"FORTUNADIGITAL Email Virus" removal guide
What is "FORTUNADIGITAL Email Virus"?
"FORTUNADIGITAL Email Virus" is an email scam used by cyber criminals who attempt to trick recipients into downloading and installing Remcos RAT, a remote access tool. Like most spam email campaigns, this one contains an attachment presented as a legitimate document. Once opened, however, it installs the remote access tool. Remcos RAT is a legitimate tool, however, it is often used by cyber criminals to generate revenue in malicious ways. Therefore, we strongly recommend that you ignore "FORTUNADIGITAL Email Virus" scam email messages.
Cyber criminals (scammers) behind the "FORTUNADIGITAL Email Virus" claim to be sales representatives of FORTUNA KOMERS (FORTUNADIGITAL). They state that the attached file is an order document that needs to be checked immediately. They also mention that this is a confidential email and should not be read, used, copied or shared if it has been sent to the wrong email address (i.e. if it is not relevant to the recipient). These claims are merely attempts to raise people's curiosity so that they download and open the attached file. As mentioned above, the attachment is used to install the Remcos RAT application. Many cyber criminals proliferate this tool using spam campaigns similar to "FORTUNADIGITAL Email Virus". Remcos RAT itself is a legitimate tool that allows users to control computers remotely, however, it can be misused by cyber criminals to steal personal information such as passwords, logins, private data, and so on. Furthermore, having remote access to another computer allows cyber criminals to download and install files, including viruses such as ransomware. In summary, being tricked into installing a remote access tool can lead to financial/privacy issues and computer infections.
"FORTUNADIGITAL Email Virus" is not the only spam campaign used to trick people into installing the Remcos RAT tool. Other examples are Tornado Group Email Virus and Arrival Notice Email Virus. Many scams are used to proliferate computer infections, including Adwind, FormBook, TrickBot, LokiBot, and so on. Successful attempts to trick people into installing infections (or remote tools) using these spam email campaigns can lead to many problems and they should be removed immediately.
How did "FORTUNADIGITAL Email Virus" infect my computer?
Generally, cyber criminals use malicious Microsoft Office documents, PDF files, executables, archive files (such as RAR), and present them in emails as legitimate attachments. Despite these threats, they can infect systems only when opened/executed. For example, if the attached file is a Microsoft Office document, it will demand permission to enable macro commands. Enabling macros allows certain scripts to download/install malicious software. If you have inadvertently installed the Remcos RAT tool through the "FORTUNADIGITAL Email Virus" spam campaign, a dubious process (e.g., "OVERPRESCRIBED") will appear in Windows Task Manager.
How to avoid installation of malware?
Do not open attachments that are present in emails received from unknown or suspicious email addresses, or if the email subject is irrelevant. The same applies to website links. The simplest way to avoid unwanted installations/computer infections proliferated through malicious email attachments is to simply ignore the received emails. Having reputable anti-virus or anti-spyware software installed can prevent infections before any damage is done. If you have already opened a "FORTUNADIGITAL Email Virus" attachment, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.
Text presented in the "FORTUNADIGITAL Email Virus" email message:
I am writing from Fortuna Komers company.
Attached is an order within your production scope, i would like you to look into and then arrange to send us proforma invoice.
However this order is very urgent as our customers are waiting.
Kindly be swift in your response.
samoborska cesta 203, 10090 Zagreb, Croatia
Tel: +385 1 3877 500
Fax: +385 1 4961 743
Mob: +385 91 422 1312
Der Inhalt dieses Dokuments ist vertraulich und ausschliesslich fuer den bezeichneten Adressaten bestimmt. Wenn Sie nicht der Adressat dieses Dokuments oder dessen Vertreter sein sollten, so vernichten Sie das Dokument bitte und beachten Sie bitte ferner, dass jede Form der Kenntnisnahme, Veroeffentlichung, Vervielfaeltigung oder Weitergabe des Inhalts dieses Dokuments unzulaessig ist.
This message may contain information which is privileged or confidential. If you are not the named addressee of this message please destroy it without reading, using, copying or disclosing its contents to any other person. Please be aware that any form of taking notice, publishing, copying or distribution of the contents of this message is not alowed.
Screenshot of a Remcos RAT processes, "OVERPRESCRIBED (32-bit)", in Task Manager:
Instant automatic removal of Remcos RAT virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Remcos RAT virus. Download it by clicking the button below:
- What is "FORTUNADIGITAL Email Virus"?
- STEP 1. Manual removal of Remcos RAT malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.