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Do not trust the "(10) Viruses were detected on your iPhone" scam

Also Known As: (10) Viruses were detected on your iPhone pop-up
Type: Mac Virus
Damage level: Medium

What is the "(10) Viruses were detected on your iPhone" fake alert?

"(10) Viruses were detected on your iPhone" is a scam promoted on various deceptive webpages. As evidenced by its name, this scheme primarily targets iPhone users (however, it might be accessed using other Apple devices as well).

The scam claims that threats were found on the users' mobile devices, and the viruses have damaged them. It must be emphasized that no website can detect threats/issues present on the visitors' devices.

The goal of such schemes is to promote untrustworthy software that is supposedly capable of removing the fake malware infections. Typically, the scams endorse fake anti-viruses, adware, browser hijackers, and other PUAs (Potentially Unwanted Applications).

These schemes may even proliferate malware (e.g., trojans, ransomware, cryptocurrency miners, etc.). Few users access scam sites intentionally; most enter them via mistyped URLs, redirects caused by intrusive ads, or force-opened by installed PUAs.

(10) Viruses were detected on your iPhone scam

The scam states that ten viruses have been detected on the user's iPhone. It also claims that the device's battery might be infected and damaged. The scheme urges the user to remove the malware infections, as allegedly, the fake viruses may cause severe damage to the mobile phone.

The scam then lists simple steps instructing how to download/install and run the promoted application. As mentioned in the introduction, all of the information provided by "(10) Viruses were detected on your iPhone" - is false.

Therefore, by trusting this scam, users can inadvertently allow untrustworthy and possibly malicious software into their devices, which can then lead to serious problems. PUAs are commonly spread through online scams.

This software appears legitimate and innocuous. Users are lured into download/installation with offers of various "useful" features that seldom work as advertised, and in most cases - they do not work at all.

Fake anti-virus tools are prime examples of such PUAs. They require activation (purchase) to operate as promised, yet after activation - the functionalities remain nonoperational.

Furthermore, unwanted apps can have heinous functions. Some can cause redirects to misleading, deceptive, and malicious sites (e.g., ones running "(10) Viruses were detected on your iPhone").

PUAs classified as adware deliver intrusive advertisement campaigns. The delivered ads are more than a minor nuisance, they also endanger device/user safety.

Upon being clicked, intrusive adverts redirect to rogue/malicious webpages, and some can stealthily download/install software. Another PUA type called browser hijackers modify browser settings and limit/deny access to them - in order to promote fake search engines.

The promoted web searching tools usually cannot provide search results, so they redirect to Google, Bing, Yahoo, and other genuine search engines. What is more, most PUAs have data tracking abilities.

They typically monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather sensitive information extracted from it (IP addresses, geolocations, and personally identifiable details). The collected data is then shared with and/or sold to third-parties (potentially, cyber criminals).

To summarize, the presence of unwanted software on devices - can result in system infections, severe privacy issues, financial losses, and even identity theft. Therefore, it is strongly advised to eliminate all suspect applications and browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name (10) Viruses were detected on your iPhone pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim Scam claims users' iPhones have been infected and may be damaged.
Promoted Unwanted Application Various dubious applications
Related Domains phonefortress-security[.]eu
Serving IP Address (phonefortress-security[.]eu) 45.77.180.232
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

"Your iPhone was hacked after visiting an Adult website", "Your Apple iPhone is severely damaged", "(3) Viruses have been detected on your iPhone", and "Your Apple iPhone may be severely damaged by viruses!" are some examples of schemes akin to "(10) Viruses were detected on your iPhone".

There are thousands of deceptive sites on the Web, and they use different tactics to gain and abuse users' trust. Common scam models include (but are not limited to): warnings that the system is infected or at risk, alerts that an essential piece of software is outdated or missing, ludicrous deals and offers, and fake prize giveaways.

Scam websites are widespread; hence, it is highly recommended to exercise caution when browsing.

How did potentially unwanted applications install on my computer?

PUAs can have "official" download pages, which are often endorsed by deceptive sites. These applications can also be downloaded/installed alongside other programs.

This false marketing tactic of pre-packing regular software with unwanted or malicious additions - is called "bundling". Rushed download/installation processes (e.g., ignored terms, used "Easy/Express" settings, etc.) increase the risk of unintentionally allowing bundled content into the device.

Intrusive advertisements spread PUAs as well. Once clicked on, they can execute scripts to make downloads/installations without user consent.

How to avoid installation of potentially unwanted applications?

It is advised to research products prior to download/installation and/or purchase. Additionally, only official and trustworthy download channels must be used.

Since dubious download sources, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - offer bundled and hazardous content. When downloading/installing, it is important to read terms, explore possible options, use the "Custom/Advanced" settings, and opt-out from supplementary apps, tools, features, and so forth.

Intrusive adverts appear ordinary and harmless; however, they redirect to various unreliable and questionable sites (e.g., gambling, adult-dating, pornography, etc.). In case of encounters with ads and/or redirects of this kind, the system must be inspected and all suspicious applications and browser extensions/plug-ins detected - removed from it without delay.

If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in the "(10) Viruses were detected on your iPhone" scam:

Apple security
Thursday
15 April 2021

 

(10) Viruses were detected on your iPhone and the battery might be infected and damaged.

 

0 minutes 35 seconds

 

If you do not remove this malware at this time, it may cause more serious damage to your phone.

How to fix this:

 

Step 1: Tap the button below and install the recommended virus protection tool for free from AppStore

 

Step 2: Run the application to remove all the malware to repair your phone 100%

 

Download and install

 

Detected by apple.

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove (10) viruses were detected on your iphone pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

(10) Viruses were detected on your iPhone pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove (10) viruses were detected on your iphone pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove (10) viruses were detected on your iphone pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove (10) viruses were detected on your iphone pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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