Meds ransomware removal instructions
What is Meds?
Meds is malicious software that belongs to the Djvu ransomware family. Typically, ransomware-type programs are used to encrypt files and force victims to purchase decryption tools and/or keys (in effect, pay ransoms). This ransomware adds the ".meds" extension to all encrypted files. For example, "1.jpg" becomes "1.jpg.meds". Meds also creates a ransom message within the "_readme.txt" file.
The ransom message states that Meds encrypts files including photos, databases, documents, and other data, using the strongest encryption algorithm. The only way to decrypt files is to use a decryption tool and unique key that can be purchased for $980 or $490. The cost depends on how quickly victims contact Meds developers - they offer a discount of 50% for those who send an email to email@example.com or firstname.lastname@example.org within 72 hours. Victims must send a personal ID and are permitted to attach one file, which Meds developers will then supposedly decrypt free of charge. They will also apparently send instructions about how to make payment (typically, ransoms must be paid using cryptocurrencies). In most cases, only the developers can provide tools able to decrypt files encrypted with their ransomware. Unfortunately, not all send these tools, even if their demands are met (ransoms are paid). Therefore, do not trust any cyber criminals. Typically, the only free way to recover files is to restore them from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Meds ransomware is similar to other software of this type. Other examples are Erenahen, b00m, and Moka. Most ransomware-type programs encrypt data (prevent access to files) and force people to pay ransoms (purchase tools that can decrypt files). Main differences are usually size of ransom and cryptographic algorithm (symmetric or asymmetric) used to lock data. In any case, it is often impossible to decrypt files without specific tools held only by the ransomware developers, unless the ransomware is not finished (has bugs, flaws, etc.). To avoid data loss, have your data backed up on a remote server and/or unplugged storage device.
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker.|
|Encrypted Files Extension||.meds|
|Ransom Demanding Message||_readme.txt|
|Cyber Criminal Contactemail@example.com, firstname.lastname@example.org|
|Detection Names||Avast (Win32:Malware-gen), BitDefender (Trojan.GenericKD.41733697), ESET-NOD32 (A Variant Of Win32/Kryptik.GWGY), Kaspersky (Trojan-Ransom.Win32.Stop.dk), Full List Of Detections (VirusTotal)|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
How to protect yourself from ransomware infections
Do not open files that are attached to irrelevant emails, especially if they are received from unknown/suspicious addresses. Ignore these emails and leave any files attached to them unopened. Programs should be downloaded from official websites. Third party downloaders and other such tools should not be trusted or used. Installed software should be updated via implemented functions or tools designed by official developers. If installed programs are not free, do not attempt to activate them with third party, unofficial tools. These are illegal and are often designed to install malware. To protect your computers from various threats, scan them with a reputable anti-virus or anti-spyware suite regularly and ensure that the software is up-to-date. If your computer is already infected with Meds, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.
Text presented in Meds ransomware text file ("_readme.txt"):
Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
Reserve e-mail address to contact us:
Your personal ID:
Screenshot of files encrypted by Meds (".meds" extension):
Meds ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Meds?
- STEP 1. Meds virus removal using safe mode with networking.
- STEP 2. Meds ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Meds virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Meds ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Meds ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Meds are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Meds ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Meds ransomware: