CryptoConsole ransomware removal instructions
What is CryptoConsole?
Discovered by security researcher xXToffeeXx, CryptoConsole is a ransomware-type virus that impersonates Purge (Globe) malware. Be aware, however, that CryptoConsole only mimics file encryption - the virus simply renames files using the "unCrypteemail@example.com_[NAME_OF_FILE]" pattern. An HTA file ("How decrypt files.hta") is then created containing a ransom demand message.
The message claims that files are encrypted (in fact, they are not ) and to 'restore' them, victims must supposedly pay a ransom of .25 Bitcoin (~$230). Victims are also permitted to send CryptoConsole's developers a single encrypted file, which is then 'restored' and returned. This, presumably to guarantee that files are decryptable, however, as mentioned above, CryptoConsole performs no encryption - it simply renames them. Therefore, there is no need to pay, and in any case, cyber criminals ignore victims, once payments are submitted. If your files have been encrypted, never trust ransomware developers. Paying does not guarantee that your files will ever be decrypted and you might be scammed. We strongly advise to ignore all requests to pay or contact these people. If your computer has been infected with an undecryptable ransomware, restore your system/files from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
There are hundreds of ransomware-type viruses, all of which are virtually identical. Following infiltration, malware such as Dharma, Karma, Apocalypse, and others, encrypt files and make ransom demands. Most use asymmetric cryptography (encryption and decryption keys are different) and, thus, the only major difference between them is cost of decryption. Cyber criminals often proliferate ransomware via spam emails (infectious attachments), peer-to-peer networks, and other third party software download sources (torrents, eMule, freeware download and free file hosting websites, etc.), malicious software update tools, and trojans. Therefore, never open files received from suspicious emails or download software from unofficial sources. In addition, keep your installed applications up-to-date. Note, however, that cyber criminals often employ fake software updaters to exploit software bugs/flaws to infect the system. Therefore, never use third party update tools. Using a legitimate anti-virus/anti-spyware suite is also essential. The key to computer safety is caution.
Ransom-demand message presented within CryptoConsole HTA file ("How decrypt files.hta"):
Your files are encrypted!
Your personal ID
Discovered a serious vulnerability in your network security.
No data was stolen and no one will be able to do it while they are encrypted.
For you we have automatic decryptor and instructions for remediation.
How to get the automatic decryptor:
1) Pay 0,25 BTC
Buy BTC on one of these sites:
bitcoin adress for pay:
Send 0,25 BTC
2) Send screenshot of payment to firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, unCrypte@outlook.com (firstname.lastname@example.org, unCrypte@INDIA.COM, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com). In the letter include your personal ID (look at the beginning of this document).
3) You will receive automatic decryptor and all files will be restored
* To be sure in getting the decryption, you can send one file (less than 10MB) to unCrypte@outlook.com In the letter include your personal ID (look at the beginning of this document). But this action will increase the cost of the automatic decryptor on 0,25 btc...
No Payment = No decryption
You really get the decryptor after payment
Do not attempt to remove the program or run the anti-virus tools
Attempts to self-decrypting files will result in the loss of your data
Decoders other users are not compatible with your data, because each user's unique encryption key
Screenshot of files encrypted by CryptoConsole ("unCryptefirstname.lastname@example.org_[NAME_OF_FILE]" pattern):
CryptoConsole ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is CryptoConsole?
- STEP 1. CryptoConsole virus removal using safe mode with networking.
- STEP 2. CryptoConsole ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the CryptoConsole virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the CryptoConsole ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining CryptoConsole ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of CryptoConsole are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and Malwarebytes Anti-Ransomware, which artificially implant group policy objects into the registry to block rogue programs such as CryptoConsole ransomware.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove CryptoConsole ransomware: