_Write_To_Emails_ ransomware removal instructions
What is _Write_To_Emails_?
_Write_To_Emails_ is another ransomware-type computer infection that is designed to block access to data stored on computers. This ransomware encrypts all files, thus allowing developers to blackmail victims by making ransom demands (encouraging them to purchase decryption tools). This is a new variant of Matrix ransomware and was discovered by MalwareHunterTeam. _Write_To_Emails_ changes all encrypted filenames by adding a string that contains the ransomware name and a number of email addresses. For example, "1.jpg" becomes "1_Write_To_Emails_[Jingju87@naver.com][Loder903@gmail.com].jpg", and so on. It also creates over 50 .rtf files (MS Office documents) - these are ransom message that contain identical text and are called "Read_Me_T0_Rest0re_Files1.rtf", "Read_Me_T0_Rest0re_Files2.rtf", and so on. The only difference between these names is the number of the the ransom message. Furthermore, _Write_To_Emails_ also changes the desktop wallpaper.
The desktop wallpaper shows a short ransom message stating that people with computers infected by _Write_To_Emails_ have files encrypted with the RSA-2048 cryptography algorithm. To restore them, a special data recovery/decryption tool is required, which can be received by contacting cyber criminals via these email addresses: email@example.com, firstname.lastname@example.org, and email@example.com. Further information is provided in all "Read_Me_T0_Rest0re_Files.rtf" documents. It is explained that an email must be sent to all email addresses provided and must contain the assigned personal ID. Emails must be in English or translated into this language using a professional translator. Ransomware victims are also urged to contact developers immediately, since the elapsed time will determine the cost of the decryption tool. As 'proof' that they can decrypt files (have the correct tool), they offer free decryption of three files (the size of each must not exceed five megabytes). They urge victims to contact them immediately, since, according to the information in the ransom message, they will keep the decryption tool no longer than one week. They make it clear that the decryption tool will be gone after seven days. Furthermore, _Write_To_Emails_ developers warn victims not to attempt to decrypt data using other, third party tools. Any such attempts will supposedly result in data loss. Regardless of any claims made by cyber criminals, they can never be trusted. Most attempt to trick people into making payments, and yet provide no decryption tools in return. Unfortunately, only they have tools capable of decryption, since they use cryptographies that generate unique keys. A ransomware infection can be decrypted using only a specific decryption tool. Generally, the best and only free way to restore files is using a data backup created before infection by ransomware.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Ransomware-type programs usually have similar behavior: they encrypt data and display ransom demand messages. Common differences are cost of decryption and cryptography algorithm used to encrypt data. Most encryptions cannot be decrypted without the involvement of the cyber criminals and the tools they have for this purpose. This might only be possible if the ransomware is still in development (is not fully developed) or contains unfixed bugs/flaws. To avoid data loss in the future, maintain regular backups and store them on remote servers or unplugged storage devices. If not, it is likely that the backups will be encrypted together with the remaining data. Examples of other ransomware-type computer infections similar to this are Maoloa, .blower, and CryptoID.
How did ransomware infect my computer?
It is not known exactly how _Write_To_Emails_ developers proliferate this infection, however, this ransomware and other computer infections use more or less identical methods. They employ spam campaigns, Trojans, untrustworthy software download sources, fake software updating tools/updaters and software cracking tools. Spam campaigns are used to spread malicious programs by sending emails that contain infected attachments (Microsoft Office documents, PDF documents, archive files, executables (.exe files), etc. The main aim is to trick recipients into opening the presented attachments. If opened, they download and install malicious programs such as _Write_To_Emails_ or other infections. Trojans are used to cause chain infections. These programs download and install other viruses. Untrustworthy software download sources such as freeware download, free file hosting websites, peer-to-peer networks (such as torrent clients, eMule, and others) are often used to present malicious files as legitimate. By using these sources, cyber criminals attempt to trick people into download/installation of various computer infections. Fake software updaters usually infect systems by downloading malware or other infections rather than the expected updates, fixes, or by exploiting outdated software bugs/flaws. Software cracking tools cause computer infections by downloading and installing ransomware or other threats rather than activating licensed software or operating systems.
