How to uninstall Eking ransomware from your computer

Also Known As: Eking virus
Distribution: Moderate
Damage level: Severe

Eking ransomware removal instructions

What is Eking?

Eking belongs to the Phobos ransomware family. It encrypts files, renames them, and generates a number of ransom messages. Eking renames files by adding the victim's ID, email address, and appending the ".eking" extension to filenames. For example, it renames "1.jpg" to "[1E857D00-2275].[].eking", "2.jpg" to "[1E857D00-2275].[].eking", and so on. It displays a ransom message in a pop-up window ("info.hta") and creates another in a text file ("info.txt").

The info.hta and info.txt ransom messages state that victims must contact Eking's developers by sending an email to or and awaiting further instructions. If victims do not receive a reply within 24 hours, they are urged to contact cyber criminals via the provided Tor website link. They are also offered free decryption of up to five files, which can be sent to Eking's developers before paying for decryption. Unfortunately, there are no other tools that can decrypt files compromised by Eking ransomware - only Eking's developers have valid decryption tools. Note that ransomware developers do not send decryption tools/keys, even after payment. Therefore, victims who trust cyber criminals are often scammed. Generally, the only way to recover access to files lost due to ransomware attacks is to restore them from a backup. Uninstalling Eking from the operating system will prevent further encryption, however, already encrypted files remain inaccessible even after removal of the ransomware.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

Eking decrypt instructions (info.hta)

There are many examples of other ransomware infections including Koti, ZoNiSoNaL and MR.ROBOT. This software encrypts data and provides instructions about how to contact the cyber criminals who designed it, pay the ransom, and other information. Common differences are cost of a decryption tool/key and encryption algorithm (symmetric or asymmetric) that ransomware uses to lock (encrypt) files. In most cases, free decryption is possible only when ransomware contains bugs/flaws and is not complete. Unfortunately, this is rare. Therefore, it is important to have data backed up on remote servers (such as Cloud) and/or unplugged storage devices.

How did ransomware infect my computer?

Some of the most common ways that cyber criminals use to spread ransomware and other malware are via spam campaigns, fake software updaters, untrusted download channels, unofficial software activation tools and Trojans. Using spam campaigns, they send emails that contain malicious attachments or website links designed to download dangerous files. Their main goal is to deceive recipients into opening (executing) malicious files, which then install malware. The files are often Microsoft Office documents, archive files (ZIP, RAR), PDF documents, JavaScript files, and executable files such as .exe. Malware is also spread through fake software updaters. Typically, unofficial, third party updating tools do not update/fix any installed software. They simply install malware or infect systems by exploiting bugs/flaws of outdated software. Furthermore, untrusted software download channels can also distribute malware. Peer-to-Peer networks such as torrent clients, eMule, free file hosting sites, freeware download websites and other similar channels often lead to download of rogue files. When executed, the files infect computers with malicious software. Note that the files are often disguised as legitimate and regular. Software 'cracking' programs are used by people who seek to activate paid software free of charge, however, they often install ransomware-type and other malicious software instead. Trojans spread malware when installed - if a malicious program of this type is already installed, it is likely to cause additional damage.

Threat Summary:
Name Eking virus
Threat Type Ransomware, Crypto Virus, Files locker.
Encrypted Files Extension .eking
Ransom Demand Message info.hta and info.txt
Cyber Criminal Contact,,,,,,,,,,,,,, ICQ@fartwetsquirrel,,,,,,,,,,,,,,, yoursjollyroger@cock,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, @helpsnow (Telegram), and decphob on Sonar
Detection Names Avast (Win32:PWSX-gen [Trj]), BitDefender (Trojan.GenericKD.33855769), ESET-NOD32 (A Variant Of MSIL/GenKryptik.EKSC), Kaspersky (HEUR:Trojan-PSW.MSIL.Agensla.gen), Full List Of Detections (VirusTotal)
Rogue Process Name Battleships (its name may vary)
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing Trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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How to protect yourself from ransomware infections

Do not open links or attachments within irrelevant emails, especially if the messages are received from unknown, suspicious addresses. Software should be downloaded only from official websites and via direct links. Unofficial web pages, third party downloaders/installers and the other channels/sources (mentioned above) should not be trusted. Update and activate software properly using implemented functions/tools that are provided by official software developers. Other tools are often used to distribute malware and, furthermore, it is illegal to activate licensed software with unofficial, third party tools. Scan your system with reputable antivirus or anti-spyware software and keep it up to date. If your computer is already infected with Eking, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.

Text presented in Eking ransomware pop-up window ("info.hta")

All your files have been encrypted!
Your PC has been infected by a ransomware. If you want to restore them, contact the following address below.
E - Mail contact - /
If there is no answer in 24 hours. Try to contact us via Sonar.
- Download TOR browser
- While using your TOR browser copy and paste the URL below:
- Register an account and message us in our ID : decphob
- If the TOR link is not working go to hxxps://
Write this ID in the title of your message -
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
Where to buy bitcoins?
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Screenshot of Eking text file ("info.txt"):

Eking ransomware text file (

Text in this file:

Your PC has been infected by a ransomware.  If you want to restore them, contact the following address below.

E - Mail contact - /

If there is no answer in 24 hours. Try to contact us via Sonar.

Download TOR browser


While using your TOR browser copy and paste the URL below:


Register an account and message us in our ID : decphob

If the TOR link is not working go to hxxps://


Screenshot of files encrypted by Eking (".eking" extension):

Files encrypted by Eking ransomware (.eking extension)

Eking malicious process running in Task Manager as "Battleships" (its name might vary):

eking battleships malicious process

Another variant of Eking ransomware pop-up window:

Eking ransomware pop-up window (2020-07-14)

Text presented within:

All your files have been encrypted!
The likelihood that you can decrypt them yourself is zero, since they are securely encrypted using an exclusive encryption algorithm.
Don't worry, each file can be recovered. We want to help you with that.
You have the possibility to send some files to us without important information to make sure that your documents can be recovered.
We have no purpose to deceive you, because we the same people as you and understand the importance of encrypted information and it can damage our business reputation.
If you really want to recover your files, connect with us as soon as possible via email:
Don't try to recovery files by the third party software. It can lead to the irrevocable loose of the information. We repeat - no one but us can encrypted them.
Don't try to appeal to the third party organizations because they work as intermediaries and appeal to us. Connect with us directly.
Connect with us as soon as possible because our letters can be quickly blocked and we can lose your chance to recovery files
Reply to the each of our email addresses. It's very important because some of our email address can be temporary blocked.
If you don't receive an answer in 24 hours try to use another email service. Necessarily check the spam folder when you waiting our answer. You can encrypt 3 files free. This files shouldn't contain the important information. We will check it.
We necessary provide to you all required instructions and explain how to quickly get back all your files. We don't have a purpose to empty your pockets that's why we always ready for a dialog and to discuss final price. We appreciate your time and your information. And do not forget - there is nothing personal, we are real professional and do our job.

Update October 12, 2020 - A Turkish variant of Eking ransomware has been recently discovered.

Screenshot of the Turkish Eking variant's pop-up window ("info.hta"):

Pop-up of Turkish Eking ransomware variant

Screenshot of the Turkish Eking variant's text file ("info.txt"):

Text file of Turkish Eking ransomware variant

Text presented within both of them:

Sisteminizde Önemli Gördüğümüz Verilerinizi Şifreledik. Bilindik Veri Kurtarma Yöntemleri ile Verilerinizi Geri Getiremeyeceğinizi Bilmenizi İsteriz.

Bu Yöntemler Sadece Sizin için Vakit Kaybı Olacaktır.

1-) Son Zamanlarda Bazı Meslektaşlarımız Utanarak ve Üzülerek Söylemek isterimki Para Almalarına Rağmen Dosyaları Açmıyor Bozuk Açıyorlar ve Tekrar Para istiyorlar
Biz Onlardan Değiliz Yaklaşık Olarak 6 Senedir Bu işi Yapıyoruz ve Binlerce Referansa Sahibiz Güven Konusunda Size Bildireceğimiz Referans Firmaları Arayarak Daha Önce Tarafımızdan Hacklendiğini
ve Ödemeden Sonra Sorunsuz Olarak Verilerini Aldığnı Teyit Edebilirsiniz.

2 -) Bir Diğer Sorun ise Son Zamanlarda Data Kurtarma Firmalarına Bilgisayarcılarınıza Gönderdiğiniz Serverları İstedikleri Rakama Vermediğimiz Takdirde Müşteriye Yani Size Dosyaların Kurtulmayacağını
Ödeme Yapsanız Dahi Açmayacağımızı Söyleyebiliyorlar veya Sözleşme Yaptığınız Bilgisayarcının Sorumluluğunda Olan Rakamı Bilgisayarcı Bilgi işlem Elemanı vs. vs. Rakamı Ödemeyemeyince ve Ödemek istemediğinde
Hardiski Tornavidayla Bozarak Sorunun Donanımsal Olduğunu Söyleyebiliyorlar.

3-) Yukarıda Bahsettiğim Sorunları Yaşamamak Adına Fake Mailler Açarak Bize Mail Atmayınız Cevap Vermiyoruz Firma Mailleri Dışından Gelen Hiç bir Mail Cevaplanmamaktadır.

4- ) Sizi Tanımıyorum, Dolayısıyla Size Karşı Kötü Duygular Beslememin Size Kötülük Yapmamın Bir Anlamıda Yok Amacım Sadece Bu İşten Bir Gelir Elde Etmek. Yaptığınız Ödeme Sonrasında
En Kısa Zamanda Verilerinizi Eski Haline Getirmek İçin Sunucunuza Bağlanacağım.

Dosya isimlerindeki id Numarası ile Birlikte Verilerinizi Almak isterseniz Lütfen SAAT 10  a Kadar Mail Atınız

Yinede Veri Kurtarma Firmaları ve Programları Denemek isterseniz Lütfen Dosyaların Aslı üzerinde Değil Bir Yere Kopyalayıp Onlar Üzerinde Deneme Yapınız.

Saat 10:00' a Kadar Dönüş Yapan Kişilere indirimli Rakam Uygulanacak Saat 10' Dan Sonra Dönenlere ise Hiç Bir Şekilde İndirim Yapılmayacaktır.

2 3 Gün Boyunca Her Yolu Deneyip Yukardaki Yazdıklarımıza inanmayıp Dosyaları Kurtarmaya Çalışıp Kurtaramayan Kişilerdende ilave Ücret Almaktayım.

Eking ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Isolating the infected device:

Some ransomware-type infections are designed to encrypt files within external storage devices, infect them, and even spread throughout the entire local network. For this reason, it is very important to isolate the infected device (computer) as soon as possible.

Step 1: Disconnect from the internet.

The easiest way to disconnect a computer from the internet is to unplug the Ethernet cable from the motherboard, however, some devices are connected via a wireless network and for some users (especially those who are not particularly tech-savvy), disconnecting cables may seem troublesome. Therefore, you can also disconnect the system manually via Control Panel:

Navigate to the "Control Panel", click the search bar in the upper-right corner of the screen, enter "Network and Sharing Center" and select search result: Disconnecting computer from the Internet (step 1)

Click the "Change adapter settings" option in the upper-left corner of the window: Disconnecting computer from the Internet (step 2)

Right-click on each connection point and select "Disable". Once disabled, the system will no longer be connected to the internet. To re-enable the connection points, simply right-click again and select "Enable". Disconnecting computer from the Internet (step 3)

Step 2: Unplug all storage devices.

As mentioned above, ransomware might encrypt data and infiltrate all storage devices that are connected to the computer. For this reason, all external storage devices (flash drives, portable hard drives, etc.) should be disconnected immediately, however, we strongly advise you to eject each device before disconnecting to prevent data corruption:

Navigate to "My Computer", right-click on each connected device and select "Eject": Ejecting external storage devices

Step 3: Log-out of cloud storage accounts.

Some ransomware-type might be able to hijack software that handles data stored within "the Cloud". Therefore, the data could be corrupted/encrypted. For this reason, you should log-out of all cloud storage accounts within browsers and other related software. You should also consider temporarily uninstalling the cloud-management software until the infection is completely removed.

Identify the ransomware infection:

To properly handle an infection, one must first identify it. Some ransomware infections use ransom-demand messages as an introduction (see the WALDO ransomware text file below).

Identify ransomware-type infection (step 1)

This, however, is rare. In most cases, ransomware infections deliver more direct messages simply stating that data is encrypted and that victims must pay some sort of ransom. Note that ransomware-type infections typically generate messages with different file names (for example, "_readme.txt", "READ-ME.txt", "DECRYPTION_INSTRUCTIONS.txt", "DECRYPT_FILES.html", etc.). Therefore, using the name of a ransom message may seem like a good way to identify the infection. The problem is that most of these names are generic and some infections use the same names, even though the delivered messages are different and the infections themselves are unrelated. Therefore, using the message filename alone can be ineffective and even lead to permanent data loss (for example, by attempting to decrypt data using tools designed for different ransomware infections, users are likely to end up permanently damaging files and decryption will no longer be possible even with the correct tool).

