How to prevent GermanWiper from damaging files

Also Known As: GermanWiper virus
Damage level: Severe

What is GermanWiper?

Unlike most ransomware-type programs, GermanWiper does not encrypt files, it overwrites them with zero-bytes, thereby rendering them unusable (empty). According to the cyber criminals behind this ransomware, files can be recovered by paying a ransom.

GermanWiper changes the name of each overwritten file by adding an extension that contains five random characters, such as ".phnB2". For example, it renames "1.jpg" to "1.jpg.phnB2". It also changes the desktop wallpaper and creates an HTML file ("[5 random characters]_Entschluesselungs_Anleitung.html") that contains information on how to pay the ransom.

The ransom message is in German, thus it is very likely that the cyber criminals who designed GermanWiper target people who live in German-speaking countries. According to the ransom message, files can be recovered by paying GermanWiper developers $1,500 in Bitcoin.

People who have computers infected with GermanWiper can supposedly decrypt their files with a tool sent to them after payment is made. As mentioned, this ransomware does not actually encrypt files, it simply destroys them. Therefore, they cannot be decrypted.

Developers of GermanWiper use this program to damage files irreversibly and attempt to trick people into believing that their files are encrypted and can be decoded with a tool held only by them. We strongly recommend that you do not to contact these people or transfer any money.

They will not return any lost data or send a tool designed to recover files. The only way to recover lost files is to restore them from a backup.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

GermanWiper decrypt instructions

The number of ransomware-type programs is growing daily. Typically, these programs encrypt data and keep them locked unless a ransom is paid - a decryption key/tool is purchased. Two main differences are cost to decrypt encrypted files and algorithm (symmetric or asymmetric) that was used to lock the files.

Generally, it is impossible to decrypt files without the correct tool held only by ransomware developers, unless the program is not fully developed (has bugs/flaws, etc.). To avoid data and financial loss, backup your files by storing them on a remote server or unplugged storage device. Some examples of other ransomware-type programs are Mogranos, Nqix, and Nelasod.

How did ransomware infect my computer?

Cyber criminals proliferate GermanWiper through emails (spam campaigns). They send emails that contain an attachment, a .LNK file, which, if opened, starts executing PowerShell commands that cause the infection.

Typically, the aforementioned .LNK files are disguised as job application forms, however, it is possible that cyber criminals also proliferate GermanWiper using other methods. Typically, programs of this type are distributed through trojans, fake software updates or illegal activation tools, untrustworthy files, and software download channels.

Trojans are malicious programs that cause chain infections. They proliferate (download and install) other malicious programs. Fake software update tools infect computers by downloading and installing malicious programs rather than updating installed software, or by exploiting bugs/flaws of outdated programs.

Free file hosting, freeware download websites, Peer-to-Peer networks (torrent clients, eMule etc.), third party software downloaders and other similar, dubious sources can be used to disguise malicious files or rogue applications as legitimate. By using these tools, cyber criminals often successfully trick people into downloading and installing computer infections.

Threat Summary:
Name GermanWiper virus
Threat Type Ransomware, Wiper Virus
Example Of Added Extension .phnB2 (or any other 5 random characters)
Ransom Demanding Message Wallpaper and _Entschluesselungs_Anleitung.html file
Ransom Amount $1500
Bitcoin Wallet Address 17vH1YT63jRTavNQRGGsP49xjzZtZsxNRF
Detection Names Avast (Win32:Malware-gen), BitDefender (Trojan.GenericKD.32208067), ESET-NOD32 (Win32/Filecoder.NXD), Kaspersky (Trojan.Win32.Yakes.ywph), Full List Of Detections (VirusTotal)
Rogue Process Name Friction Tweeter Casting Transferability
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Additional Information GermanWiper does not encrypt files, it overwrites them with zero-bytes, thereby rendering them unusable and impossible to restore.
Distribution methods Infected email attachments (.LNK files) that are disguised as job application forms, torrent websites, malicious ads, fake software updating and activation tools.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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How to protect yourself from ransomware infections?

Be careful with attachments or web links that are attached to emails received from unknown, suspicious addresses. If the email is irrelevant or suspicious, do not open the included attachment (or website link). Download software using direct links and trustworthy, official websites.

