name"Your Mac Is Infected With Popup Adware Virus" virus
Threat TypeMac malware, Mac virus
SymptomsYour Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
DamageInternet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate Your Mac Is Infected With Popup Adware Virus virus our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

As mentioned above, "Your Mac Is Infected With Popup Adware Virus" shares many similarities with dozens of other fake errors. All claim that the system is infected, missing files, or damaged in other similar ways, however, these claims are merely attempts to scare and trick victims into calling and paying for technical services that are not required. All potentially unwanted programs are very similar. By offering various useful features, these programs attempt to give the impression of legitimacy, however, their only purpose is to generate revenue for the developers. Rather than providing any real value for regular users, PUPs pose a direct threat to your privacy and Internet browsing safety.

How did potentially unwanted programs install on my computer?

Cyber criminals proliferate potentially unwanted programs via the aforementioned malicious ads, together with a deceptive marketing method called "bundling". Therefore, due to poor knowledge and careless behavior by many users, PUPs often infiltrate systems without permission. "Bundling" is stealth installation of third party programs together with regular software/apps. Developers conceal "bundled" apps within various sections (usually the "Custom/Advanced" settings) - they do not adequately disclose this information. Many users rush the download/installation processes, skip steps, and click various ads. In doing so, they expose their systems to risk of various infections.

How to avoid installation of potentially unwanted applications?

To prevent this situation, be very cautious when downloading/installing software and browsing the Internet. Carefully analyze each step of the download/installation processes to opt-out of all additionally-included programs. Avoid using third party download/installation tools, since they are monetized by promoting dubious apps (the "bundling" method). Furthermore, many malicious ads appear genuine, however, they are distinguishable for their redirects - most lead to gambling, adult dating, pornography, and other dubious websites. If you encounter them, immediately eliminate all suspicious apps/browser plug-ins.

Text presented in the "Your Mac Is Infected With Popup Adware Virus" pop-up and the live chat:

Apple Support
You have been redirected to Apple Support page because your Mac is infected with Popup Adware Virus due to download's from untrusted source. Please connect with a chat support agent for help and support.

Website displaying "Your Mac Is Infected With Popup Adware Virus" error:

Your Mac Is Infected With Popup Adware Virus error displaying website

Text presented within this site:

Welcome To Apple Support
1-844-406-0388
We’re here to help. Call or chat with us

Contact Expert Support
How can we help you?
Get support by phone, chat, or email, set up a repair, or make a Genius Bar appointment.
Call 1-844-406-0388 or Chat With Us

Appearance of "Your Mac Is Infected With Popup Adware Virus" scam (GIF):

Appearance of

Instant automatic removal of Your Mac Is Infected With Popup Adware Virus virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Your Mac Is Infected With Popup Adware Virus virus. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove rogue applications that deliver "Your Mac Is Infected With Popup Adware Virus" pop-up using Combo Cleaner:

Potentially unwanted programs removal:

Remove PUP-related potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "your mac is infected with popup adware virus" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Your Mac Is Infected With Popup Adware Virus" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "your mac is infected with popup adware virus" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "your mac is infected with popup adware virus" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "your mac is infected with popup adware virus" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.