How to remove YOUR_LAST_CHANCE ransomware?

Also Known As: YOUR_LAST_CHANCE virus
Distribution: Moderate
Damage level: Severe

YOUR_LAST_CHANCE ransomware removal instructions

What is YOUR_LAST_CHANCE?

YOUR_LAST_CHANCE is an updated variant of a high-risk ransomware called Nemesis. It was firstly discovered by a malware researcher who goes by the name of GrujaRS. As with its predecessor, YOUR_LAST_CHANCE encrypts most of stored files and renames them. This variant appends filenames with victim's unique ID and ".YOUR_LAST_CHANCE" extension (therefore, ransomware's name). I.e., encrypted "sample.jpg" would be renamed to something like "sample.jpg.id_3057868259_.YOUR_LAST_CHANCE". Additionally, YOUR_LAST_CHANCE automatically opens a temporary text file named "temp000000.txt", as well as generates another text file named "_RESTORE FILES_.txt" and drops a copy in every existing folder.

As a rule, created text file delivers a ransom-demanding message. It basically states that files are encrypted and that victims must purchase a decryption tool in order to restore them. It is unfortunately true that developers of YOUR_LAST_CHANCE are the only ones capable of restoring data. It is currently unknown whether YOUR_LAST_CHANCE uses symmetric or asymmetric cryptography. Nevertheless, it is sure that each victim gets a unique decryption tool which is necessary to restore data. Now the problem is that all keys are stored in a remote server controlled by cyber criminals. For this reason, these persons can easily blackmail victims by offering a paid recovery. The price for YOUR_LAST_CHANCE's decryption is currently unknown. Nevertheless, cyber criminals typically ask for $500-$1500 in Bitcoins, Monero, Dash, or another cryptocurrency. Now no matter how low or high the price is, it should never be paid. Ransomware developers are notorious for ignoring victims after they submit payments. Hence, paying is very likely to give no positive result and users simply get scammed. We highly recommend to ignore all encouragements to contact these persons and, especially, pay ransoms.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

YOUR_LAST_CHANCE decrypt instructions

YOUR_LAST_CHANCE is virtually identical to dozens of other ransomware infections, such as Lokas, Boooam, CAGO, and many others. Notice that all of them are designed to encrypt data so that developers could make ransom demands. Users should also know that encryptions are often performed using algorithms that generate unique decryption keys (e.g., RSA, AES, and similar). Therefore, if the malware is flawlessly developed, restoring data manually (without developers interference) is impossible. Just keep in mind that locally stored backups will be compromised alongside with regular data. For this reason, we highly recommend to store them in a remote server or either an unplugged storage device or remove servers. There's also a chance that used server/storage device will be damaged. For this reason, having multiple backup copies stored in different locations is strongly advised.

How did ransomware infect my computer?

In most cases ransomware infections are distributed using fake software updaters and cracks, trojans, unofficial software download sources, and email spam campaigns. Fake updaters typically infect computers in two ways: by exploiting outdated software's bugs/flaws or simply downloading and installing malware rather than actual updates. Same goes for software cracks which infect computers instead of activating paid software for free. Trojans are basically malicious applications that stealthily infiltrate computers to cause so-called "chain infections" - to inject additional malware into the system. Cyber criminals use various third party download sources like freeware download websites, free file hosting sites, Peer-to-Peer (P2P) networks, and other to proliferate malware by simply presenting it as legitimate software. By doing so, crooks merely trick users to download and install malware manually, without knowing. Email spam campaigns are also used in a similar manner. Crooks send hundreds of thousands of emails that contain deceptive messages encouraging recipients to open malicious attachments (links/files), which are typically presented as important documents. In summary, the main reasons for computer infections are poor knowledge and reckless behavior.

Threat Summary:
Name YOUR_LAST_CHANCE virus
Threat Type Ransomware, Crypto Virus, Files locker
Encrypted Files Extension .YOUR_LAST_CHANCE (this ransomware also appends filenames with victim's unique ID).
Ransom Demanding Message _RESTORE FILES_.txt text file
Cyber Criminal Contact your_last_chance_help@protonmail.com, your_last_chance_help@elude.in, yourlastchancehelp@cock.li, your_last_chance@thesecure.biz
Detection Names Avast (Win32:Malware-gen), BitDefender (Gen:Heur.Ransom.Imps.3), ESET-NOD32 (A Variant Of Win32/Filecoder.FP), Kaspersky (HEUR:Trojan.Win32.Generic), Full List Of Detections (VirusTotal)
Symptoms Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.
Removal

To eliminate YOUR_LAST_CHANCE virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

How to protect yourself from ransomware infections?

First of all, users must realize that the key to computer safety is caution. For this reason, paying attention when browsing the Internet, as well as downloading/installing/updating software is paramount. All received email attachments should be handled with care. Attachments that are irrelevant and those received from suspicious/unrecognizable email addresses should never be opened. We recommend to download software only from official sources, preferably using direct download links. Always remember that third party downloaders/installers usually include rogue apps, which is why such tools should never be used. Proper software maintenance is also extremely important. Always keep installed applications/operating system up-to-date. To achieve this, however, use only implemented functions or tools provided by the official developer. Software piracy is considered a cyber crime and since most of cracking tools are fake, the risk of infections is very high. Therefore, you should never attempt to activate software using third party tools. Lastly, we highly recommend to always have a legitimate anti-virus software installed and running, because such programs will help you protect the system from malware, as they're capable of detecting and eliminating infections before the system is harmed. If your computer is already infected with YOUR_LAST_CHANCE, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.

Text presented in YOUR_LAST_CHANCE ransomware's text file ("_RESTORE FILES_.txt"):

*** ALL YOUR WORK AND PERSONAL FILES HAVE BEEN ENCRYPTED ***

To decrypt your files you need to buy the special software ñ "Nemesis decryptor"
You can find out the details/buy decryptor + key/ask questions
by email: your_last_chance_help@protonmail.com, your_last_chance_help@elude.in OR yourlastchancehelp@cock.li

IMPORTANT!
DON'T TRY TO RESTORE YOU FILES BY YOUR SELF, YOU CAN DAMAGE FILES!
If within 24 hours you did not receive an answer by email, be sure to write to
Jabber: your_last_chance@thesecure.biz


Your personal ID: -

Screenshot of YOUR_LAST_CHANCE's temporary-opened text file ("temp000000.txt"):

YOUR_LAST_CHANCE text file

Screenshot of files encrypted by YOUR_LAST_CHANCE (".YOUR_LAST_CHANCE" extension):

Files encrypted by YOUR_LAST_CHANCE

YOUR_LAST_CHANCE ransomware removal:

Instant automatic removal of YOUR_LAST_CHANCE virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of YOUR_LAST_CHANCE virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the YOUR_LAST_CHANCE virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the YOUR_LAST_CHANCE ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining YOUR_LAST_CHANCE ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of YOUR_LAST_CHANCE are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by YOUR_LAST_CHANCE, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as YOUR_LAST_CHANCE ransomware.

Note that Windows 10 Fall Creators Update includes "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default this feature automatically protects files stored in Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here's more information on how to get this update and add additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove YOUR_LAST_CHANCE ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
YOUR_LAST_CHANCE virus QR code
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Platform: Windows

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