Update software with tools or implemented functions that are provided by official software developers. Do not use software 'cracking' tools to activate installed programs. This is illegal and often leads to installation of malicious software. Keep your computer safe from malware by having reputable anti-virus or anti-spyware software installed and updated at all times.

If your computer is already infected with GermanWiper, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this ransomware.

The appearance of GermanWiper "_Entschluesselungs_Anleitung.html" file (GIF):

GermanWiper html file gif

Text presented in this file:

Alle Ihre Dateien wurden verschluesselt!

Was ist passiert?

Alle Ihre Dateien wurden verschluesselt und sind fuer Sie nicht mehr zugaenglich bis wir diese wieder entschluesseln. Alle verschluesselten Dateien wurden mit der Dateiendung .phnB2 versehen.

Bitte folgen Sie unseren Anweisungen, wenn Sie Ihre Dateien zeitnah wieder entschluesseln wollen! Es besteht keine andere Moeglichkeit Ihre Daten wieder zu entschluesseln ausser unseren Anweisungen zu folgen!

Ich moechte meine Dateien entschluesseln!

Kein Problem! Um Ihre Dateien zu entschluesseln, benoetigen Sie unsere Entschluesselungssoftware, diese steht zum Kauf fuer umgerechnet ca. $1,500 bereit.
Der Betrag ist ausschliesslich in Bitcoin an die untenstehende Adresse zu zahlen.

Welche Garantien habe ich?

Uns interessiert nicht wer Sie sind oder was fuer Dateien Sie auf Ihrem Computer haben, wir sind ausschliesslich daran interessiert Ihnen die Entschluesselungssoftware zu verkaufen. Schlechtes Business spricht sich herum, sollten wir Ihre Dateien nicht entschluesseln, wuerde in Zukunft niemand unsere Entschluesselungssoftware kaufen - Was nicht in unserem Interesse liegt.

Wo bekomme ich Bitcoins?

Bitcoin koennen Sie schnell und einfach kaufen, z.B mit Kreditkarte, GiroPay oder (SOFORT) Ueberweisung. Es folgt eine Auflistung populaerer Tauschboersen und Bitcoin Marktplaetzen:
Coinmama - hxxps://coinmama.com/
Bitpanda - hxxps://www.bitpanda.com/
AnyCoinDirect - hxxps://anycoindirect.eu/
Bitcoin.de - hxxps://www.bitcoin.de/
BTC Direct - hxxps://btcdirect.eu/de-at

Es gibt noch weitere moeglichkeiten Bitcoin zu erwerben, sollte keine der gelisteten fuer Sie funktionieren, hilft Ihnen eine kurze Google Suche.

Ich habe die Bitcoins gekauft

Senden Sie den folgenden Betrag an die fuer Sie generierte Bitcoin Adresse:

0.15038835 Bitcoin

Bitcoin Adresse

Ich habe bezahlt - Was jetzt?

Nachdem die Zahlung auf der angegebenen Wallet eingegangen ist und diese 1 Bestaetigung im Bitcoin Netzwerk erhalten hat (30-60 Minuten) aktualisiert sich diese Seite automatisch mit dem Download Link fuer die Entschluesselungssoftware.

Bitte folgen Sie den Anweisungen in der Entschluesselungssoftware um sicherzustellen, dass alle Ihre Dateien korrekt entschluesselt werden.

Bitte beachten Sie, dass die Entschluesselungssoftware nur speziell fuer Ihren PC und die Dateiendung .phnB2 funktioniert, es ist also sinnlos nach der Entschluesselungssoftware von anderen zu suchen.

Weitere Informationen

Bitte beachten Sie, dass wir Ihnen eine Frist von 7 Tagen setzen, diese laueft ab am: 09/08/2019.

Sollten wir bis dahin keinen Zahlungseingang feststellen, gehen wir davon aus, dass Sie nicht an der Entschluesselung Ihrer Daten interessiert sind und Loeschen den Private-Key fuer Ihren Computer unwiderruflich, in diesem Falle gehen Ihre Daten fuer immer verloren.

Beachten Sie, dass nur wir in der Lage sind Ihre Dateien wiederherzustellen, versuchen Sie nicht Ihre Dateien selber zu entschluesseln / wiederherzustellen, im besten Falle verschwenden Sie nur Ihre Zeit, im schlimmsten Falle beschaedigen Sie die verschluesselten Dateien und wir koennen Ihnen beim entschluesseln nicht mehr helfen!

