Bank Of America Email Virus

Also Known As: Emotet trojan
Type: Other
Distribution: Low
Damage level: Severe

Bank Of America Email Virus removal guide

What is Bank Of America Email Virus?

"Bank Of America Email Virus" is another spam email campaign that proliferates the Emotet trojan. Developers send thousands of emails claiming that users' money transactions are delayed and asking them to confirm transactions in attached MS Word documents. This is a scam - the opened documents infect systems with the Emotet trojan.

Bank Of America Email Virus malware

Cyber criminals claim to be employees of Bank of America and ask users to confirm money transactions to trick them into opening malicious attachments. This behavior is very common amongst cyber criminals. They often register email addresses and web domains by including names of legitimate companies and governmental agencies. This is done to give the impression of legitimacy - it is much simpler to trick users into opening files received from familiar names. Emotet records various sensitive information, including saved logins/passwords and browsing activity. Cyber criminals might then gain access to social networks, banks, and other personal accounts - misusing them to generate revenue (through money transfers, online purchases, identity theft, etc.) Therefore, the presence of high-risk trojan such as this can lead to serious privacy issues and significant financial loss. If you have recently opened "Bank Of America Email Virus" attachments, there is a high probability that your system is infected. Therefore, scan it with a reputable anti-virus/anti-spyware suite and eliminate all threats.

There are many trojan-type viruses that share similarities with Emotet. The list of examples includes (but is not limited to) LokiBot, TrickBot, FormBook, and Pony. Most are distributed using spam emails. The behavior of these viruses barely differs - in most cases, trojans collect various personal information. In some cases, however, they proliferate other malware (typically ransomware). In any case, trojans such as Emotet pose an extreme threat to your privacy and computer safety.

How did Bank Of America Email Virus infect my computer?

As mentioned, "Bank Of America Email Virus" distributes a malicious MS Word attachment. After opening this file, users are immediately asked to enable macro commands. Once macros are enabled, the document executes commands that download and install malware. Although this malware distribution method is quite simple, it has a major flaw - the document is unable to infect the system if the user opens it with an application other than MS Word (malware will not be downloaded). Furthermore, Emotet targets the Microsoft Windows Operating System only and, therefore, other platforms are safe.

How to avoid installation of malware?

Lack of knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet. Think twice before opening email attachments. Files that seem irrelevant or have been received from suspicious/unrecognizable email addresses should never be opened. Furthermore, have a reputable anti-virus/anti-spyware suite installed and running. Note that more recent versions of MS Office (2010 and above) open newly-downloaded documents in "Protected View" mode. This prevents malicious attachments from downloading and installing malware. Therefore, using older versions is not recommended. If you have already opened "Bank Of America Email Virus" attachment, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "Bank Of America Email Virus" email message:

Subject: Recent money transfer details
Please allow up to 2 days for a transaction to post to your account.
Get your transaction confirmation below.
Thank you for choosing Bankofamerica. Taking care of what is important.
Most sincerely,
Joseph Anderson
Please do not reply to this email.
This email address is for sending purposes only and you will not get a reply.

Malicious attachment distributed via "Bank Of America Email Virus" spam campaign:

Malicious attachment distributed through Bank Of America Email Virus spam campaign

Another variant of fake Bank of America email spreading malware:

bank of america email virus variant 2

Text in this variant:

Subject: Bill Pay Alert
Dear client, Your eBill for is due by - and we noticed you haven't made the payment yet. If you still need to pay, please schedule it now. If you already paid, then you can disregard this email.

Instant automatic removal of Emotet trojan: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Emotet trojan. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.