Racoon Stealer Spyware

Also Known As: Racoon Stealer trojan
Type: Trojan
Distribution: Moderate
Damage level: Severe

Racoon Stealer virus removal guide

What is Racoon Stealer?

Racoon Stealer is a high-risk trojan-type application that stealthily infiltrates the system and collects a variety of personal information. Having this trojan installed on your computer might lead to various issues. It is also worth mentioning that cyber criminals offer this trojan's services in various hacker forums. Hence, any wannabe cyber criminal can purchase a subscription and generate revenue by misusing stolen data.

Racoon Stealer malware

As mentioned above, Racoon Stealer gathers a variety of personal information, such as passwords, browsers' cookies and autofill data, and cryptowallet details. Additionally, Racoon Stealer records system information information, Internet Protocol (IP) addresses and geo-location. Such data can be misused in various ways. Firstly, cyber criminals may abuse it to transfer user's funds in cryptowallets and other accounts (e.g., PayPal, bank accounts, etc.) to themselves, meaning that victims may lose all of their savings. Additionally, hijacked accounts (e.g., Facebook, emails, etc.) may be misused to borrow money, which means that victims can get into huge debts. Aside from that, cyber criminals are likely to use stolen contacts to spread malware by spamming malicious links/files to all of the contacts. Now the interesting part is that Racoon Stealer's developers aims to generate by selling collected data, rather than misusing it. To be more specific, they offer a service that allows "subscribers" to access stolen data. Racoon Stealer's developers provide an admin panel which allows to view and download the desired information (logs). Obviously, Racoon Stealer is not the first (and certainly, not the last) malware that is sold in hacker forums. However, it is rather unique because the buyer does not have to spread any malware by himself. Racoon Stealer's developers are responsible for the distribution and the subscriber gets access only to stored data, not the malicious executable (the malware itself). In most cases, malware developers sell malicious executables which buyers have to spread themselves. For this reason, Racoon Stealer gains a huge advantage, because this is way more convenient for a subscriber who is looking for generic personal data. Racoon Stealer's developers offer a weekly/monthly subscription for the price of $75/$200. The price is rather cheap comparing to the revenue that can potentially be generated. Luckily, most of anti-virus/anti-spyware suites are capable of detecting and eliminating Racoon Stealer malware. Therefore, if you suspect Racoon Stealer's presence then immediately scan the system with such suite and eliminate all detected threats. After doing so, change passwords of all used accounts. Keep in mind that using the same password for multiple accounts is unsafe. Moreover, we highly recommend to use combinations of random uppercase/lowercase letters, digits and (if possible) symbols, because existing words and personal information (e.g., name, surname, birth date) are very easy to crack.

Threat Summary:
Name Racoon Stealer trojan
Threat Type Trojan, Password stealing virus, Banking malware, Spyware
Detection Names (2.exe) Avast (Win32:Trojan-gen), BitDefender (Gen:Heur.Titirez.1.F), ESET-NOD32 (Win32/Spy.Agent.PQZ), Kaspersky (Trojan-Spy.MSIL.Stealer.aik), Full List (VirusTotal)
Malicious Process Name(s) 2.exe (the name may vary).
Symptoms Trojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software cracks.
Damage Stolen banking information, passwords, identity theft, victim's computer added to a botnet.
Removal

To eliminate Racoon Stealer trojan our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Internet is full of data-tracking trojans. For example, Banload, Bolik, Tofsee, Vidar, any many others. In most cases, however, developers of such infections do not provide stolen-data-access services like Racoon Stealer's developers do. Typically, cyber criminals misuse recorded information by themselves and/or attempt to generate revenue by selling malicious executables, so that buyers could infect other peoples computers and gather data directly, without involving third parties. One way or another, presence of such infections may lead to the same issues - huge financial losses and serious privacy issues/identity theft. Elimination of data-tracking trojans is paramount.

How did Racoon Stealer infiltrate my computer?

Trojan-type infections are often proliferated using third party software download sources, email spam campaigns, fake software updaters/cracks, and other trojans (chain infections). Cyber criminals use unofficial download sources (free file hosting websites, peer-to-peer [P2P] networks, freeware download websites, etc.) to spread malware by presenting it as legitimate software. Users simply get tricked into manual downloading/installation of malware. Spam campaigns are also used in a similar manner. Cyber criminals send hundreds of thousands of identical emails consisting of malicious attachments (files/links) and deceptive messages. The deceptive messages typically present malicious attachments as some important documents (bills, invoices, receipts, or similar) to create the impression of legitimacy and trick users into opening. The idea behind software cracks is to activate paid software for free. However, vast majority of these tools are fake and instead of allowing users to access paid features they simply inject malware into the system. Fake updaters are also very similar. Instead of updating installed applications these tools infect computers by exploiting outdated software's bugs/flaws or simply downloading and installing malware instead of the actual updates. Last but not least are trojans, which are designed to cause the aforementioned "chain infections". To simplify, these malicious apps stealthily infiltrate computers and, while running in the background, download and install additional malware (usually, high-risk infections, such as other trojans). To sum up, the main reasons for computer infections are users' lack of knowledge and careless behavior.

How to avoid installation of malware?

To prevent this situation users must be very cautious when browsing the Internet and downloading/installing/updating software. Always be sure to carefully analyze all received email attachments. If the file/link is irrelevant then do not open anything. Attachments received from suspicious/unrecognizable email addresses should be ignored as well. We recommend to download software only from official sources, using direct download links. Third party downloaders/installers are often used to spread malware, which is why such tools should be avoided. Same goes for software updates. It is extremely important to keep installed apps and operating system up-to-date. Yet this should be achieved only through implemented functions or tools provided by the official developer. Software piracy is considered a cyber crime. If that wasn't enough, the risk of infections is high. For this reason, you should never attempt to crack any applications. Same goes for downloading already cracked software. Lastly, we recommend to always have a reputable anti-virus/anti-spyware suite installed and running. Such tools will help you to detect and eliminate malware before the system is harmed. The key to computer safety is caution. If you believe that your computer is already infected, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Racoon Stealer login (admin) panel for the subscribers:

Racoon Stealer spyware admin panel for subscribers

Instant automatic removal of Racoon Stealer trojan: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Racoon Stealer trojan. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using  Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by Autoruns application and locate the malware file that you want to eliminate.

You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.