Kr ransomware removal instructions
What is Kr?
Kr ransomware is a part of Dharma, a family of ransomware-type programs. It was discovered by Jakub Kroustek. Ransomware is a type of malicious software that makes files inaccessible by encrypting them. In order to be able to use access/use them again victims ransomware attack are forced to pay a ransom. One renames all encrypted files by adding a victim's ID, email address and ".kr" extension to their filenames. For instance, it renames "sample.jpg" to "sample.jpg.id-1E857D00.[email@example.com].kr", and so on. Instructions on how to pay a ransom/contact cyber criminals are provided in a pop-up window and "FILES ENCRYPTED.txt" file.
As stated in the pop-up window, in order to restore files victims have to write Kr's developers an email to firstname.lastname@example.org or email@example.com, it must include the appointed ID number. Also, it can contain one file that they will decrypt for free. It is also stated that price of a decryption depends on how fast they will be contacted. In other words, Kr's developers encourage victims to contact them as soon as possible. They promise to send a decryption tool after a payment. Victims are warned not to try to decrypt files using any other, third party tools because it might cause permanent data loss. Unfortunately, it is impossible to decrypt files without a tool that only cyber criminals who designed Kr have. As a rule, ransomware-type programs encrypt files with strong encryption algorithms. Another problem is that cyber criminals cannot be trusted, quite often they do not send decryption tool and/or key even if their victims pay them. Typically, the only way to recover files without having to pay a ransom and risking to be scammed is to restore files from a backup that was (if was) created before ransomware attack. Besides, even if a particular ransomware is uninstalled, all files that were encrypted remain encrypted. Removing ransomware from the operating system only prevents it from causing further damage (encryptions).
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
There are more examples of ransomware-type malware, a couple of them are Nvram, Major and Corpseworm. Most of them are used with a purpose to extract money (typically, cryptocurrency) from victims by encrypting their data and forcing them to purchase a decryption tool and/or key. The two main and most common differences are price of a decryption and cryptographic algorithm (symmetric or asymmetric) that is used to block access to data. Unfortunately, most of the times it is impossible to decrypt encrypted files without tools that only cyber criminals have, unless ransomware is not finished (contains bugs, flaws, etc.). For this reason it is recommended to always have data backed up and store it on unplugged (disconnected) storage device or remote server like Cloud.
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||.kr|
|Ransom Demanding Message||FILES ENCRYPTED.txt and pop-up window.|
|Cyber Criminal Contactfirstname.lastname@example.org, email@example.com|
|Detection Names||Avast (Win32:RansomX-gen [Ransom]), BitDefender (Trojan.Ransom.Crysis.E), ESET-NOD32 (A Variant Of Win32/Filecoder.Crysis.P), Kaspersky (Trojan-Ransom.Win32.Crusis.to), Full List Of Detections (VirusTotal)|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate Kr virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
It is not recommended to open attachments (or web links) that are included in irrelevant emails, especially if they are sent from unknown, suspicious addresses. Software and files should be downloaded from official websites, other sources (like the ones that we mentioned in the previous paragraph) should not be trusted/used for that. Installed software must be updated and activated properly, it should be done using tools and/or implemented functions that are designed/provided by official developers. Besides, it is not legal to activate licensed software using unofficial activation ('cracking') tools. Also, it is important to regularly scan the operating system with a reputable antivirus or anti-spyware software and make sure that it is always up-to-date. If your computer is already infected with Kr, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in Kr ransomware's pop-up window:
All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail firstname.lastname@example.org
Write this ID in the title of your message -
In case of no answer in 24 hours write us to theese e-mails:email@example.com
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
Screenshot of Kr's text file ("FILES ENCRYPTED.txt"):
Text in this file:
all your data has been locked us
You want to return?
write email firstname.lastname@example.org or email@example.com
Screenshot of files encrypted by Kr (".kr" extension):
Kr ransomware removal:
Instant automatic removal of Kr virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Kr virus. Download it by clicking the button below:
- What is Kr?
- STEP 1. Kr virus removal using safe mode with networking.
- STEP 2. Kr ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Kr virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Kr ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Kr ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Kr are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Kr ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Kr ransomware: