Devil ransomware removal instructions
What is Devil?
Devil is a part of Dharma, a family of ransomware-type programs. It renames encrypted files by appending victim's ID, developer's email address and ".devil" extension to their filenames. For example, it renames a file named "1.jpg" to "1.jpg.id[1E857D00-2574].[firstname.lastname@example.org].devil", and so on. Like most programs of this type, Devil provides victims with instructions on how to contact its developers/decrypt files as well. In this case it creates the "info.txt" file and displays a pop-up window (info.hta). Updated variants of this ransomware use ".[email@example.com].devil" extension for encrypted files.
As stated in the pop-up window, Devil encrypts all files and they cannot be decrypted without a decryption tool and/or key that can be purchased from its developers. Instructions on how to purchase it can be received by writing an email to firstname.lastname@example.org, it is mentioned that price of a decryption depends on how fast victims will contact these cyber criminals. Devil's developers promise to send a decryption tool after a payment. Also, they offer a free decryption of 5 files that can be sent to them via the provided email address. However, those files should not be larger than 4MB and contain valuable information. It is also stated that by renaming or trying to decrypt files with some other software victims may cause permanent data loss and/or increase price of a decryption. Unfortunately, there are no other (and free) tools that could decrypt files encrypted by Devil, at least not at the moment. However, we do not recommend to trust these or any other cyber criminals (ransomware developers), quite often they do not send decryption tools and/or keys even if victims meed all their demands (pay them a ransom). It means that they only way to recover files without having to pay a ransom (and risking to be scammed) is to restore them from a backup. It is worth mentioning that files remain encrypted even if ransomware is uninstalled/removed from the operating system. However, it is worth doing because removal of ransomware prevents it from causing further data loss (encryptions).
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
More examples of malicious programs that are classified as ransomware are NEMTY 2.5 REVENGE, Helpforyoupc and Zeoticus. What most of them have in common is that they are designed to prevent victims from accessing their files and create ransom notes. Typically, two main differences are cryptographic algorithm (symmetric or asymmetric) that ransomware uses to encrypt data and size of a ransom that its developers demand to be paid. Most of the times cyber criminals behind a particular ransomware are the only ones who can help victims to decrypt files/have tools that can decrypt encrypted data. It is possible to avoid data (and financial) loss only when ransomware contains bugs, flaws or other vulnerabilities, and/or when victims have a data backup. That is why it is always a good idea to have a backup of data created and keep it on some remote server or unplugged storage device.
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||.devil|
|Ransom Demanding Message||info.txt and pop-up window.|
|Cyber Criminal Contactemail@example.com|
|Detection Names||Avast (Win32:Malware-gen), BitDefender (Trojan.Ransom.Phobos.F), ESET-NOD32 (Win32/Filecoder.Phobos.C), Kaspersky (HEUR:Trojan.Win32.Generic), Full List Of Detections (VirusTotal)|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate Devil virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
If a received email is irrelevant, it is sent from unknown address and contains some attachment (or website link) it should be ignored. We strongly recommend not to open files (or web links) that are presented in emails of this kind without being sure that it is safe to do that. Software should be downloaded from official websites and direct download links. Other sources (like Peer-to-Peer networks, third party downloaders, unofficial pages, etc.) could be used to proliferate malware. Installed programs should be updated through implemented functions or tools that are provided by official software developers. The same applies to their activation. It is illegal to use third party tools to activate licensed programs and it may lead to having a system infected with malware. And finally, it is important to regularly scan the operating system for threats with a reputable antivirus or anti-spyware suite and always keep it up to date. If your computer is already infected with Devil, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in a pop-up window dispayed by Devil ransomware:
All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail firstname.lastname@example.org
Write this ID in the title of your message 1E857D00-2574
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
Screenshot of Devil's text file:
Text in this file:
!!!All of your files are encrypted!!!
To decrypt them send e-mail to this address: email@example.com.
Screenshot of files encrypted by Devil (".devil" extension):
Devil ransomware removal:
Instant automatic removal of Devil virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Devil virus. Download it by clicking the button below:
- What is Devil?
- STEP 1. Devil virus removal using safe mode with networking.
- STEP 2. Devil ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Devil virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Devil ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Devil ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Devil are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Devil ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Devil ransomware: