Primary Result removal instructions
What is Primary Result?
Primary Result is a dubious browser extension that claims to enhance the Internet browsing experience. This browser plug-in is developed and released by SuperWeb LLC, and although it may seem to provide useful functionality, is classed as an adware-type application. This association is made due to a deceptive software marketing method called 'bundling' employed by the developers to distribute Primary Result. Bundling is a way to install additional programs without users' permission during installation of user-selected software. Following successful infiltration on Internet Explorer, Google Chrome, and Mozilla Firefox, this extension generates intrusive online advertisements such as banners, pop-ups, interstitial, transitional, full-page ads, etc., These often lead to bogus websites containing infectious content.
Furthermore, various software and hardware information (including IP addresses, unique identifier numbers, search queries, visited websites, pages viewed, etc.) is recorded by Primary Result. This information may be personally identifiable and such behavior can result in serious privacy issues or even identity theft. SuperWeb LLC has released hundreds of applications identical to Primary Result. For example: Zoom Zoom, Swift Record, Between Lines, Pine Tree, and Special Box. These applications (including Primary Result) are useless for the user - SuperWeb LLC releases identical applications under different names to avoid detection by legitimate anti-spyware and anti-virus software. The purpose of all software applications released by SuperWeb LLC is to generate revenue by the display of intrusive ads and sharing collected data with third parties. You are strongly advised to remove Primary Result from your system.
Most popular freeware download websites employ small programs called 'download clients' to monetize their traffic and free services. Download clients (also called 'installers', 'download managers', etc.) are developed to offer installation of additional programs during download of free software. These promoted apps are described as 'legitimate and virus-free', however, most are adware or malware. You can avoid installation of Primary Result, and other similar rogue programs, by observing each step of the free software download procedure and never accepting installation of additional apps. Furthermore, downloaded software should be installed using the 'Advanced' or 'Custom' installation options - this will reveal any hidden applications listed for installation and allow you to decline them. If you have installed Primary Result, the following guidelines will help you to remove this adware from your system.
Deceptive free software installers used in Primary Result adware distribution:
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- What is Primary Result?
- STEP 1. Uninstall Primary Result application using Control Panel.
- STEP 2. Remove Primary Result adware from Internet Explorer.
- STEP 3. Remove Primary Result ads from Google Chrome.
- STEP 4. Remove 'Ads by Primary Result' from Mozilla Firefox.
- STEP 5. Remove Primary Result ads from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Primary Result adware removal:
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Primary Result", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes Primary Result ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove Primary Result adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Primary Result", select this entry and click "Remove".
If you continue to have problems with removal of the primary result adware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Primary Result", select this entry and click the trash can icon.
If you continue to have problems with removal of the primary result adware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Primary Result".
Computer users who have problems with primary result adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the primary result adware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove primary result adware from your computer, please ask for assistance in our malware support forum.
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