Another way to identify a ransomware infection is to check the file extension, which is appended to each encrypted file. Ransomware infections are often named by the extensions they append (see files encrypted by Qewe ransomware below).

Identify ransomware-type infection (step 2)

This method is only effective, however, when the appended extension is unique - many ransomware infections append a generic extension (for example, ".encrypted", ".enc", ".crypted", ".locked", etc.). In these cases, identifying ransomware by its appended extension becomes impossible.

One of the easiest and quickest ways to identify a ransomware infection is to use the ID Ransomware website. This service supports most existing ransomware infections. Victims simply upload a ransom message and/or one encrypted file (we advise you to upload both if possible).

Identify ransomware-type infection (step 3)

The ransomware will be identified within seconds and you will be provided with various details, such as the name of the malware family to which the infection belongs, whether it is decryptable, and so on.

Example 1 (Qewe [Stop/Djvu] ransomware):

Identify ransomware-type infection (step 4)

Example 2 (.iso [Phobos] ransomware):

Identify ransomware-type infection (step 5)

If your data happens to be encrypted by a ransomware that is not supported by ID Ransomware, you can always try searching the internet by using certain keywords (for example, ransom message title, file extension, provided contact emails, cryptowallet addresses, etc.).

Search for ransomware decryption tools:

Encryption algorithms used by most ransomware-type infections are extremely sophisticated and, if the encryption is performed properly, only the developer is capable of restoring data. This is because decryption requires a specific key, which is generated during the encryption. Restoring data without the key is impossible. In most cases, cyber criminals store keys on a remote server, rather than using the infected machine as a host. Dharma (CrySis), Phobos, and other families of high-end ransomware infections are virtually flawless, and thus restoring data encrypted without the developers' involvement is simply impossible. Despite this, there are dozens of ransomware-type infections that are poorly developed and contain a number of flaws (for example, the use of identical encryption/decryption keys for each victim, keys stored locally, etc.). Therefore, always check for available decryption tools for any ransomware that infiltrates your computer.

Finding the correct decryption tool on the internet can be very frustrating. For this reason, we recommend that you use the No More Ransom Project and this is where identifying the ransomware infection is useful. The No More Ransom Project website contains a "Decryption Tools" section with a search bar. Enter the name of the identified ransomware, and all available decryptors (if there are any) will be listed.

Searching for ransomware decryption tools in website

Restore files with data recovery tools:

Depending on the situation (quality of ransomware infection, type of encryption algorithm used, etc.), restoring data with certain third-party tools might be possible. Therefore, we advise you to use EaseUS Data Recovery Wizard Pro. This tool supports over a thousand data types (graphics, video, audio, documents, etc.) and it is very intuitive (little knowledge is necessary to recover data).

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EaseUS Data Recovery Wizard Pro

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Trial version of EaseUS Data Recovery Wizard Pro is capable of scanning drives and listing recoverable files - to restore them, you must purchase a license.

Step 1: Perform a scan.

Hover your mouse over the partition you wish to scan and select "Scan". You can also select a specific folder, or click shortcut icons to scan the Desktop or Recycle Bin: Scanning the storage drive with EaseUS Data Recovery Wizard PRO (step 1)

Wait for EaseUS Data Recovery Wizard Pro to complete the scan. The scanning duration depends on the volume of files (both in quantity and size) that you are scanning (for example, several hundreds gigabytes could take over an hour to scan). Therefore, be patient during the scanning process. We also advise against modifying or deleting existing files, since this might interfere with the scan. If you add additional data (for example, downloading files/content) while scanning, this will prolong the process: Scanning the storage drive with EaseUS Data Recovery Wizard PRO (step 2)

Step 2: Recover data.

Once the process is complete, select the folders/files you wish to restore and simply click "Recover". Note that some free space on your storage drive is necessary to restore data. Note also that the trial version of EaseUS Data Recovery Wizard Pro is only capable of scanning drives and listing recoverable files - to restore them, you must purchase a license: Recovering data with EaseUS Data Recovery Wizard Pro

Step 3: Save the scan session (optional).

We recommend that you save the scanning session once you have completed recovery, in case you decide to recover additional files later. Simply click the "Save Scan Session" icon in the upper-right corner of the screen and choose the location for the file to be saved. This will save a lot of time, since you will not need to re-scan the storage drive the next time you wish to restore something. Bear in mind, however, that data removed after the scanning session has finished will not be listed: Saving scan session in EaseUS Data Recovery Wizard Pro

Create data backups:

Proper file management and creating backups is essential for data security. Therefore, always be very careful and think ahead.

Partition management: We recommend that you store your data in multiple partitions and avoid storing important files within the partition that contains the entire operating system. If you fall into a situation whereby you cannot boot the system and are forced to format the disk on which the operating system is installed (in most cases, this is where malware infections hide), you will lose all data stored within that drive. This is the advantage of having multiple partitions: if you have the entire storage device assigned to a single partition, you will be forced to delete everything, however, creating multiple partitions and allocating the data properly allows you to prevent such problems. You can easily format a single partition without affecting the others - therefore, one will be cleaned and the others will remain untouched, and your data will be saved. Managing partitions is quite simple and you can find all necessary information on Microsoft's documentation web page.

Data backups: The most reliable backup method is to use an external storage device and keep it unplugged. Copy your data to an external hard drive, flash (thumb) drive, SSD, HDD, or any other storage device, unplug it and store it in a dry place away from sun and extreme temperatures. This method is, however, quite inefficient, since data backups and updates need to be made regularly. You can also use a cloud service or remote server. Here, an internet connection is required and there is always the chance of a security breach. Therefore, you should consider using an application to create data backups locally.

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EaseUS Todo Backup

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for EaseUS Todo Backup. 30 days free trial available.

We recommend using the EaseUS Todo Backup application. The "Home" edition of EaseUS Todo Backup is usually more than adequate for regular users, however, the "Business" edition is more suitable for companies and large computer networks. The EaseUS Todo Backup application provides extensive data protection features. You can easily create backups, and encrypt and compress them for enhanced protection and storage saving purposes. It also allows you to set backup schedules, create bootable devices, and restore the system if a crash occurs. You can easily choose where to store the created backup: locally; uploaded to an external drive; FTP; cloud storage, or elsewhere. In summary, EaseUS Todo Backup is an all-in-one tool, which provides all features required to properly backup your data.

Creating a data backup:

The backup process is virtually identical regardless of the item (file, partition, entire system) you wish to backup. Taking the File Backup feature as an example:

Step 1: Choose which item to backup.

Click on the "Menu" icon in the upper-left corner of the screen to reveal the menu and select "File Backup": Creating data backups with EaseUS Todo Backup tool (step 1)

Select the files you want to backup. You can also enter a name and description of the backup that will be created: Creating data backups with EaseUS Todo Backup tool (step 2)

Step 2: Change the default settings.

The EaseUS Todo Backup application provides a variety of additional options that can be added/modified while creating the backup. For example, you can encrypt data (add a password), select the compression rate (how much the backup should be compressed), performance (how many system resources should be allocated), add an email notification (you receive an email once the process is complete) and so on.

To open the options window, click the "Backup options" button in the lower-left corner of the screen: Creating data backups with EaseUS Todo Backup tool (step 3)

Select the settings you want to change and click "Save". You can also reset your changes by clicking "Reset to initial settings": Creating data backups with EaseUS Todo Backup tool (step 4)

Step 3: Select the backup destination.

As mentioned above, EaseUS Todo Backup allows you to choose where backups are saved - locally or externally.

Click the "Browse..." button and select the location you want the backup to be saved: Creating data backups with EaseUS Todo Backup tool (step 5)

Step 4: Safety measures and process completion.

Depending on the location you have chosen, there are a number of measures you should or should not take. If you are uploading to an internet-connected location (for example, Cloud storage, FTP, etc.), be sure to maintain your internet connection, otherwise you will have to start again. The same applies to external storage devices - do not unplug them until the process is complete.

The progress bar displays estimated time remaining until completion. Large backups (hundreds of gigabytes) can take hours to create (depending on storage device speed, internet connection, etc.). Therefore, the application also allows you to optionally choose what the system should do (shut down, sleep or hibernate) once the process has finished: Creating data backups with EaseUS Todo Backup tool (step 6)

The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Eking virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Eking virus on your mobile device.
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