Screenshot of GermanWiper desktop wallpaper:

GermanWiper wallpaper

Text presented within this wallpaper:


Screenshot of files overwritten by GermanWiper (".phnB2" or any other random extension):

Files encrypted by GermanWiper

Screenshot of a malicious GermanWiper process ("Friction Tweeter Casting Transferability"):

GermanWiper process in Task Manager

Example of a spam email campaign used to proliferate GermanWiper ransomware:

GermanWiper ransomware spreading spam email

GermanWiper ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Video suggesting what steps should be taken in case of a ransomware infection:

Quick menu:

Reporting ransomware to authorities:

If you are a victim of a ransomware attack we recommend reporting this incident to authorities. By providing information to law enforcement agencies you will help track cybercrime and potentially assist in the prosecution of the attackers. Here's a list of authorities where you should report a ransomware attack. For the complete list of local cybersecurity centers and information on why you should report ransomware attacks, read this article.

List of local authorities where ransomware attacks should be reported (choose one depending on your residence address):

Isolating the infected device:

Some ransomware-type infections are designed to encrypt files within external storage devices, infect them, and even spread throughout the entire local network. For this reason, it is very important to isolate the infected device (computer) as soon as possible.

Step 1: Disconnect from the internet.

The easiest way to disconnect a computer from the internet is to unplug the Ethernet cable from the motherboard, however, some devices are connected via a wireless network and for some users (especially those who are not particularly tech-savvy), disconnecting cables may seem troublesome. Therefore, you can also disconnect the system manually via Control Panel:

Navigate to the "Control Panel", click the search bar in the upper-right corner of the screen, enter "Network and Sharing Center" and select search result: Disconnecting computer from the Internet (step 1)

Click the "Change adapter settings" option in the upper-left corner of the window: Disconnecting computer from the Internet (step 2)

Right-click on each connection point and select "Disable". Once disabled, the system will no longer be connected to the internet. To re-enable the connection points, simply right-click again and select "Enable". Disconnecting computer from the Internet (step 3)

Step 2: Unplug all storage devices.

As mentioned above, ransomware might encrypt data and infiltrate all storage devices that are connected to the computer. For this reason, all external storage devices (flash drives, portable hard drives, etc.) should be disconnected immediately, however, we strongly advise you to eject each device before disconnecting to prevent data corruption:

Navigate to "My Computer", right-click on each connected device, and select "Eject": Ejecting external storage devices

Step 3: Log-out of cloud storage accounts.

Some ransomware-type might be able to hijack software that handles data stored within "the Cloud". Therefore, the data could be corrupted/encrypted. For this reason, you should log-out of all cloud storage accounts within browsers and other related software. You should also consider temporarily uninstalling the cloud-management software until the infection is completely removed.

Identify the ransomware infection:

To properly handle an infection, one must first identify it. Some ransomware infections use ransom-demand messages as an introduction (see the WALDO ransomware text file below).

Identify ransomware-type infection (step 1)

This, however, is rare. In most cases, ransomware infections deliver more direct messages simply stating that data is encrypted and that victims must pay some sort of ransom. Note that ransomware-type infections typically generate messages with different file names (for example, "_readme.txt", "READ-ME.txt", "DECRYPTION_INSTRUCTIONS.txt", "DECRYPT_FILES.html", etc.). Therefore, using the name of a ransom message may seem like a good way to identify the infection. The problem is that most of these names are generic and some infections use the same names, even though the delivered messages are different and the infections themselves are unrelated. Therefore, using the message filename alone can be ineffective and even lead to permanent data loss (for example, by attempting to decrypt data using tools designed for different ransomware infections, users are likely to end up permanently damaging files and decryption will no longer be possible even with the correct tool).

Another way to identify a ransomware infection is to check the file extension, which is appended to each encrypted file. Ransomware infections are often named by the extensions they append (see files encrypted by Qewe ransomware below).

Identify ransomware-type infection (step 2)

This method is only effective, however, when the appended extension is unique - many ransomware infections append a generic extension (for example, ".encrypted", ".enc", ".crypted", ".locked", etc.). In these cases, identifying ransomware by its appended extension becomes impossible.

One of the easiest and quickest ways to identify a ransomware infection is to use the ID Ransomware website. This service supports most existing ransomware infections. Victims simply upload a ransom message and/or one encrypted file (we advise you to upload both if possible).

Identify ransomware-type infection (step 3)

The ransomware will be identified within seconds and you will be provided with various details, such as the name of the malware family to which the infection belongs, whether it is decryptable, and so on.

Example 1 (Qewe [Stop/Djvu] ransomware):

Identify ransomware-type infection (step 4)

Example 2 (.iso [Phobos] ransomware):

Identify ransomware-type infection (step 5)

If your data happens to be encrypted by ransomware that is not supported by ID Ransomware, you can always try searching the internet by using certain keywords (for example, a ransom message title, file extension, provided contact emails, crypto wallet addresses, etc.).

Search for ransomware decryption tools:

Encryption algorithms used by most ransomware-type infections are extremely sophisticated and, if the encryption is performed properly, only the developer is capable of restoring data. This is because decryption requires a specific key, which is generated during the encryption. Restoring data without the key is impossible. In most cases, cybercriminals store keys on a remote server, rather than using the infected machine as a host. Dharma (CrySis), Phobos, and other families of high-end ransomware infections are virtually flawless, and thus restoring data encrypted without the developers' involvement is simply impossible. Despite this, there are dozens of ransomware-type infections that are poorly developed and contain a number of flaws (for example, the use of identical encryption/decryption keys for each victim, keys stored locally, etc.). Therefore, always check for available decryption tools for any ransomware that infiltrates your computer.

Finding the correct decryption tool on the internet can be very frustrating. For this reason, we recommend that you use the No More Ransom Project and this is where identifying the ransomware infection is useful. The No More Ransom Project website contains a "Decryption Tools" section with a search bar. Enter the name of the identified ransomware, and all available decryptors (if there are any) will be listed.

Searching for ransomware decryption tools in nomoreransom.org website

Restore files with data recovery tools:

Depending on the situation (quality of ransomware infection, type of encryption algorithm used, etc.), restoring data with certain third-party tools might be possible. Therefore, we advise you to use the Recuva tool developed by CCleaner. This tool supports over a thousand data types (graphics, video, audio, documents, etc.) and it is very intuitive (little knowledge is necessary to recover data). In addition, the recovery feature is completely free.

Step 1: Perform a scan.

Run the Recuva application and follow the wizard. You will be prompted with several windows allowing you to choose what file types to look for, which locations should be scanned, etc. All you need to do is select the options you're looking for and start the scan. We advise you to enable the "Deep Scan" before starting, otherwise, the application's scanning capabilities will be restricted.

Recuva data recovery tool wizard

Wait for Recuva to complete the scan. The scanning duration depends on the volume of files (both in quantity and size) that you are scanning (for example, several hundred gigabytes could take over an hour to scan). Therefore, be patient during the scanning process. We also advise against modifying or deleting existing files, since this might interfere with the scan. If you add additional data (for example, downloading files/content) while scanning, this will prolong the process:

Recuva data recovery tool scan time

Step 2: Recover data.

Once the process is complete, select the folders/files you wish to restore and simply click "Recover". Note that some free space on your storage drive is necessary to restore data:

Recuva data recovery tool recovering data

Create data backups:

Proper file management and creating backups is essential for data security. Therefore, always be very careful and think ahead.

Partition management: We recommend that you store your data in multiple partitions and avoid storing important files within the partition that contains the entire operating system. If you fall into a situation whereby you cannot boot the system and are forced to format the disk on which the operating system is installed (in most cases, this is where malware infections hide), you will lose all data stored within that drive. This is the advantage of having multiple partitions: if you have the entire storage device assigned to a single partition, you will be forced to delete everything, however, creating multiple partitions and allocating the data properly allows you to prevent such problems. You can easily format a single partition without affecting the others - therefore, one will be cleaned and the others will remain untouched, and your data will be saved. Managing partitions is quite simple and you can find all the necessary information on Microsoft's documentation web page.

