Avoid downloading software from Trksmm deceptive web pages

Also Known As: trksmm pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to stop browsers from opening Trksmm web pages on Mac computers

What is Trksmm?

Trksmm is a group of deceptive websites designed by scammers who seek to trick people into downloading and installing dubious apps. At the time of the research, one Trksmm web page was used to advertise the Smart Mac Booster application by encouraging visitors to remove a detected virus with it. None of these deceptive websites or software advertised on them can be trusted. The notifications about so-called 'detected viruses' displayed on these sites are fake. Typically, people do not visit websites of this type intentionally - they are redirected to them by potentially unwanted apps (PUAs) already installed on their browsers and/or computers.

Trksmm scam

Once opened, Trksmm web pages inform Mac users that their computers are infected with a virus. When the pop-up windows with this notification are closed, they display a window that contains device information and encourages users to scan their systems by clicking the "Scan Now" button. If the button is clicked, the Trksmm web page starts a fake scanning process. When complete, this informs visitors that it has detected a virus called "Bankworm" (a virus that steals banking information). This virus must supposedly be removed by downloading and installing Advanced Mac Cleaner through the "REMOVE VIRUS NOW" button. At the time of the research, however, the Trksmm website actually downloaded the "maccleaner.pkg" file, which installed Smart Mac Booster. The "maccleaner.pkg" file (and Trksmm web page) is used to proliferate more than one dubious app. For example, Advanced Mac Booster and MacCleansePro. In any case, do not download apps from deceptive web pages. Note that they might also be used to proliferate malicious programs.

As mentioned, deceptive web pages are often opened by installed PUAs. Additionally, these apps usually deliver intrusive ads and gather information. PUAs feed users with coupons, banners, surveys, pop-ups and other intrusive ads. If clicked, these open dubious (potentially, malicious) websites or run scripts designed to download and/or install potentially malicious apps. Furthermore, PUAs often collect browsing-related information such as entered search queries, URLs of visited websites, IP addresses, geolocations, and other similar data. Some might be designed to record personal details. Developers share the data with third parties (possibly, cyber criminals) who misuse it to generate revenue.

Threat Summary:
Name trksmm pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim These web pages claim that the visitor's Mac is infected with a virus.
Detection Names (app2869.trksmm73[.]live) Fortinet (Spam), Kaspersky (Malware), Spamhaus (Spam), Full List (VirusTotal)
Serving IP Address (app2869.trksmm73[.]live) 176.119.1.201
Related Domains Full list below.
Promoted Unwanted Application Smart Mac Booster
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Other examples of families of deceptive web pages include Hndry, Vnbue, and Stydbui. Typically, they advertise dubious software. None of the web pages or apps promoted through them can be trusted. If a browser opens these pages automatically, it is likely due to an installed PUA. Apps of this type can cause problems with browsing safety, privacy, and identity theft. Therefore, remove all PUAs immediately.

How did potentially unwanted applications install on my computer?

Most people download and install unwanted apps unintentionally. Typically, this happens when they click intrusive, dubious advertisements or software developers include PUAs into the set-ups of regular programs (using the "bundling" method). In the first case, unwanted downloads/installations occur when deceptive ad runs scripts that download or install the unwanted apps. In the second case, PUAs are downloaded and installed when people download/install regular software without checking and changing settings that are available in the setup. In most cases, offers to download or install unwanted apps are hidden in "Custom", "Advanced", and other parts of the set-ups. Unfortunately, many people do not even check them.

How to avoid installation of potentially unwanted applications

Download software using only official websites and direct links (or other trustworthy sources). Avoid unofficial websites, third party downloaders/installers, and Peer-to-Peer networks (torrent clients, eMule, and so on). Note that third party downloaders/installers are monetized by promoting/distributing unwanted applications. Study each software download/installation setup and check available settings ("Custom", "Advanced", etc.). Dismiss all offers to install or download additional (unwanted) software before finishing any installation/download process. Do not click intrusive advertisements, especially those that appear on dubious websites. These often lead to potentially malicious websites such as gambling, pornography, adult dating, and so on. If unwanted redirects occur often, or various ads appear randomly, check apps installed on the browser (extensions, plug-ins, and add-ons) and programs installed on the operating system. Remove any unwanted entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in a pop-up window of Trksmm web page:

VIRUS FOUND

A website you visited today has infected your Mac with a virus.

Press OK to begin the repair process.

Screenshot of the second page:

trksmm second page 

Text in this page:

VIRUS FOUND
A website you have visited today has infected your Mac with a virus. A full system scan is now required to find and remove harmful files or applications from your Mac OS X 10_13_6 device.
DEVICE INFORMATION
Brand: Apple
Device: Mac OS X 10_13_6
Browser: Safari 12.0.1
IP: 85.206.10.62
Provider: Telia Lietuva, AB
Location: - LT
Scan Now

Screenshot of the third page:

trksmm third page

Text in this page:

DOWNLOAD REQUIRED
Please download the Advanced Mac Cleaner application to remove Bankworm from your Mac.
VIRUS INFORMATION
Virus Name: Bankworm
Risk: HIGH
Infected File: /os/apps/worm.icv
VIRUS REMOVAL
Application: Advanced Mac Cleaner
Rating: 9.9/10
Price: Free
REMOVE VIRUS NOW

Appearance of Trksmm scam (GIF):

Appearance of Trksmm scam (GIF)

List of domains related to the Trksmm website family:

trksmm104[.]live trksmm111[.]live trksmm112[.]live
trksmm116[.]live trksmm12[.]live trksmm13[.]live
trksmm19[.]live trksmm2[.]live trksmm25[.]live
trksmm28[.]live trksmm3[.]live trksmm30[.]live
trksmm31[.]live trksmm37[.]live trksmm38[.]live
trksmm4[.]live trksmm40[.]live trksmm42[.]live
trksmm46[.]live trksmm49[.]live trksmm5[.]live
trksmm59[.]live trksmm61[.]live trksmm67[.]live
trksmm69[.]live trksmm73[.]live trksmm76[.]live
trksmm77[.]live trksmm8[.]live trksmm81[.]live
trksmm82[.]live trksmm85[.]live trksmm90[.]live

Screenshot of Smart Mac Booster installer:

Smart Mac Booster installer

Screenshot of Smart Mac Booster unwanted application:

Smart Mac Booster potentially unwanted app

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove unwanted applications promoted via Trksmm websites using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove trksmm pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

trksmm pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove trksmm pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove trksmm pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove trksmm pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
trksmm pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of trksmm pop-up on your mobile device.
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