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Symptoms||Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate _Write_To_Emails_ virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
To keep computers safe and avoid infection with ransomware (or other malicious programs), download, install, update software (or operating systems), and browse the internet with caution. Do not use third party software downloaders or other dubious tools - use official and trustworthy websites/sources. Furthermore, update installed software (or operating systems) using implemented functions or tools provided by official software developers. Do not download or open attachments that are presented in emails received from unknown, suspicious or dubious addresses. If a received email seems irrelevant, simply ignore it. Do not use software cracking tools, since these tools are illegal and using them is classed as a cyber crime. Furthermore, software cracks are the reason for various computer infections. Have reputable anti-spyware/anti-virus software installed and to keep it enabled at all times. These programs can protect computers from malicious attacks. If your computer is already infected with _Write_To_Emails_, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in _Write_To_Emails_ ransomware desktop wallpaper:
All your files were encrypted with RSA-2048 crypto algorithm!
Without your personal key and special software data recovery is impossible!
If you want to restore your files, please write to the e-emails:
* Additional info you can find in files: Read_Me_T0_Rest0re_Files.rtf
Screenshot of _Write_To_Emails_ text file ("Read_Me_T0_Rest0re_Files.rtf")
Text presented in _Write_To_Emails_ text file:
Wаrning! Аll yоur filеs wеrе еnсryрtеd with RSА-2048 сrуptо аlgоrithm.
It mеаns thаt yоu will nоt bе аblе tо аccеss thеm аnуmоrе until thеу аrе dесrуptеd with yоur pеrsоnаl dесrуptiоn kеy! Withоut уоur pеrsоnаl kеy аnd sреciаl sоftwаrе dаtа rеcоvеrу is impоssiblе! If yоu will fоllоw оur instruсtiоns, wе guаrаntее thаt yоu cаn dесryрt аll yоur filеs quiсkly аnd sаfеly!
If yоu wаnt tо rеstоrе yоur filеs, plеаsе writе us tо thе е-mаils:
In subjеct linе оf your mеssаgе writе yоur pеrsоnаl ID:
Wе rесоmmеnd yоu tо sеnd yоur mеssаgе ОN ЕАСH оf ОUR 3 ЕМАILS, duе tо thе fасt thаt thе mеssаgе mау nоt rеаch thеir intеndеd rеcipiеnt fоr а vаriеtу оf rеаsоns!
Plеаsе, writе us in Еnglish оr usе prоfеssiоnаl trаnslаtоr!
If yоu wаnt tо rеstоrе yоur filеs, yоu hаvе tо pаy fоr dесrуptiоn in Bitсоins. Thе pricе dереnds оn hоw fаst уоu writе tо us.
Tо cоnfirm thаt wе cаn dесryрt yоur filеs yоu cаn sеnd us up tо 3 filеs fоr frее dесrурtiоn. Plеаsе nоte thаt filеs fоr frее dесrурtiоn must NОT cоntаin аnу vаluаblе infоrmаtiоn аnd thеir tоtаl sizе must bе lеss thаn 5Mb.
Yоu hаvе tо rеspоnd аs sооn аs pоssiblе tо еnsurе thе rеstоrаtiоn оf yоur filеs, bеcаusе wе wоnt kееp yоur dеcrуptiоn kеys аt оur sеrvеr mоre thаn оne wееk in intеrеst оf оur sеcuritу.
Nоtе thаt аll thе аttеmpts оf dесryptiоn by yоursеlf оr using third pаrty tооls will rеsult оnly in irrеvосаble lоss оf yоur dаtа.
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 6 hours, рlеаsе сhеck SРАМ fоldеr!
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 12 hours, рlеаsе trу tо sеnd уоur mеssаgе with аnоthеr еmаil sеrviсе!
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 24 hours (еvеn if уоu hаvе prеviоuslу rесеivеd аnswеr frоm us), рlеаsе trу tо sеnd уоur mеssаgе with аnоthеr еmаil sеrviсе tо еасh оf оur 3 еmаils!
Аnd dоn't fоrgеt tо chеck SPАМ fоldеr!
Screenshot of files encrypted by _Write_To_Emails_ (with the added "_Write_To_Emails_[Jingju87@naver.com][Loder903@gmail.com]" string):
Screenshot of "Read_Me_T0_Rest0re_Files.rtf" files placed on the desktop:
_Write_To_Emails_ ransomware removal:
Instant automatic removal of _Write_To_Emails_ virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of _Write_To_Emails_ virus. Download it by clicking the button below:
- What is _Write_To_Emails_?
- STEP 1. _Write_To_Emails_ virus removal using safe mode with networking.
- STEP 2. _Write_To_Emails_ ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the _Write_To_Emails_ virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the _Write_To_Emails_ ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining _Write_To_Emails_ ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of _Write_To_Emails_ are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as _Write_To_Emails_ ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove _Write_To_Emails_ ransomware: