Fordan ransomware removal instructions
What is Fordan?
Belonging to Djvu ransomware family, Fordan is a high-risk infection designed to infiltrate computers and encrypt stored data, thereby rendering it unusable. During the encryption, Fordan appends names of encrypted files with ".fordan" extension. I.e., "sample.jpg" is renamed to "sample.jpg.fordan" and so on so forth. Additionally, Fordan creates a text file ("_readme.txt") and drops a copy in every existing folder.
All Djvu's variants generate a text file that delivers the exact same ransom-demanding message. Fordan is not an exception. The message states that data is encrypted and can only be restored by using a unique decryption tool/key. Unfortunately, this is true. The type of cryptography used by Fordan is currently unknown. Yet it is sure that a unique decryption key is generated individually for each victim. The problem is that victims have no access to these keys, since developers store them in a remote server. In order to receive a key and decrypt data each victim has to pay a ransom of $980. To receive payment instructions victims have to contact cyber criminals via email or telegram. Message also notes that victims will receive a 50% discount if they'll contact cyber criminals within 72 hours after the encryption. In other words, the price will drop to $490. Nevertheless, no matter how low or high the price is, it should never be paid. Cyber criminals are notorious for ignoring victims, once payments are submitted. This means that victims are very likely to get scammed. As said before, Fordan is designed to send decryption keys to a remote server. However, if the infected system has no Internet connection or the server is not responding, then ransomware will use a so-called "offline key". If that is the case, then you might be able to restore data using a decryption tool developed by Michael Gillespie (more information below). Otherwise the only possible solution is to restore everything from a backup, if there is one created.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Ransomware-type infections are very similar. This means that Fordan shares many similarities with Recry1, MERS, WannaOof and dozens of other infections. Vast majority of these infections compromise data (typically, by encrypting) so that developers could blackmail victims by offering them a paid decryption. Infections of this type typically employ cryptographies that generate unique decryption keys (for instance, RSA, AES, and similar). Hence, manual decryption is impossible, unless the virus is still in development and/or has certain bugs/flaws (e.g., the key is stored locally, it is hard-coded, or something like that). Infections of this type are one of the main reasons why you should maintain regular data backups. Yet it is important to store them in a remote server or either unplugged storage device, otherwise backups will be compromised as well. Additionally, it is advised to have multiple backup copies stored in different locations, just in case the used device/server is damaged.
How did ransomware infect my computer?
Cyber criminals usually proliferate ransomware infections by using third party software download sources, email spam campaigns, trojans, and fake software updaters, as well as cracks. Peer-to-peer (P2P) networks, freeware download websites, free file hosting sites, and other unofficial download sources are used to present malicious executables as legitimate software. This way users get tricked into manual download and installation of malware. Email spam campaigns are used to send hundreds of thousands of emails that contain deceptive messages encouraging recipients to open attached malicious/links files. These attachments are usually presented as some important documents (e.g., receipts, invoices, bills, or similar). By doing so cyber criminals create the impression of legitimacy and trick users into opening. Fake updaters usually infect computers in two ways: by exploiting outdated software's bugs/flaws or simply downloading and installing malware rather than actual updates. Cracking tools are designed activate paid software for free. However, as with fake updaters, fake cracking tools install malware rather than allowing users to bypass the activation. Last but not least are trojan-type applications, which stealthily infiltrate the system and inject it with additional malware. In summary, users' lack of knowledge and reckless behavior are the main reasons for computer infections.
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||.fordan|
|Ransom Demanding Message||_readme.txt text file|
|Cyber Criminal Contactfirstname.lastname@example.org, email@example.com, @datarestore (telegram)|
|Symptoms||Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.|
|Additional Information||This malware is designed to show fake Windows Update window, modify Windows "hosts" file (to prevent users from accessing cyber security websites) and inject AZORult trojan into the system.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate Fordan virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
To begin with, users must realize that the key to computer safety is caution. For this reason, paying close attention during the download/installation/update processes, as well as when browsing the Internet in general is a must. Software should be downloaded only from official sources, using direct download links. Third party downloaders/installers are often used to spread malware, which is why such tools should never be used. Same goes to software updaters. Keeping installed applications/operating system up-to-date is paramount. To achieve this, however, use only implemented functions or tools provided by the official developer. Software piracy is considered a cyber crime. Moreover, the risk of infections is extremely high. For this reason, you should never attempt to crack installed applications. On top of all that, be sure to always have a reputable anti-virus/anti-spyware suite installed and running. Tools of this type will help you to detect and eliminate malware before the system is harmed. If your computer is already infected with Fordan, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in Fordan ransomware's text file ("_readme.txt"):
Don't worry my friend, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
Reserve e-mail address to contact us:
Our Telegram account:
Your personal ID:
Screenshot of files encrypted by Fordan (".fordan" extension):
Malware researcher Michael Gillespie has developed a decryption tool that might restore your data if it was encrypted using an "offline key". As we've already mentioned, each victim gets a unique decryption key and all of them are stored in remote servers controlled by cyber criminals. These are categorized as "online keys". However, there are cases when the infected machine has no Internet connection or the server is timing out/not responding. If that is the case, Fordan will use an "offline encryption key", which is hard-coded. Now it is worth mentioning that cyber criminals change offline keys every now and again. This is being done to prevent multiple encryptions with the same key. Meanwhile, Michael Gillespie continually gathers offline keys and updates the decrypter. However, the chances of successful decryption are still very low, since only a very small portion of "offline keys" has been gathered. You can download the decrypter by clicking this link (note that the download link remains the same, despite the fact that decrypter is being continually updated). Your files will be restored only if the list of gathered keys will include the one that was used to encrypt your data.
Screenshot of STOP/Djvu decrypter by Michael Gillespie:
As with most of ransomware from Djvu family, Fordan also displays a fake Windows update pop-up during the encryption:
IMPORTANT NOTE! - Aside from encrypting data, ransomware-type infections from Djvu malware family also installs a trojan-type virus called AZORult, which is designed to steal various account credentials. Moreover, this malware family is designed to add a number of entries to the Windows hosts file. The entries contain URLs of various websites, most of which are related to malware removal. This is carried out with the intention of making users unable to access malware security websites and seek help. Our website (PCrisk.com) is also on the list. Removing these entries, however, is simple - you can find detailed instructions in this article (note that, although the steps are shown in the Windows 10 environment, the process is virtually identical on all versions of the Microsoft Windows operating system).
Screenshot of websites added to Windows hosts file:
Fordan ransomware removal:
Instant automatic removal of Fordan virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Fordan virus. Download it by clicking the button below:
- What is Fordan?
- STEP 1. Fordan virus removal using safe mode with networking.
- STEP 2. Fordan ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Fordan virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Fordan ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Fordan ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Fordan are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Fordan ransomware.
Note that Windows 10 Fall Creators Update includes "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default this feature automatically protects files stored in Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here's more information on how to get this update and add additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Fordan ransomware: