Trojan ransomware removal instructions
What is Trojan?
Trojan is a ransomware-type virus discovered by MalwareHunterTeam. Immediately after infiltration, Trojan encrypts most stored data and appends filenames with the ".tron" extension (e.g., "sample.jpg" is renamed to "sample.jpg.tron"). Once files are encrypted, using them becomes impossible. Immediately after data encryption data, Trojan opens a pop-up window with a ransom-demand message.
Trojan detects if a Russian locale is installed. If so, the virus automatically terminates itself and does not encrypt data. Therefore, it is safe to assume that cyber criminals are Russian and attempt to protect their fellow citizens. The ransom-demand message informs victims of the encryption and instructs them what to do next. To decrypt data, victims must pay a ransom. It is currently unknown whether Trojan uses symmetric or asymmetric cryptography, since this information is not provided, however, decryption requires a unique key generated individually for each victim. These keys are stored on a hidden server controlled by Trojan's developers, and thus users are encouraged to pay .05 Bitcoin (currently equivalent to approximately $400) for their release. Furthermore, cyber criminals can never be trusted. Research shows that these people often ignore victims, once payments are submitted. Therefore, paying typically gives no positive results and users are scammed. You are strongly advised to ignore all requests to submit payments. There are currently no tools capable of restoring files encrypted by Trojan and you can only attempt to restore everything from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Trojan is virtually identical to Ladon, CYBERRESEARCHER, Iron, RSA2048Pro, and dozens of other ransomware-type viruses. Research shows that although these viruses are developed by different cyber criminals, their behavior is virtually identical - all encrypt data and make ransom demands. The only major differences are size of ransom and type of encryption algorithm used. Unfortunately, most of these viruses employ algorithms that generate unique decryption keys. Therefore, in most cases file decryption manually is impossible. The only possible scenarios are ransomware not being fully developed or having certain bugs/flaws (e.g., the key is hard-coded, stored locally or similar). These viruses present a strong case for maintaining regular data backups, however, keep backup files on a remote server (e.g., Cloud) or unplugged storage device, otherwise the backups are encrypted together with regular data.
How did ransomware infect my computer?
How to protect yourself from ransomware infections?
The key to computer safety is caution. Therefore, to prevent ransomware infections, be very cautious when browsing the Internet. Think twice before opening email attachments. If the file seems irrelevant or has been sent from a suspicious email address, do not download/open it and delete the email immediately. Furthermore, we strongly advise you to download your applications from official sources only, using direct download links. Third party downloaders/installers should never be used, since they are likely to include rogue applications. Keep installed applications up-to-date and use a legitimate anti-virus/anti-spyware suite. Since criminals proliferate malware using fake updaters, apps should be updated using implemented functions or tools provided by the official developer only.
Text presented in Tron ransomware pop-up window:
All your files are encrypted
What happened to my computer?
Your important files are encrypted. Many of your documents, photos, videos, databases and other files are no longer accessible because they have been encrypted. Maybe you are busy looking for a way to recovery your files, but do not waste your time. Nobody can recover your files without our decryption service.
Can i Recover my Files?
Sure, We guarantee that you can recover II your files safely and easily. But you have not so enough time. You have only have 10 days to submit the payment Also, if you don't pay in 10 days, you won't be able to recover your files forever.
How Do I pay?
Payment is accepted in bitcoin only For more information, click "How to buy Bitcoin". Please check the current price of bitcoin and buy some bitcoins. And send the correct amount to the address specified in the window. After your payment you need to write to us on mail. We will decrypt your files.
We strongly recommend you to not remove this software, and disable your anti-virus for a while, until, you pay and the payment gets processed If your anti-virus gets updated and removes this software automatically, it will not be able to recover your hies even i f you pay!
Screenshot of files encrypted by Trojan (".tron" extension):
Trojan ransomware removal:
- What is Trojan?
- STEP 1. Trojan virus removal using safe mode with networking.
- STEP 2. Trojan ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Trojan virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
Download remover for Tron ransomware
1) Download and install 2) Run system scan 3) Enjoy your clean computer!
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Trojan ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Trojan ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Trojan are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Trojan ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Trojan ransomware: