How to stop the "This Update requires an action" pop-up from appearing

Also Known As: This Update requires an action pop-up
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove adware that causes the "This Update requires an action" pop-up on Mac computers

What is "This Update requires an action"?

"This Update requires an action" is the headline of a deceptive pop-up window that encourages users to update outdated software. Do not trust this pop-up or obey the instructions. Research shows that the pop-up appears due to adware that is already installed on the computer and/or browser. Typically, people do not install adware intentionally. Therefore, apps of this type are classed as potentially unwanted applications (PUAs). This particular pop-up is used to promote PUAs such as Tapufind and ChillTab - we strongly recommend that you do NOT download or install them.

This Update requires an action scam

In addition to unwanted, deceptive pop-ups, adware also displays other ads such as coupons, banners, surveys, etc. Typically, people who trust and click them are redirected to untrustworthy web pages or they are tricked into unwanted downloads/installations. In this case, the deceptive pop-up tricks people into downloading and installing Tapufind and ChillTab. It could also be used to proliferate other unwanted apps. Furthermore, installed adware might operate as information tracking tools to record details such as IP addresses, geolocations, addresses of visited websites, entered search queries, etc. Adware developers often sell the details to other people (potentially cyber criminals) who misuse them to generate revenue or even steal identities. To avoid this situation and problems relating to browsing safety, we recommend that you uninstall all adware immediately. This can be done by scanning the system with Combo Cleaner and then removing all detected threats.

Threat Summary:
Name This Update requires an action pop-up
Threat Type Mac malware, Mac virus.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate This Update requires an action pop-up our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Examples of adware-type apps that might be responsible for displaying the "This Update requires an action" pop-up include OpticDaemon, LightAgent, DisplayUpdate, PowerLift, and PowerLog. It can also be displayed by other adware. Typically, this software provides no 'useful features' and is designed only to help the developers to generate revenue.

How did potentially unwanted applications install on my computer?

Unwanted applications are downloaded or installed through intrusive ads or the set-ups of various programs (usually free). The "bundling" method is used to distribute unwanted apps through software set-ups. Developers use it to trick people into unwanted downloads/installations by hiding PUAs in setup options such as "Custom", "Advanced", and others. In summary, information about the inclusion of unwanted apps in set-ups is not properly disclosed. Note, however, that unwanted apps are generally only downloaded/installed when people carry out the process without changing options that are included in the set-ups.

How to avoid installation of potentially unwanted applications

Do not use third party software downloaders, installers, download software from untrustworthy websites, using Peer-to-Peer networks (torrent clients, eMule), or other dubious tools. Software and files should be downloaded via official and trustworthy websites, and direct download links. Do not finish any download or installation process without checking "Custom", "Advanced", and other settings, and deselecting offers to download or install unwanted software. Avoid clicking intrusive ads, especially if they are displayed on dubious websites. If clicked, they can redirect to potentially malicious websites or cause unwanted downloads and installations. Browsers or systems can be prevented from showing ads and opening dubious web pages by removing all unwanted extensions, plug-ins, and add-ons installed on the browser, and programs installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the pop-up:

This Update requires an action:
Please check the box to complete the update
If you do nothing, this message will be closed automatically in 60 seconds.

Instant automatic removal of This Update requires an action pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of This Update requires an action pop-up. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove this update requires an action pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

This Update requires an action pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove this update requires an action pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove this update requires an action pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove this update requires an action pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
This Update requires an action pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of This Update requires an action pop-up on your mobile device.
We Recommend:

Get rid of This Update requires an action pop-up today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.