Racoon Stealer Spyware

Also Known As: Racoon Stealer trojan
Type: Trojan
Distribution: Low
Damage level: Severe

Racoon Stealer virus removal guide

What is Racoon Stealer?

Racoon Stealer is high-risk trojan-type application that stealthily infiltrates the system and collects personal information. Having this trojan installed on your computer might lead to various issues. Furthermore, cyber criminals offer this trojan's services within hacker forums. Therefore, any aspiring cyber criminal can purchase a subscription and generate revenue by misusing stolen data.

Racoon Stealer malware

As mentioned above, Racoon Stealer gathers personal information. This includes passwords, browser cookies and autofill data, and cryptowallet details. Additionally, Racoon Stealer records system information such as Internet Protocol (IP) addresses and geo-location. The data can be misused in various ways. Cyber criminals might use it to transfer users' funds in cryptowallets and other accounts (e.g., PayPal, bank accounts, etc.). Victims could, therefore, lose their savings. Additionally, hijacked accounts (e.g., Facebook, emails, etc.) can be misused to borrow money. Thus, victims might accrue significant debt. In addition, cyber criminals often use stolen contacts to proliferate malware by spamming malicious links/files to all contacts. Note that Racoon Stealer developers aims to generate revenue by selling collected data, rather than misusing it themselves. I.e., they offer a service that allows "subscribers" to access stolen data. Racoon Stealer developers provide an admin panel, which allows subscribers to view and download chosen information (logs). Racoon Stealer is not the first (and certainly, not the last) malware infection that is sold on hacker forums, however, it is rather unique since the buyer does not need to proliferate any malware. Racoon Stealer developers are responsible for distribution, whilst the subscriber gains access only to the stored data and not the malicious executable (the malware programs). In other more common cases, malware developers sell malicious executables, which buyers must then proliferate. Therefore, Racoon Stealer gains a significant advantage, since this is a much more convenient for subscribers who are looking for generic personal data. Racoon Stealer developers offer a weekly/monthly subscription for a cost of $75/$200. This cost is low when considering the revenue that can potentially be generated. Fortunately, most anti-virus/anti-spyware suites are capable of detecting and eliminating Racoon Stealer malware. Therefore, if you suspect Racoon Stealer's presence on your system, immediately scan the system with this software and eliminate all detected threats. Also change the passwords of all accounts. Bear in mind that using an identical password for multiple accounts is very unsafe. Furthermore, we strongly advise you to use combinations of random uppercase/lowercase letters, digits and (if possible) symbols, since existing words and personal information (e.g., name, surname, birth date) are very easy to crack.

Threat Summary:
Name Racoon Stealer trojan
Threat Type Trojan, Password-stealing virus, Banking malware, Spyware
Detection Names (2.exe) Avast (Win32:Trojan-gen), BitDefender (Gen:Heur.Titirez.1.F), ESET-NOD32 (Win32/Spy.Agent.PQZ), Kaspersky (Trojan-Spy.MSIL.Stealer.aik), Full List (VirusTotal)
Malicious Process Name(s) 2.exe (the name may vary).
Symptoms Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software cracks.
Damage Stolen banking information, passwords, identity theft, victim's computer added to a botnet.
Removal

To eliminate Racoon Stealer trojan our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

The internet is full of data-tracking trojans. For example, Banload, Bolik, Tofsee, Vidar, any many others. In most cases, however, developers of these infections do not provide stolen-data-access services as is the case with Racoon Stealer's developers. Typically, cyber criminals misuse recorded information and generate revenue by selling malicious executables so that buyers can infect other people's computers and gather data directly, without involving third parties. In any case, the presence of such infections can lead to identical issues: significant financial loss, serious privacy issues, and identity theft. Eliminate all data-tracking trojans immediately.

How did Racoon Stealer infiltrate my computer?

Trojan-type infections are often proliferated using third party software download sources, spam email campaigns, fake software updaters/cracks, and other trojans (chain infections). Cyber criminals use unofficial download sources (free file hosting websites, peer-to-peer [P2P] networks, freeware download websites, etc.) to proliferate malware by presenting it as legitimate software. Users are tricked into manual download/installation of malware. Spam campaigns are also used in a similar manner. Cyber criminals send hundreds of thousands of identical emails consisting of malicious attachments (files/links) and deceptive messages. The deceptive messages typically present malicious attachments as important documents (bills, invoices, receipts or similar) in attempts to give the impression of legitimacy and trick users into opening them. The idea behind software cracks is to activate paid software free of charge, however, many of these tools are fake. Rather than allowing users to access paid features, they simply inject malware into the system. Fake updaters are also very similar. Rather than updating installed applications, these tools infect computers by exploiting outdated software bugs/flaws or simply downloading and installing malware rather than the updates. Finally, trojans cause "chain infections". These malicious apps stealthily infiltrate computers and, while running in the background, download and install additional malware (usually, high-risk infections, such as other trojans). In summary, the main reasons for computer infections are lack of knowledge of these threats and careless behavior.

How to avoid installation of malware?

To prevent this situation, be very cautious when browsing the internet and downloading/installing/updating software. Carefully analyze all received email attachments. If the file/link is irrelevant, do not open anything. Attachments received from suspicious/unrecognizable email addresses should be ignored. We recommend that you download software from official sources only, using direct download links. Third party downloaders/installers are often used to proliferate malware, and thus such tools should be avoided. The same applies to software updates. Keep installed apps and operating systems up-to-date, however, this should be achieved only through implemented functions or tools provided by the official developer. Software piracy is a cyber crime. In addition, the risk of infection is high. Therefore, you should never attempt to crack any applications. The same applies to downloading already cracked software. Finally, have a reputable anti-virus/anti-spyware suite installed and running. These tools detect and eliminate malware before the system is harmed. The key to computer safety is caution. If you believe that your computer is already infected, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Racoon Stealer login (admin) panel for the subscribers:

Racoon Stealer spyware admin panel for subscribers

Instant automatic removal of Racoon Stealer trojan: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Racoon Stealer trojan. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Racoon Stealer trojan QR code
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Platform: Windows

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