Remove adware distributed via the "Flash Player Might Be Out Of Date" scam

Also Known As: Mac OS X Can Become Slow POP-UP Scam
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove "Flash Player Might Be Out Of Date" from Mac?

What is "Flash Player Might Be Out Of Date"?

The "Flash Player Might Be Out Of Date" scam is distributed through a dubious website that uses the Amazon AWS service. This scam page is used to trick people into downloading a fake Flash Player installer (setup file) that is bundled with various adware and/or browser hijackers. In summary, scammers use this web page to trick people into installing unwanted applications such as adware and browser hijackers. People are often redirected to websites of this type by potentially unwanted apps (PUAs) installed on their computers or browsers.

Flash Player Might Be Out Of Date scam

When visited, this scam page suggests that the installed version of Flash Player might be out-of-date and does not include the latest security updates. It is also stated that Flash Player might not work until the update is downloaded and installed. Another pop-up window recommends that Flash Player needs to be updated, since MacOS performance might be reduced and a phone could be damaged. Do not trust this scam, as downloading and opening this Flash Player setup file will cause installation of a browser hijacker or adware. If installed, adware shows ads that lead to dubious or even malicious websites. Some examples of these applications are WindowArea, MatchKnowledge, and Top Results. In some cases, if clicked, these ads run scripts that download and install unwanted apps. Examples of ads that adware-type apps display are coupons, banners, surveys, pop-ups, and so on. Browser hijackers change browser settings and promote fake search engines. They collect various information such as IP addresses, geolocations, URLs of visited websites, entered search queries, and so on. Some examples of browser hijackers are optimalsearch.me, searchmarquis.com, Epsilon, and searchmine.net. To prevent installation of unwanted apps caused by fake Flash Player updaters, ignore the "Flash Player Might Be Out Of Date" scam and any others. If you have installed Flash Player through this or other similar pop-up windows, scan your Mac with a legitimate anti-malware program such as Combo Cleaner.

If a browser has opened this scam, a PUA is likely to be installed on it (or the operating system). PUAs usually operate as adware or information tracking tools. They collect data such as IP addresses, URLs of opened websites, geolocations, entered search queries and other data relating to browsing activities. In some cases, they target sensitive, personal details. Developers share the information with other parties (potentially, cyber criminals) who misuse it to generate revenue. To avoid problems with browsing safety, online privacy (and other issues), uninstall all PUAs immediately.

Threat Summary:
Name Mac OS X Can Become Slow POP-UP Scam
Threat Type Mac malware, Mac virus
Fake Claim According to this scam, the user's Flash Player might be out-of-date, might not work, and reduce computer performance.
Related Domain hajoopteg[.]com
Serving IP Address (hajoopteg[.]com) 188.42.224.12
Detection Names (hajoopteg[.]com) Full List Of Detections (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate Mac OS X Can Become Slow POP-UP Scam our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

The Internet is full of scam websites. Some more examples are "We Detected Unwanted Pop-Ups On Your Mac", "Your Mac Is Infected With 4 Viruses", and "Apple Support Alert". Typically, these web pages trick people into downloading and installing unwanted software, or the encourage them to contact scammers (who then try to trick them into paying for unwanted software or unnecessary services). Do not trust these PUAs or associated websites.

How did potentially unwanted applications install on my computer?

PUAs are usually are downloaded and installed through untrustworthy, deceptive intrusive ads, or when software developers use a deceptive marketing method called "bundling". They use this method to trick people into unwanted download and installation of PUAs through set-ups of other programs. They include PUAs in set-ups and hide related information in settings such as "Custom", "Advanced", etc. Unintentional downloads and installations often occur when users do not check these settings and leave them unchanged. Leaving these default settings usually agrees to download or installation of chosen software with PUAs.

How to avoid installation of potentially unwanted applications?

Download software from official/trustworthy sources and avoid using third party downloaders, installers, Peer-to-Peer networks such as eMule, torrent clients and other such tools. Do not skip steps of any download or installation setup. Check all "Custom"/"Advanced" settings. Do not click intrusive ads, especially on dubious pages. When clicked, these ads open potentially malicious pages or lead to unwanted downloads/installations. If you experience unwanted redirects and intrusive ads, uninstall all unwanted apps (extensions, plug-ins, and add-ons) from the browser and suspicious programs from the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of "Flash Player Might Be Out Of Date" scam (GIF):

Appearance of Flash Player Might Be Out Of Date scam (GIF)

Text presented in this scam:

Latest version of Flash Player is recommended to encode and/or decode (Play) audio files in high quality.    - Click here to update for latest version.
RECOMMENDED ◊
Flash Player Update
Install latest version of Flash Player for better performance.
Download
 
Software update
Flash Player  
Recommended Update
Update now
 
"Flash Player" is an essential plugin for your browser that allows you to view everything from video to games and animation on the web.    The version of "Flash Player" on your system might not include the latest security updates and might be blocked.    

To continue using "Flash Player", it is recommended to download an updated version.
Update Download Flash Player ...
Software update

"Flash Player" might be out-of-date

The version of this plug-in on your computer might not include the latest security updates.    Flash Player might not work until you download an update... Update    Download Flash Player ...

Go to the "Downloads"
Open your downloads list by clicking on the top right corner the "arrow".

Open the file
Locate and double-click the file starting with "Flash Player".

Run the application
Confirm the installation by clicking Continue and Install buttons.
Type your password.

Screenshot of another pop-up displayed by this scam:

another pop-up window which gets enabled while visiting scam page

Instant automatic removal of Mac OS X Can Become Slow POP-UP Scam: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac OS X Can Become Slow POP-UP Scam. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove mac os x can become slow pop-up scam related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Mac OS X Can Become Slow POP-UP Scam removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove mac os x can become slow pop-up scam related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove mac os x can become slow pop-up scam related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove mac os x can become slow pop-up scam related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Mac OS X Can Become Slow POP-UP Scam QR code
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Platform: macOS

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.