Data backups: One of the most reliable backup methods is to use an external storage device and keep it unplugged. Copy your data to an external hard drive, flash (thumb) drive, SSD, HDD, or any other storage device, unplug it and store it in a dry place away from the sun and extreme temperatures. This method is, however, quite inefficient, since data backups and updates need to be made regularly. You can also use a cloud service or remote server. Here, an internet connection is required and there is always the chance of a security breach, although it's a really rare occasion.

We recommend using Microsoft OneDrive for backing up your files. OneDrive lets you store your personal files and data in the cloud, sync files across computers and mobile devices, allowing you to access and edit your files from all of your Windows devices. OneDrive lets you save, share and preview files, access download history, move, delete, and rename files, as well as create new folders, and much more.

You can back up your most important folders and files on your PC (your Desktop, Documents, and Pictures folders). Some of OneDrive’s more notable features include file versioning, which keeps older versions of files for up to 30 days. OneDrive features a recycling bin in which all of your deleted files are stored for a limited time. Deleted files are not counted as part of the user’s allocation.

The service is built using HTML5 technologies and allows you to upload files up to 300 MB via drag and drop into the web browser or up to 10 GB via the OneDrive desktop application. With OneDrive, you can download entire folders as a single ZIP file with up to 10,000 files, although it can’t exceed 15 GB per single download.

OneDrive comes with 5 GB of free storage out of the box, with an additional 100 GB, 1 TB, and 6 TB storage options available for a subscription-based fee. You can get one of these storage plans by either purchasing additional storage separately or with Office 365 subscription.

Creating a data backup:

The backup process is the same for all file types and folders. Here’s how you can back up your files using Microsoft OneDrive

Step 1: Choose the files/folders you want to backup.

Click the OneDrive icon in the taskbar

Click the OneDrive cloud icon to open the OneDrive menu. While in this menu, you can customize your file backup settings.

Select Help & Settings and click Settings

Click Help & Settings and then select Settings from the drop-down menu.

Select the Backup tab and click Manage backup

Go to the Backup tab and click Manage backup.

Select folders to backup and click Start backup

In this menu, you can choose to backup the Desktop and all of the files on it, and Documents and Pictures folders, again, with all of the files in them. Click Start backup.

Now, when you add a file or folder in the Desktop and Documents and Pictures folders, they will be automatically backed up on OneDrive.

To add folders and files, not in the locations shown above, you have to add them manually.

Select a file manually and copy it

Open File Explorer and navigate to the location of the folder/file you want to backup. Select the item, right-click it, and click Copy.

Paste the copied file in the OneDrive folder to create a backup

Then, navigate to OneDrive, right-click anywhere in the window and click Paste. Alternatively, you can just drag and drop a file into OneDrive. OneDrive will automatically create a backup of the folder/file.

File statuses in OneDrive folder

All of the files added to the OneDrive folder are backed up in the cloud automatically. The green circle with the checkmark in it indicates that the file is available both locally and on OneDrive and that the file version is the same on both. The blue cloud icon indicates that the file has not been synced and is available only on OneDrive. The sync icon indicates that the file is currently syncing.

Click Help & Settings and click View Online

To access files only located on OneDrive online, go to the Help & Settings drop-down menu and select View online.

Click the Settings cog and click Options

Step 2: Restore corrupted files.

OneDrive makes sure that the files stay in sync, so the version of the file on the computer is the same version on the cloud. However, if ransomware has encrypted your files, you can take advantage of OneDrive’s Version history feature that will allow you to restore the file versions prior to encryption.

Microsoft 365 has a ransomware detection feature that notifies you when your OneDrive files have been attacked and guide you through the process of restoring your files. It must be noted, however, that if you don’t have a paid Microsoft 365 subscription, you only get one detection and file recovery for free.

If your OneDrive files get deleted, corrupted, or infected by malware, you can restore your entire OneDrive to a previous state. Here’s how you can restore your entire OneDrive:


1. If you're signed in with a personal account, click the Settings cog at the top of the page. Then, click Options and select Restore your OneDrive.

If you're signed in with a work or school account,  click the Settings cog at the top of the page. Then, click Restore your OneDrive.

2. On the Restore your OneDrive page, select a date from the drop-down list. Note that if you're restoring your files after automatic ransomware detection, a restore date will be selected for you.

3. After configuring all of the file restoration options, click Restore to undo all the activities you selected.

The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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