Prevent installation of remote access tool like CyberGate

Also Known As: CyberGate remote access trojan
Type: Trojan
Distribution: Low
Damage level: Severe

CyberGate virus removal guide

What is CyberGate?

CyberGate is one of the many remote access tools (RATs) that allow users to control other connected computers remotely. It is very common for cyber criminals to use programs of this type with malicious intents. Typically, they use RATs to steal personal, sensitive information and then misuse it to generate revenue. People who have their computers infected with programs like CyberGate should uninstall them as soon as possible.

CyberGate malware

There is more than one version of CyberGate, different versions can include different features. It is very likely that most CyberGate versions can be used to steal passwords, files, record audio using webcam and take photos using webcam, and install (and execute) malicious codes. As we mentioned in our introduction, cyber criminals use programs like CyberGate mainly for information theft. One of the ways to achieve it is to use key logging feature which allows to record pressed keys. To be more precise, this feature can be used to steal entered logins, passwords (and other personal information) of Email and banking accounts, Facebook and so on. Stolen accounts could be used to make money transactions or purchases, or to misuse other personal details/information. Videos recorded or pictures taken with a webcam could be used to blackmail victims by threatening them to spread the recorded videos/audios and demand money in return for not sending it to other people. Furthermore, CyberGate could be used to install malicious programs on the operating system. For example, software like ransomware that is designed to lock files by encrypting them and keep them inaccessible unless a ransom is paid. Additionally, it is very likely that most CyberGate versions are capable of avoiding detection by anti-virus or other security tools. It means that people who have it installed might be unaware of that for a long time.

Threat Summary:
Name CyberGate remote access trojan
Threat Type Remote access trojan, Password stealing virus, Banking malware, Spyware
Detection Names (CopyProcess.exe) Avast (AutoIt:Injector-IJ [Trj]), BitDefender (Trojan.GenericKD.3262484), ESET-NOD32 (RAR/Agent.AO), Kaspersky (Trojan-Dropper.Win32.Agent.sbjn), Full List (VirusTotal)
Symptoms RATs usually infilrate victim's computer in a stealthy way and remain silent thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software cracks, fake software updating tools.
Damage Stolen banking information, passwords, identity theft, victim's computer added to a botnet.
Removal

To eliminate CyberGate remote access trojan our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

CyberGate is similar to Sakula, DarkComet, FlawedAmmyy and a number of other programs of this type. Typically, cyber criminals trick people into installing RATs by using deceptive methods. In cases of success they connect to other computers and steal various information, install malicious programs or cause other damage. To sum up, having a computer infected with a RAT can lead to serious problems with privacy, financial and data loss and other issues. If a program like CyberGate is installed on the system, then it should be uninstalled immediately.

How did CyberGate infiltrate my computer?

It is known that cyber criminals spread CyberGate through spam campaigns. To be more precise, they send emails that are disguised as important and/or official, these emails contain malicious attachments that are presented as various invoices or other supposedly important documents/files. The main goal is to trick recipients into opening the attached file which, if opened, downloads and installs CyberGate. Typically, cyber criminals spread unwanted (and/or malicious) programs through attachments such as: Microsoft Office or PDF documents, JavaScript and executable files, archives like ZIP, RAR and so on. However, there are more ways to trick people into installations of malware or other unwanted software. Cyber criminals also use untrustworthy software download sources, trojans, fake software updaters and unofficial activation tools too. Examples of unreliable file or software download sources are Peer-to-Peer networks, freeware download and free file hosting websites, unofficial pages and third party downloaders. Computers get infected when people download and open malicious files that are disguised as regular or even official files. Simply said, people who use sources of this type risk to install malware by themselves. Trojans are programs that are often used to spread (install) various malicious software. However, it can be done only when a trojan is already installed on the operating system. Fake updaters usually infect computers by downloading and installing malware instead of updating outdated programs, or by exploiting bugs, flaws of already installed programs that are out-of-date. Unofficial activation ('cracking') tools are used by people who expect to avoid having to pay for activation of some licensed software. However, quite often these tools do not activate programs but download and install malicious programs instead.

How to avoid installation of malware?

Do not open files that are attached to irrelevant emails, especially if they are received from unknown, suspicious email addresses. The same applies to web links that might lead to downloads of malicious files. All software (and files) should be downloaded from official websites and via direct download links. Unofficial websites, various third party downloaders and other similar sources often contain malware/might be used to spread malware. Update software (or operating system) through tools or implemented functions that are offered (created) by official developers. Installed software should not be activated with unofficial ('cracking') tools, these tools could be designed to cause downloads and installations of malicious programs. Besides, it is not even legal to use tools of this type. And finally, operating system should be regularly scanned with a reputable anti-virus or anti-spyware software. If you believe that your computer is already infected, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Screenshot of CyberGate administration panel:

cybergate administration panel

Instant automatic removal of CyberGate remote access trojan: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of CyberGate remote access trojan. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using  Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by Autoruns application and locate the malware file that you want to eliminate.

You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
CyberGate remote access trojan QR code
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Platform: Windows

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