Computer Pal Adware

Also Known As: Ads by Computer Pal
Type: Adware
Distribution: Low
Damage level: Medium

Computer Pal removal instructions

What is Computer Pal?

Computer Pal is a deceptive browser extension developed by SuperWeb LLC. This browser plug-in claims to enhance the Internet browsing experience (especially online shopping) by enabling features such as comparison shopping, coupons, and other similar functionality - "We're passionate about improving web by providing the best tools to enhance the browsing experience, from searching the web to comparing online deals to find the best prices. We've combined all of our great ideas into the Computer Pal product suite, a FREE set of tools that work to make your browsing experience... better!" Many users may feel that Computer Pal is legitimate and useful, however, it is categorized as adware and a potentially unwanted program (PUP). The main reason for these negative associations is rogue behavior exhibited by the Computer Pal add-on - it infiltrates systems without users' permission, displays intrusive online ads, and collects various system information.

Computer Pal adware

Computer Pal displays banner, pop-up, interstitial, transitional, full-page, coupon, and other advertisements by employing a virtual layer, which enables placement of any graphical content on visited websites. Some of these ads can open a new browser tab or window, thereby increasing the chance of accidental user clicks. The advertisements may seem harmless, since they display various offers such as shopping discounts. Some, however, may redirect to rogue websites containing infectious content and there is a high probability that clicking ads on these sites will cause further computer infections. Furthermore, Computer Pal is developed to continually monitor users' Internet browsing activity, recording various software and hardware information including Internet Protocol (IP) addresses (to determine geolocations), websites visited, search queries entered into search engines (Google, Bing, Yahoo, etc.), pages viewed, and other details. This information might seem insignificant, however, be aware that it may contain personally identifiable details. The developers of Computer Pal (SuperWeb LLC) share collected data with third parties, and thus, having this add-on installed on your system can lead to serious privacy issues or even identity theft. For these reasons, we strongly advise that you uninstall Computer Pal from your system immediately.

Computer Pal Privacy Policy statement regarding data collection:

We only share or sell your non-public personal information with non-affiliated third parties when we believe doing so is permitted by you or authorized by this Privacy Policy. In addition, the Company may share your personal information with our parent, subsidiary or affiliate companies without restriction.

Computer Pal is identical to BetterBrowse, Gravity Space, Wander Burst, and hundreds of other PUPs developed by SuperWeb LLC. This company has released many deceptive browser plug-ins under different names to avoid detection by legitimate anti-spyware and anti-virus suites. Although these apps offer various 'useful' features, none provide any real value. The purpose of Computer Pal and other applications developed by this company is to generate revenue by delivering ads and collecting personally identifiable information.

How did Computer Pal install on my computer?

SuperWeb LLC distributes its products using a deceptive software marketing method called 'bundling', which allows them to stealthily install add-ons such as Computer Pal without users' consent. This method is effective, since many users do not express enough caution during download and installation of software. Unaware that potentially unwanted programs are likely to be concealed, they skip most steps, thereby inadvertently installing deceptive apps such as Computer Pal. The developers are concerned only with the amount of revenue generated, and thus, do not properly disclose installation of dubious apps.

How to avoid installation of potentially unwanted applications?

To avoid computer infections, closely inspect each step of the software download/installation processes, and ensure that no third party applications are included. The key to computer safety is caution. Never rush these processes.

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Quick menu:

Computer Pal adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Computer Pal adware uninstall via Control Panel

In the uninstall programs window, look for "Computer Pal", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Computer Pal ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Computer Pal adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Computer Pal ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Computer Pal", select this entry and click "Remove".

Removing Computer Pal ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by computer pal, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Computer Pal  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Computer Pal", select this entry and click the trash can icon.

Removing Computer Pal ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by computer pal, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Computer Pal ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Computer Pal".

Removing Computer Pal ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by computer pal removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by computer pal, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by computer pal from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by computer pal or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Computer Pal QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by Computer Pal on your mobile device.
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